Ryan Tran Email & Phone Number

Canada

Toronto, Ontario, Canada

Oakville, Ontario, Canada

- Developed enterprise performance reporting models, metrics and strategies to identify Canada's top appraisers, leading to an increase of 33% in forecasting accuracy and $1.5 million expense reduction- Responsible for building and presenting weekly executive reporting for service level agreements, volumes and quality assurance metrics- Lead for the lending acquisition portfolio, meeting with prospective clients, leading product demonstrations and running project pilots to build… Show more - Developed enterprise performance reporting models, metrics and strategies to identify Canada's top appraisers, leading to an increase of 33% in forecasting accuracy and $1.5 million expense reduction- Responsible for building and presenting weekly executive reporting for service level agreements, volumes and quality assurance metrics- Lead for the lending acquisition portfolio, meeting with prospective clients, leading product demonstrations and running project pilots to build trust and acquire new contracts- Lead the design and delivery of 2 integrated databases to automatically identify local residential real estate sales for automated appraisals leading to an 83% reduction in service level agreements- Complete 30+ daily quality assurance reviews of reports for clients to ensure accurate information has been provided in the appraisals- Key liaison for 15+ clients including TD, Home Equity Bank, Scotiabank and Bank of Montreal, ensuring high degree of communication and quality control of incoming appraisal reports used for mortgage financing Show less

Greater Toronto Area, Canada

- Physical inspection of residential real estate, viewing interior and exterior, site, and measuring the property- Developed appraisal reports for top tier lending institutions such as Bank of Montreal, RBC, and TD- Research and develop market value estimates using comparative analysis of current/historical sales data

Markham, On

- Developed budgeting and forecasting models for the company's Canadian Valuations and Insurance Inspection businesses- Analyzed weekly performance data of volumes and revenues and presented forecasting and budgeting analysis to the senior executives- Gathered and amalgamated ongoing trends and insights for the Title & Closing Operations team by leveraging created spreadsheet models- Researched quarterly market insights for tier 1 mortgage lenders within the U.S. and… Show more - Developed budgeting and forecasting models for the company's Canadian Valuations and Insurance Inspection businesses- Analyzed weekly performance data of volumes and revenues and presented forecasting and budgeting analysis to the senior executives- Gathered and amalgamated ongoing trends and insights for the Title & Closing Operations team by leveraging created spreadsheet models- Researched quarterly market insights for tier 1 mortgage lenders within the U.S. and analyzed the data to create and adjust the company's forecasting metrics to align with the industry standards and expectations- Streamlined and automated monthly operational reports for the Canadian Valuation business, reducing processing time by 50% Show less

Markham, On

- Led and managed the company's entire Canadian appraisal portfolio and team, consisting of 6 Regional Managers and 3 Account Managers - Trained and coached the team on appraisal process knowledge, internal systems processes, and client relationship management- Developed and maintained strong partnerships with residential and commercial real estate appraisers across Canada to complete high quality appraisal reports within contractual service level agreements- Created and… Show more - Led and managed the company's entire Canadian appraisal portfolio and team, consisting of 6 Regional Managers and 3 Account Managers - Trained and coached the team on appraisal process knowledge, internal systems processes, and client relationship management- Developed and maintained strong partnerships with residential and commercial real estate appraisers across Canada to complete high quality appraisal reports within contractual service level agreements- Created and leveraged weekly reports to drive coaching conversations with appraisal partners to improve performance metrics- Increased appraisal productivity by 45%+ and increased profit margins of $650,000 Show less

Toronto, Canada Area

- Managed and consolidated vendor invoices based on TD's internal processes - Supported with business user validation for the Interactive Voice Response (IVR) implementation TD's North American Call Centre (NACC)