Ramya Raman Email & Phone Number

San Jose, California, United States

With continued growth, I was then selected to join a newly formed insights partner team with increased responsibilities serving a diverse group of stakeholders. I leveraged my prior experience at Walmart as an Insights Partner to guide my ways of work. I developed strong relationships with key stakeholders, identified business challenges, and delivered on a strategic insights agenda that ultimately influenced teams to embrace customer insight. Key Accomplishments:• Recognized as a key contributor to Adobe’s success in the Creative Cloud Video business, bringing customer focus to campaign and product marketing via market research and customer insight• Promoted to a strategic senior insights role based on the successful impact in influencing the strategy for the Creative Cloud Video business• Recognized as a model for growth and success on the team, leading in cross-functional collaboration and dedication to serving the business and customers

San Jose, California, United States

I was recruited to establish the foundation for the NPS program targeting small business and enterprise customers in the Creative Cloud Business. After achieving break-through success with NPS, I pursued other foundational insight initiatives and research projects across the customer journey including the Voice of Visitor web-intercept program to guide Adobe.com experience.

San Bruno, California, United States

After demonstrating growth as an Insights Partner and advancing to a senior role, I took an opportunity to move to Walmart’s eCommerce business and expand research capabilities on the team. Leveraging knowledge gained from my experience at Walmart HQ, I helped steer the team in project ideation, developing custom insights agenda, producing compelling insights reports, designing customer immersion events, and evangelizing customer insights across the business.

Bentonville, Arkansas, United States

Initially my position had a strong focus on research project execution, but as the team transitioned into an embedded insights partnership model, my role greatly expanded. I focused on networking and relationship building with key stakeholders, discovering business challenges, identifying insight gaps, developing, and delivering on insight roadmaps critical to business growth. As an Insights Partner, I primarily led research projects supporting Walmart’s Food business.Key Accomplishments:• Awarded the Annual Excellence Award in recognition for teamwork that enabled a high-performing, customer insight-based Fresh Produce campaign• Promoted to a senior role in recognition for the impactful insights delivered as an Insights Partner for the Food business

Madison, Wisconsin, United States

My initial introduction to customer insight and marketing research was at UW-Madison as a part of the undergraduate marketing curriculum. While I had brief stints in research internship roles and at CUNA Mutual Group, I realized that there is so much more to learn to jumpstart as a career insight professional. The MBA program at A.C. Nielsen Center for Marketing Research was a perfect fit, with a strong offering to develop foundational research expertise and business acumen.

Madison, Wisconsin, United States

After starting as a consultant in Corporate Communications, I was promoted to lead all communications efforts for the Voice of the Customer research program.Key Accomplishments:• Recruited study participants, designed web surveys, developed discussion guides, and facilitated phone interviews to obtain, analyze, and distribute customer feedback to stakeholders. • Developed an internal web site to effectively engage sales teams from reviewing participant lists to sharing research insights and tracking team members on insight-based action.

Madison, Wisconsin, United States

Hired as a consultant to support internal Corporate Communications efforts for a $4B financial services company. Key Accomplishments:• Improved corporate communications by reorganizing intranet content and driving usability studies to gain employee feedback and influence the navigational architecture.

Mba, Marketing Research

• Marketing Research Specialized Coursework at A.C. Nielsen Center, 2010-2012 • Part-Time Research Project Assistant for CUNA Mutual.

Bba, Marketing, Management

• Marketing Research Intern for Broan-NuTone LLC, 2006 • Part-Time Marketing & Public Relations Assistant for Wisconsin Historical Society.