Due to my technical knowledge, customer relationship skills and business acumen I was headhunted to lead Digital Transformation Pre-Sales in South Africa. This is a role in which I work closely with customers to identify areas in their businesses where digital transformation could improve business results. Once these areas have been identified I work to best match one of our available tools or customize a tool with our HQ team to bring these opportunities to fruition.This also involves overseeing our existing tools with customers and building business models to increase value from these tools.In my short time in this role thus far I have focused on reinvigorating past relationships and opportunities. This has worked extremely well allowing me to increase our market share in South Africa by 20%. There is great opportunity that this will increase further in this year.With our biggest business partner I have developed and introduced interventive marketing. This is currently in its trial phase. My performance in this role so far has been rated A.

My Technical knowledge, project management skills and people management skills supported my promotion to the position of Technical Director within Huawei’s Network Performance Optimization (NPO) department and the Customer Experience Management (CEM) project in the Southern African Region. This came at a difficult time where available resources were being cut back and so we had to manage the same project with less staff and resources.My role as Technical Director consisted of; Building and Developing our delivery team with the primary aim of efficiency, Overseeing our platforms to ensure maximum availability and data quality, Interacting with customer technical staff to understand requirements and existing gaps, Developing new use cases based on customer research, Developing customer interest in new developments The greatest difficulty within this role was building a team and system that would ensure system availability and data quality with limited resources and increasing customer demand. Luckily this was achieved by identifying dedicated individuals, keeping them motivated and building strict operational rules.My primary successes during this deployment: Achieved Platform availability of 99.98% over this period, Realized the first major inroads in the tools usage by the Marketing department in my primary customer, Achieved POC agreement and thereafter deployment of our SmartDecision tool leading integrated analysis for both Networking and Marketing teams Maintained Project Profitability Score of B+ during this role

My strong customer relations, project management skills and sales support underpinned my promotion to the position of Deputy Project Director within Huawei’s Network Performance Optimization (NPO) department and the Customer Experience Management (CEM) project in the Southern African Region. This came at a period of fluctuation within our projects as we moved from deployment and expansions to operations and platform maturity.My role as Deputy Project Director consisted of; Ensuring all delivery targets are met in terms of both revenue and timelines, Heading the development of our platform including identifying development opportunities to meet customer requirements, Developing delivery models for all new projects targeting profitability and timeous delivery Spearheading enhancement of customer value from our platforms, Supporting of sales and presales teams in customer relations and presentations,Taking on this role of leadership was new for me, however, it is a role which I was able to add exceptional value to our platform and customers. The greatest learning curve was from the autonomy, it was an aspect which tested my self-discipline but allowed me to exemplify my creativity in achieving my goals.My primary successes during this deployment: Led the CCA platform usage push in which we carried out training, developed training videos, etc others which achieved a 338% increase in 6 months, Developed and managed global delivery model with support from China, India and Mexico minimizing delivery cost and time Achieved Delivery Target Revenue of $X.X Million and Order Target Revenue of $X.X Million Led the delivery of the first General Digital Engine in Africa with capacity of X.X Petabytes Won the 2022 Huawei Future Star Award Won the 2023 Southern African Region Outstanding Achievers Award Won the 2022 Southern African Region Outstanding Individual Award Inducted into the Huawei hall of fame Score of A/A during this role

I was promoted to the role of Solution Architect within Huawei’s Network Performance Optimization (NPO) department and the Customer Experience Management (CEM) project in the Southern African Region. This was a period of great growth as we deployed the only fixed CEM platform outside of China in addition to significant expansions of our mobile network architecture.My role as solutions architect consisted of; Spearheading engagement with senior level management at network operators to understand network targets, Developing Customized Solutions for Network Operators based on Huawei CEM platform capabilities, Leading business analysis processes with customers for requirement gathering, performance feedback and business development, Designing of individual site data probes and overseeing construction on 12 sites across RSAGoing from analysis into design and customer engagement did come with teething problems, however, with much support from colleagues and mentors I was able to overcome them. The greatest difficulty was understanding the customer’s network topology which could only be resolved by spending considerable time studying and communicating with core engineers.My primary successes during this deployment: Led the design and delivery of new network technology capability and expansions across 10 sites Delivered the first Fixed CEM platform outside of China Completed handover of Customer-Care Analyst and Real-Time Marketing platforms to customer Conducted successful timeous project delivery during the COVID pandemic Won Top Solutions Architect in Region at 2022 Southern African Region NPO Forum Score of B+/B+ during this role

I joined Huawei’s Network Performance Optimization (NPO) department and the Customer Experience Management (CEM) project in the Southern African Region. The CEM project specializes in supporting fixed and mobile network operator customer experience, business intelligence, marketing, network planning and more. This is achieved through the deployment of the following: Hardware: to capture, transmit, store and process data, Customized software: to process, analyze and illustrate data, Data Analysis: to meet unique needs of network operatorsMy role as network performance analyst consisted of; Developing reporting and monitoring mechanisms across various network operators, Developing Auditing methodology to comply with GDPR Regulations,  Engaging with customers for requirement gathering, performance feedback and business development, Deployment of core CEM equipment,This role and the initial joining of Huawei did come with difficulties, all of the technology and software languages used were new to me. Fortunately, with the use of Huawei’s internal i-Learning platform, training from my colleagues and research I was able to thoroughly understand our technology and support the project.My primary successes during this deployment: Successfully conducting daily network assurance during the COVID pandemic for which we received letters of commendation from the customer Won the Hidden Dragon Award for the development and maintenance of Customer relations Won the Crouching Tiger and Leopard awards for work performance Score of B+/B+/B+ during this role

Agrivet Africa Ltd is the leading distributor of veterinary and agricultural pharmaceuticals and equipment in Zambia. We are agents for global pharmaceutical manufacturers such as Bayer, Virbac, Alfasan, Zoetis, Boehringer Ingelheim and Ashkan to name a few. Our clients include businesses, NGO's and Government in and around Zambia.My role with Agrivet Africa aims to develop business relationships with new potential suppliers, maintain business relationships with existing supplier and managing logistics of products from and through South Africa to Zambia.My major achievement with Agrivet Africa has been the vast expansion of our pest control division. Significantly expanding our sales and product lineup.Current direct sales through my input accounts for $X00,000 per annumMy biggest difficulty with Agrivet Africa was learning and understanding the pharmaceutical industry which is

I lectured the Applied Technology modules of the Electromechanical Conversion course to undergraduate and postgraduate students. This subject examined the fundamental principles of electromechanical conversion, technology trends and control methods.This was a highly rewarding assignment as above the technical aspects it provided me with integral knowledge and experience of effective communication to large groups. The results of the course were commendable.

This short term internship involved designing electrical systems and overseeing subcontractors performing installations. The electrical designs were created for various projects using AutoCAD after briefings with the project architects and customers. Additionally, this internship entailed overseeing outside contractors and their implementation of the projects.The most difficult aspect of this internship was communicating with stakeholders from diverse skill sets. These ranged from architects, civil engineers, architects, project managers and technicians.Although short, this internship taught me much concerning appropriate communication with differing stakeholders.

I was accountable for the design and consequent implementation of electrical layouts. The primary project I worked on during this time was the Cosmopolitan Shopping Mall in Lusaka, Zambia. The greatest difficulty in this time was getting to grips with the software being used, Multisim. Additionally, this was my first experience of of managing a project and leading a team in a professional setting.The project was successfully completed on schedule and met all quality requirements.