Pradeep Ram Email & Phone Number

Vaughan, Ontario, Canada

• Spearheaded the management of over $25 million in projects across Canada & the US, leading cross-functional teams of over 15 members to deliver complex technical solutions
• Directed programs with a focus on enhancing business value and improving development and delivery efficiencies using Agile methodologies
• Developed comprehensive roadmaps, program plans, and scrum boards, facilitating cadence and Agile events to ensure consistent progress and outcome measurement
• Conducted… Show more
• Conducted meticulous project tracking through Jira, proactively identifying potential issues and ensuring that all project members met their commitments
• Designed and managed project plans and budgets tailored to stakeholder and customer needs, consistently delivering projects within budget and meeting all desired outcomes

Markham, Ontario, Canada

• Managed customization projects for second-hand laptops, ensuring high-quality print modifications using AutoCAD
• Oversaw departmental crossovers of laptops, implementing safety measures to reduce damage and protect profit margins
• Supervised shift operations with a team of six subordinates, ensuring seamless workflow and productivity

Nanaimo

• Drove customer retention initiatives, resolving client issues and applying sales tactics to reduce attrition and restore services
• Utilized Salesforce for real-time tracking of customer interactions, enhancing customer satisfaction and long-term business relationships
• Offered tailored product solutions to meet client budgets, fostering enduring client relationships and increasing revenue

Nanaimo, British Columbia, Canada

• Managed entire store operations, including sales, inventory management, and customer acquisition
• Collaborated on the development of an e-commerce website, significantly enhancing the company’s online presence and sales
• Conducted outdoor brand promotions and organized events in collaboration with local athletes, boosting brand visibility and customer acquisition
• Utilized Salesforce to identify key customers and drive sales growth while also managing financial reporting and… Show more
• Utilized Salesforce to identify key customers and drive sales growth while also managing financial reporting and analysis Show less

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

• Processed client invoices for Sweden and Finland, resolving critical issues related to Electronic Data Interchange (EDI) invoicing
• Supported team operations by preparing financial reports, organizing events, and training new joiners, contributing to the team’s overall performance and winning multiple awards
• Utilized SAP ERP for efficient process management and client handling

Bengaluru, Karnataka, India

Finance and Accounts

Post Degree Diploma In Business, Business/Commerce, General

Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Business Management (Bba)