My expertise lies in successfully creating and implementing strategic operational processes, coaching, and developing employees, and managing business development efforts to drive legal compliance and enhance organizational performance in the legal and business sectors. Through my experience, I have become adept in overseeing a wide variety of operational and fiduciary responsibilities to ensure budgetary maximization and optimum compliance while mitigating risk on an enterprise-wide level.Over the course of the past twenty years, I’ve led and oversaw the management of American Express’s immigration and mobility function to drive legal compliance and enhance organizational performance. In doing so, I have developed and grew an in-house team of high-performing professionals, leveraged technology, and fueled innovative solutions in partnership with our outside immigration counsel firm. I have a strong commercial operations orientation and a proven ability to partner with company stakeholders in finance, HR, technology, and legal, to address the Company’s talent management and staffing needs. A professional with the stature to influence senior executives with fact-based arguments and ideas that ensure optimal performance and results, as well as a commitment to individual and team accountability for results. A proven track record surmounting political challenges to achieve business objectives.

Chairman’s Award Recipient: The American Express Chairman’s Award recognizes the top 3-5% employees each year who achieve exceptional outcomes in their role, are noted high performers and exhibit key leadership skills.Developed and implemented the structure of an internal team of immigration professionals, and its relationship with outside counsel and international counter-parts, to manage effectively the enterprise-wide U.S. immigration strategy, and crisis management protocols to address shifting regulatory environment.Established a clear US policy and procedures on immigration with global considerations. Grow and lead a team of immigration professionals in providing global support to AXP business units, ensuring compliance with immigration laws and regulations to minimize risk exposure while ensuring business needs are met.Respond to corporate restructurings, including acquisitions, mergers, and reductions in force, by providing practical and compliant strategies that advance business needs while ensuring exceptional brand perception before the U.S. immigration agencies.Engage, prioritize, and manage team of immigration professionals, developing systems, tools and policies to improve overall immigration function globally.Partner across global enterprise to formulate and execute best practices and new product roll-out to ensure compliance and mitigate risk on behalf of varying business needs and strategic initiatives.Accountable for achieving departmental budgetary requirements while obtaining optimal efficiency and results for internal clients.Manage outside counsel budget and oversee process for determining case flow between General Counsel’s Organization and outside counsel in order to identify profitability drivers to keep costs at budget.Lead complex presentations and discussions with clients and senior leadership, translating complex situations, strategies, and issues into actionable results.

Provide global support to AXP business units to ensure compliance with immigration laws and regulations to minimize exposure and risk while remaining committed to corporate compliance. Leverage proven leadership ability to effectively engage, prioritize, and manage team of Paralegals and manage relationship with vendors to create and implement systems and policies to improve overall immigration function globally.Partner with cross-functional teams, global vendors and business units to develop and implement proprietary case management database to store and track immigration function.Provide end to end ownership of the Global Mobility and Immigration functions. Serve as a strategic partner with Sr. Business Leaders, Recruiting, Tax, Legal, Payroll, Compensation, and other interested stakeholders to provide cross-function solutions to complex issues. Develop and implement process enhancements to remove barriers and ensure frustration free results. Work closely with the global foreign national population to earn trust and provide best in-class service. Partner with the Recruiting function, both campus and senior, to advise on pre and post-hire immigration and mobility matters while building and executing long-term strategies. Manage immigration and relocation vendor partnerships.

Strategized and implemented differentiated workforce procedures, management tactics, forecasting and reporting.Reduced paper usage by serving as Project Manager for launch of newly designed Records Classification Schema to replace current paper based retention schedules: validated and operationalized for the U.S. businesses.Established a clear policy and procedures on records retention globally.Launched PSS Atlas Enterprise Records Management (ERM) tool. Creation of ‘toolkit’ which provided consistency in guidelines and information regarding records retention.Partnered with Mandatory Enterprise Training Programs to integrate Litigation Hold and Records Management process.Enabled Information Protection by aligning all stakeholders on various data protection initiatives, including Data Protection and Data Leakage: determining e-discovery roles and responsibilities and implementation of NCase forensics tool.IT Risk Management: establishing requirements library (legal risk and regulatory) and common operating protocol to apply requirements/controls.