Duties: Support of the IT Network Services and Systems and Management of the day to day operation of the IT Network Services and Systems for the DCD GROUP, Key Services and Systems directly supported and managed includes: E-mail System, Anti-Virus/Anti-SPAM and Archiving Applications, Microsoft Active Directory Network and Server Platform, Cloud-based Web Proxy Appliance, Intranet Access and Security, Backup Application and Robotic Libraries, Terminal Servers, Hosted Server Hardware… Show more Duties: Support of the IT Network Services and Systems and Management of the day to day operation of the IT Network Services and Systems for the DCD GROUP, Key Services and Systems directly supported and managed includes: E-mail System, Anti-Virus/Anti-SPAM and Archiving Applications, Microsoft Active Directory Network and Server Platform, Cloud-based Web Proxy Appliance, Intranet Access and Security, Backup Application and Robotic Libraries, Terminal Servers, Hosted Server Hardware, Cloud-based Virtual Servers, Cisco Security Appliances and more. Show less

Duties: Network Support to corporate SLA clients, 3rd Level Network Support including Support and maintenance on large LANs and WANs comprising of Novell NetWare, Microsoft Active Directory, Cisco Routers, Firewalls and Switches, Novell GroupWise and other SMTP and Anti-virus e-mail solutions. Design of network solutions for clients starting at specking the solution up to the implementation thereof. Maintaining client relations, accounts and SLA reporting/feedback.Reason for leaving:… Show more Duties: Network Support to corporate SLA clients, 3rd Level Network Support including Support and maintenance on large LANs and WANs comprising of Novell NetWare, Microsoft Active Directory, Cisco Routers, Firewalls and Switches, Novell GroupWise and other SMTP and Anti-virus e-mail solutions. Design of network solutions for clients starting at specking the solution up to the implementation thereof. Maintaining client relations, accounts and SLA reporting/feedback.Reason for leaving: Pursued a better career opportunity. Show less

At the time: Client Relations Manager & Senior Network Consultant specializing in HP and Compaq Server hardware and supporting SLA Customers with Novell NetWare network platform, GroupWise e-mail platform and Veritas Backup Exec backup software.