Robert R. Email & Phone Number

Melbourne, Vic, Au

I am a seasoned Global Tech Leader who’s spent 24 years building teams and enterprise-grade secure applications that scale to millions. With a rich history of leading diverse teams and spearheading innovative projects, I have honed my skills in creating robust, scalable solutions that meet the demands of dynamic, fast-paced industries.My extensive experience has equipped me with a deep understanding of technology trends and the strategic foresight needed to drive tech initiatives to success.

Canberra, Act, Au

☞ Key Achievements◆ Conducted an in-depth analysis of the current state, establishing a set of guiding principles to govern the enterprise architecture, ensuring alignment with organizational goals, industry best practices, and regulatory requirements.◆ Delivered end-to-end Salesforce architecture and integration principles to integrate Salesforce with Civica’s Authority (Council ERP), Genesys, and Marketing Cloud.◆ Delivered end-to-end data cleansing, data migration, data syncing patterns, and architecture to keep every customer's data in sync. ◆ Delivered eCRM architecture and set up the enterprise principles and integration patterns to provide the 360 view of the Customer.◆ Formulated a recommended target state, outlining the desired future architecture, and developed a strategic roadmap to guide the transition from the current state to the envisioned future.◆ Established and chaired the Solution Design Authority, implementing an Architecture Decision Records (ADR) Template and Register to document key architectural decisions.◆ Defined CXDX (Customer Experience and Digital Experience) standards and transformed them into high-level requirements for implementation.◆ Delivered Azure and MuleSoft Integration patterns to integrate between Council ERP, Salesforce-based eCRM, Genesys, Granicus Website, and other systems.◆ Aligned and defined enterprise principles to integrate existing Salesforce implementations with new initiatives, ensuring consistency and efficiency.

Melbourne, Victoria, Au

☞ Key Achievements◆ Established the Enterprise Architecture (EA) practice, chaired the Architecture Community Practice, and introduced the Architecture Decision Register (ADR) to document and communicate critical architectural decisions.◆ Functioned as the design authority, approving architecture decisions within the Architectural & Security Review Board (ASRB).◆ Defined the reference architecture for Integration, Digital Customer Portal, and CRM, and formulated a transformation roadmap with a composable architecture approach.◆ Introduced the Centre for Enablement (C4E) to adopt the MADE (Microservices APIs and DevSecOps Enabler) platform.◆ Participated in the Whole of Victoria Government Architecture Practice (WoVG), representing various enterprise architecture artifacts and earning positive recognition for contributions.◆ Delivered the Customer Identity Access Management (CIAM) Strategy for SRO, aligning with the Victorian Government's Digital Strategy and Service Victoria’s Identity Service.◆ Provided End-to-End architecture for VHF, WGT, and eCRM, encompassing Digital, Security, Identity, Integration, and Microservices competencies.◆ Proposed an innovative concept for syncing data across multiple systems using data virtualization and the data mesh framework. Endorsed and championed by the AWS CTO Office in Seattle, AWS invested in this concept to offer it as a service to their broader customer base.◆ Managed stakeholders and exceeded their expectations by demonstrating the value of composable architecture, ensuring security and seamless integration with Salesforce, VHF, Homes Vic, WGT, etc.

Au

☞ Key Achievements◆ Spearheaded the transformation of the corporation's IT business into a strategically aligned partner, focusing on value delivery through cost optimization, enhanced customer service, and mitigated IT risks.◆ Successfully implemented integration strategies, development processes, API principles, and best practices, utilizing MuleSoft to create essential integrations.◆ Proactively managed a collaborative process, engaging relevant stakeholders while adhering to the strategic plan and roadmap.◆ Delivered comprehensive enterprise architecture and business capability models for various ChildLink capabilities, covering Integration, Digital Access, Master Data Management (MDM), Identity and Access Management (IdAM), and Privileged Identity Management/Privileged Access Management (PIM/PAM) solutions.◆ Led a team of MuleSoft resources, Systems Architects, Solution Architects, and Platform architects to align and deliver complex COVID integrations within challenging deadlines.◆ Functioned as an Engagement Manager for the Whole of Victoria Government (WoVG) API Gateway, defining API Security policies for both internal and external API Gateways.◆ Served as a design authority, approving architecture decisions within the Architectural & Security Review Board (ASRB) through weekly architecture community meetings.◆ Implemented Continuous Integration/Continuous Deployment (CI/CD) using JFrog, Bitbucket, Pipelines, and Azure Vault across the MuleSoft platforms.◆ Architected and delivered attribute-based access control to secure ChildLink access for authorized organizations and key professionals focused on child wellbeing and safety.

Melton, Victoria, Au

☞ Key Achievements◆ Successfully delivered the Identity and Access Management (IdAM) Strategy utilizing Azure AD and SailPoint.◆ Provided a comprehensive Cloud Migration Strategy for transitioning council applications from Telstra CSX to Azure Cloud, incorporating various approaches such as lift and shift, refactor, and re-architecting.◆ Conducted an assessment of the current architecture and defined the future enterprise architecture, aligning with the transformation vision at Melton City Council.◆ Acted as a design authority, approving architecture decisions within the Architectural & Security Review Board (ASRB) and facilitated weekly architecture community meetings with other architects.◆ Effectively managed vendor relationships and engaged stakeholders to ensure architecture governance, recommending optimal and cost-effective solutions, and obtaining budget approval.◆ Led the end-to-end implementation and upgrade of the Council’s ERP Application – Authority v7.1.◆ Delivered integration strategies, development processes, API principles, and best practices for developing required integrations using MuleSoft.

Laverton North, Vic, Au

☞ Key Achievements◆ Architected and successfully managed the complete end-to-end Nufarm's Global Sales Transformation program on Salesforce.◆ Delivered an integration strategy to seamlessly connect Salesforce with other systems.◆ Functioned as a design authority, approving architecture decisions within the Architectural & Security Review Board (ASRB), and facilitated weekly architecture community meetings with other architects.◆ Successfully delivered complex solutions related to Global Customer hierarchy, Global alignment of processes, and workflows as part of a Global Template in Salesforce.◆ Managed the strategy for the implementation of Salesforce Marketing Cloud.◆ Delivered and implemented Identity and Access Management (IDAM) strategy, integrating with SAP SuccessFactors to provision and de-provision users.

Port Melbourne, Victoria, Au

☞ Key Achievements◆ Achieved a substantial reduction in MuleSoft License Costs, optimizing expenses from $1.6 million to $350,000.◆ Successfully delivered an Integration strategy, including patterns and comprehensive plans for migrating integrations from MuleSoft to Dell Boomi.◆ Managed data migration patterns and strategies for Salesforce, Oracle HCM, and ERP Solutions, specifically for Toyota's pricing processes.◆ Delivered a robust Platform Architecture for the Logging platform, utilizing ELK (Elasticsearch, Logstash, Kibana).◆ Represented key architecture decisions at the Architectural & Security Review Board (ASRB) for approvals and implementations across various projects and integrations.◆ Recommended architectural principles, migration blueprints, and best practices for Boomi, aligning them with Toyota's Enterprise Principles.◆ Effectively managed DevOps practices and implemented Continuous Integration/Continuous Deployment (CI/CD) strategies.

Melbourne, Vic, Au

☞ Key Achievements◆ Successfully delivered the infrastructure for Global Finance Transformation (GFT), hosted on Oracle Customer Cloud, incorporating different environments with Disaster Recovery (DR) provisions for Toll Logistics.◆ Executed Identity and Access Management (IDAM) Implementation, integrating with over 60 platforms at Toll.◆ Provided an end-to-end Integration strategy and defined Integration Design Documents (IDDs) for webMethods Integration at Toll.◆ Represented key architecture decisions at the Architectural & Security Review Board (ASRB) for approvals and implementations across various projects and integrations.◆ Participated in defining architectural principles and best practices for Integration and Security.◆ Contributed to DevOps practices and implemented Continuous Integration/Continuous Deployment (CI/CD) strategies.◆ Delivered IBM IGI, IBM ISAM, and Privileged Identity Management (PIM)-based IDAM Solutions, along with an integration strategy for Toll Group.◆ Reviewed and assessed the "AS-IS" vs "TO-BE" integration state, defining an enterprise roadmap for Global Finance Transformation.

Melbourne, Vic, Au

☞ Key Achievements◆ Led the Centre for Enablement (C4E) for MuleSoft ESB Integration, introducing API-Led connectivity to integrate 26 different platforms.◆ Managed the Salesforce implementation and integration for 26 different platforms.◆ Oversaw Hybrid (CloudHub and On-Prem) deployment strategies, developing plans to deploy services among different platforms with a focus on compliance and security.◆ Participated in designing a secure architecture for MLC Data centers and developed a strategy for implementing OKTA as an Identity and Access Management (IdAM) solution for all platforms.◆ Collaborated effectively with vendors such as Deloitte, Accenture, Infosys, and TCS to ensure alignment with enterprise architecture principles across all platforms.◆ Managed integrations with Oracle EBS, Preceda, Coupa, and other systems.◆ Worked closely with the Enterprise Architect to align Platform architecture and technology roadmap with enterprise architecture, ensuring alignment with business and technology strategies.◆ Prepared documentation for developers to set up the development environment (OpenShift/Docker), manage code, deployments (CI/CD), and testing processes.◆ Played a key role in driving Platform quality, and sustainability, minimizing technical debt, ensuring stability, and scalability, and reducing technical debt by providing design and definition of technical solutions and offering architecture expertise to the team.

Toronto, Ontario, Ca

☞ Key Achievements◆ Architected and delivered solutions on SAP HANA, seamlessly integrating with SAP SuccessFactors and LinkedIn APIs.◆ Successfully implemented Salesforce Marketing Cloud (Journey Builder) for prominent clients such as Macquarie Financials and Pernod Ricard.◆ Delivered the SAP Alumni Portal to distinguished organizations like SAP and Lufthansa, managing the integration of SAP SuccessFactors with the SAP HANA Platform.◆ Integrated various eCommerce platforms (Hybris), CRM, and ERP Systems.◆ Executed projects in iOS Swift and Android environments.◆ Architected Nurse Call System and Unified Messaging Systems tailored for Hospitals and Aged Care Centers.◆ Delivered a B2B2C product to the largest telecom company in Europe, earning the CN Award for Most Innovative Product of the Year 2012 in the UK.◆ Architected the Respiratory Critical Care System, integrating with other systems using HL7 and FHIR. This innovation contributed to a 40% reduction in patient time on ventilators, leading to quicker recovery in numerous hospitals across the USA.◆ Architected the SAP HR Alumni Management System based on SAP HANA (now SAP product "SAP Alumni"), delivering to prominent global entities such as Lufthansa, Google, Bank of America, LinkedIn, and others.

Mclean, Virginia, Us

22nd Century Technologies, Inc. stands as one of the fastest-growing IT Service Integrators and Workforce Solution providers in the United States. With a dedicated emphasis on the public sector, 22nd Century proudly maintains government contracts with 14 out of 15 Federal Executive agencies, including the Department of Defense (DoD), 37 additional Federal agencies, all 50 States, and over 115 Local agencies.☞ Key Achievements◆ Successfully delivered end-to-end architecture and solution roadmaps, gaining endorsement from all stakeholders.◆ Led the transition of a traditional monolithic application from PowerBuilder to a modern microservices-based architecture, resulting in reduced hosting costs and improved efficiency, security, and scalability.◆ Managed both off-shore and on-shore teams, overseeing developers, testers, business analysts, and project managers.◆ Contributed to Enterprise Digital Architecture, Integration Architecture, and Service blueprints.◆ Established code review processes and implemented Continuous Integration/Continuous Deployment (CI/CD) practices.◆ Introduced integration patterns/interfaces for Web and Mobile applications, reducing costs and transitioning from point-to-point integration to API-led connectivity.◆ Developed a robust build and release management system using Maven, Cruise Control, and CVS.◆ Organized Sprints and planned releases with the team using Jira and Confluence.◆ Delivered secure and scalable Cloud architecture, covering security and migration approaches for various organizations.