Ramya R. Email and Phone Number

As a seasoned PMO & Professional Services Director with ~ 20 years of experience in manufacturing technology and industrial automation, I specialize in planning, executing, and successfully deploying enterprise software and services. My expertise spans across SaaS, cloud solutions, MES, controls, QMS, GAMP, validation, ERP integration, PPM, and P&L management, making me a versatile leader in the tech-driven manufacturing landscape.Throughout my career, I have consistently delivered transformative results by implementing robust project management frameworks and fostering cross-functional collaboration. I specialize in on-prem and cloud software delivery, helping manufacturing customers achieve their digital transformation goals with tailored solutions that enhance operational efficiency and productivity.As a strategic leader, I have driven measurable value through standardization, structure, and prioritization across six companies. My key strengths include: - Leading complex software implementation projects, ensuring on-time and within-budget delivery. - Standardizing processes to reduce implementation time and operational costs. - Enhancing customer satisfaction and retention through personalized service and effective training programs. - Utilizing key performance metrics and analytics to provide actionable insights and drive continuous improvement.I am passionate about leveraging technology to solve complex business challenges and drive innovation in the manufacturing sector. Some notable examples of how I leverage this passion to create value include:- Created global standards for consistent delivery methodology to ensure processes are repeatable, reusable and reproducible, allowing us to accelerate client deployments- Helped customers relentlessly prioritize and adopt an MVP mindset, enabling faster GTM and reduced time to achieve value- Introduced quality management frameworks within professional services to build best practices for a world-class services organization by increasing accountability and discipline throughout the execution lifecycleFeel free to reach out to discuss industry insights – I always enjoy connecting with others who share a passion for technology and innovation in manufacturing.