Ryan Tran Email & Phone Number

Canada

Toronto, Ontario, Canada

Oakville, Ontario, Canada

- Developed enterprise performance reporting models, metrics and strategies to identify Canada's top appraisers, leading to an increase of 33% in forecasting accuracy and $1.5 million expense reduction- Responsible for building and presenting weekly executive reporting for service level agreements, volumes and quality assurance metrics- Lead for the.

Greater Toronto Area, Canada

- Physical inspection of residential real estate, viewing interior and exterior, site, and measuring the property- Developed appraisal reports for top tier lending institutions such as Bank of Montreal, RBC, and TD- Research and develop market value estimates using comparative analysis of current/historical sales data

Markham, ON

- Developed budgeting and forecasting models for the company's Canadian Valuations and Insurance Inspection businesses- Analyzed weekly performance data of volumes and revenues and presented forecasting and budgeting analysis to the senior executives- Gathered and amalgamated ongoing trends and insights for the Title & Closing Operations team by leveraging.

Markham, ON

- Led and managed the company's entire Canadian appraisal portfolio and team, consisting of 6 Regional Managers and 3 Account Managers - Trained and coached the team on appraisal process knowledge, internal systems processes, and client relationship management- Developed and maintained strong partnerships with residential and commercial real estate.

Toronto, Canada Area

- Managed and consolidated vendor invoices based on TD's internal processes - Supported with business user validation for the Interactive Voice Response (IVR) implementation TD's North American Call Centre (NACC)