Driving success through effective utilization of enterprise capabilities. Engaging the customer and bringing a "big picture" mindset to help guide the most effective solution.

--Leader of a multi-region I.T. Network Infrastructure Operations team of 20+ Network Engineers, supporting all of Geisinger's 30,000+ employees at 150+ locations throughout Pennsylvania.--Improved operations efficiencies to increase quality while increasing overall volume. --Subscriber to Extreme Ownership (Willink/Babin) and Reality-Based Leadership(Wakeman) principles.

• System Lead for 17 node Infoblox DDI DNS/DHCP/IPAM system (purchasing, support contracts, and system architecture) also providing 24/7 on-call support, maintaining 99.999% uptime.• Mentored junior DNS administrators in UI usage, best practices, and system capabilities.• Assumed role of project lead for enterprise-wide cellular repeater project to ensure that employees and guests have signal for mobile devices throughout the health system.• Evaluated, deployed and System Lead for 8-node Splunk Enterprise deployment utilizing RedHat Enterprise Linux and Windows Server 2012R2 servers. Splunk brings value by reducing the time to determine the source of issues through “single pane of glass” interface and event correlation and alerting.• Created Splunk dashboards and search tools, realizing significant time savings for problem resolution. Trained personnel in usage.• Evaluated, deployed, and technical lead for Cisco Prime Infrastructure network management system. Planned and implemented all system updates & enhancements, training personnel on new features and capabilities.• Architectural Review Board member, reviewing new systems and ensuring they meet Geisinger’s standards for Network Connectivity. • Negotiated vendor support upgrade Geisinger’s 390+ domain registrations while providing significant cost savings.• Point of contact for corporate Internal Audits during in-depth audit lasting 12 months, resulting in a favorable outcome through efficient communications, saving ~20% of man-hours spent to otherwise provide and remediate findings.• Streamlined compliance processes and documentation by 40% including risk reviews, system acquisition documents/review, and disaster recovery tests.

• Provided technical security assistance and evaluation throughout the RFP and RA process from a security perspective to personnel both inside and outside the Information Security Office (ISO).• Represented the ISO during Incident Response, offering technical support, consultation, and escalation as needed.• Collaborated with different line of business as well as I.T. to discuss and implement options, facilitating product functionality while maintaining security standard compliance.• Created and implemented a Computer Forensics Program, encompassing policy, procedure, training, equipment, and methodology.• Responded to and analyzed security incidents throughout the System and coordinated resolution efforts.• Received, analyzed, and approved/denied requests for exception to security policies.• Fostered working relationships between the ISO and I.T. and lines of business.• Provided weekly internal updates to members of the ISO relating to new security threats and emerging trends.• Mentored junior level staff and Intern, providing guidance and tasking.• Familiar with HIPAA HITECH regulations, Payment Card Industry (PCI) requirements, PA Act 94 (Breach of Personal Information Notification Act) privacy law, and how to ensure compliance with them.