Vice President, People Operations
CurrentThe leading technology provider for childhood Pre-K providers, KidKare serves childcare homes and centers. An easy-to-use software solution for the child and adult care food program (CACFP), KidKare’s software performs 200+ checks on every meal claimed, enabling less time spent filing claims and more time caring for kids.• Lead all company HR functions by partnering with executive leadership to define the long-term mission and goals, implement strategies to engage and retain employees, and build a thriving people-first culture. Oversee company-wide processes for recruiting, goal setting, rewarding top performance, employee growth, and leadership development. Manage a team of four indirect reports and a combined budget responsibility of $3.6M annually.• Serve as a leading champion of the company culture to create an environment that represents and serves all employees. Increased the employee Net Promoter Score (eNPS) by 53%, expanded the number of employees recommending our company on Glassdoor to 80%, and increased employee engagement by 30%+ in year-one.• Implemented a full employee life-cycle program for talent recruitment, onboarding, retention, and metric-based performance reviews. Ensure full regulatory compliance for operations in multiple U.S. states and Canada. • Led the company HR response to the COVID-19 pandemic to maintain morale, quickly transition to a remote workforce, fully serve the needs of clients, and continue achieving aggressive growth targets. Developed a range of online events to build an ongoing sense of community, maintain a high level of transparency on the state of the business, and provide educational opportunities to improve the physical and emotional wellbeing of employees.• Developing a hybrid work strategy that would enable employees to choose the best fit for their situation, either working onsite, fully remote, or a combination of each.