Richard Hayden

Richard Hayden Email and Phone Number

AWS Solutions Architect @ BMC Software
Houston, Texas, United States
Richard Hayden's Location
Houston, Texas, United States, United States
Richard Hayden's Contact Details
About Richard Hayden

AWS Certified Solutions Architect

Richard Hayden's Current Company Details
BMC Software

Bmc Software

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AWS Solutions Architect
Houston, Texas, United States
Website:
bmc.com
Employees:
9257
Richard Hayden Work Experience Details
  • Bmc Software
    Bmc Software
    Houston, Texas, United States
  • Softwareone Usa
    Euc Consultant
    Softwareone Usa Jan 2023 - Sep 2024
    Milwaukee, Wisconsin, Us
    • Developed and deployed cloud solutions for End User Computing services clients• Developed and deployed Infrastructure as code (IaC) for End User Computing services clients• Lead Desktop-as-a-Service (DaaS) and application streaming deployments with enterprise and public-sector customer• Led monthly Cost optimization training
  • Synchronet
    Senior Solutions Engineer
    Synchronet Mar 2022 - Jan 2023
    • Lead Desktop-as-a-Service (DaaS) and application streaming deployments with enterprise and public-sector customer,• Developed and deployed solutions for End User Computing services clients• Led monthly Cost optimization exercises • Developed and deployed Infrastructure as code (IaC) for End User Computing services clients
  • Identity Automation
    Devops Engineer
    Identity Automation Sep 2020 - Mar 2022
    Houston, Texas, Us
    • Release manager for current Hosted Application• Primary AWS infrastructure engineer for GovCloud clients• Primary AWS infrastructure engineer for Hosted application clients• Monitoring health and security of production environments• Work with support team to identify and alert customers to production issues• Perform periodic administrative tasks such as applying update, verifying backups and security reviews• Assisted in monthly cost optimization exercises
  • Gsm
    Application Engineer Ii
    Gsm May 2018 - Sep 2020
    Atlanta, Georgia, Us
    • Release Manager for Greenfield project• Primary AWS infrastructure engineer • Trained new application engineer to be the Release Manager for legacy project• Implemented new security application and WAF for AWS production account• Monitored health and security of production environments• Work with support team to identify and alert customers to production issues• Level 2 and 3 for DevOps and helpdesk issues
  • Gsm
    Application Engineer I
    Gsm Apr 2017 - May 2018
    Atlanta, Georgia, Us
    • Migrated and consolidated company servers to AWS from, both on campus and other cloud vendors• Setup and maintain site to site VPN between corporate campus and AWS • Release Manager for legacy project• Monitor and maintain all Office servers and for performance issues, stability concerns and security issues.• Administer and monitor MSSQL, Postgres and AWS Aurora databases• Monitoring health and security of production environments• Work with support team to identify and alert customers to production issues• Perform periodic administrative tasks such as applying update, verifying backups and security reviews
  • Smartvault Corporation
    It Engineer
    Smartvault Corporation Jul 2016 - Apr 2017
    Houston, Texas, Us
    • Monitor and maintain all Office servers and for performance issues, stability concerns and security issues. • Administer and monitor MySQL and AWS Aurora databases• Monitoring health and security of production environments• Work with support team to identify and alert customers to production issues• Scripted New Multi-Availability zone Web environment to move Corporate website to AWS• Perform periodic administrative tasks such as applying update, verifying backups and security reviews• Improve documentation of production infrastructure and procedures • Assist development and QA teams applying, troubleshooting and testing product updates in pre-production• Develop, apply and test infrastructure improvements • Discover methods to reduce operating cost• Automate administrative tasks
  • Smartvault Corporation
    It Service Desk Analyst
    Smartvault Corporation Sep 2014 - Jun 2016
    Houston, Texas, Us
    • Monitor and maintain all Office servers and for performance issues, stability concerns and security issues.• Monitor and maintain Avaya Phone System• Installed and maintain Netgear Enterprise Wireless system• Project manager for company expansion• Researched and Supervise Hosted Exchange migration• Repair and maintain office computer network.• Maintain workstations and the software components • Primary purchaser for company
  • Hostgator.Com
    Windows Administrator
    Hostgator.Com Feb 2012 - Sep 2014
    Houston, Tx, Us
    • Monitor and maintain all Windows servers for performance issues, stability concerns and security issues.• Administers web users and hosting accounts.• Maintain all Windows servers with basic applications and their ports: backup, MSSQL, MySQL SmarterMail Parallels Plesk Panel.• Coordinate with the data center to help maintain all Windows servers
  • Dunn Tire
    Technical Support Lead / Desktop Administrator
    Dunn Tire Oct 2008 - Sep 2011
    Buffalo, New York, Us
    • Maintained workstations and the software components for 35 locations over Western and Central New York and Erie, Pennsylvania• Assisted in the website maintenance for www.dunntire.com, www.etdonline.net, and company intranet• Created various advertisements and images for publication • Maintained RFID warehouse inventory system
  • Ingram Micro
    Technical Support Speicalist/Apex
    Ingram Micro Jun 2007 - Jun 2008
    Irvine, Ca, Us
    Worked in Tech Support on the Symantec, Google, and Network Helpdesk assisting customers with the proper solutions to their business ventures
  • Mr. Youth, Llc And Dell Computer Corporation
    Dell Campus Representative Lead - Northeast
    Mr. Youth, Llc And Dell Computer Corporation Apr 2006 - Jun 2008
    • Promoted Dell computer and other Dell Products on the University at Buffalo Campus• Supervised and Supported Dell Campus Representatives across the Northeast • Conducted monthly conference calls with other Dell Campus Representatives
  • University At Buffalo, The State University
    Assistant To Office Manager
    University At Buffalo, The State University May 2005 - May 2007
  • University At Buffalo, The State University
    Student Assistant
    University At Buffalo, The State University Apr 2005 - Apr 2007
    Distance Education and Videoconference Operation; Provide technical support for distance learning and special events classesAided in live videoconferencing and web-streaming
  • University At Buffalo :Center For Academics Development Services
    Webmaster And Student Aide
    University At Buffalo :Center For Academics Development Services Aug 2003 - May 2007
    • Assistant webmaster of the EOP website• Assistant to Office Manager
  • University At Buffalo: Distance Education And Videoconference Operation
    Student Assistant
    University At Buffalo: Distance Education And Videoconference Operation Apr 2005 - Apr 2007
    • Provide technical support for distance learning and special events classes• Aided in live videoconferencing and web-streaming
  • University At Buffalo
    Sub-Board I
    University At Buffalo Oct 2003 - Jan 2005
    Buffalo, Ny, Us
  • New York City Board Of Education
    Webmaster And Student Aide
    New York City Board Of Education Jan 2001 - Jun 2003

Richard Hayden Skills

Technical Support Microsoft Office Windows Server Troubleshooting Networking System Administration Microsoft Sql Server Windows Windows 7 Help Desk Support Mysql Web Design Linux Data Center Network Administration Servers Os X Sco Unix Wiring

Richard Hayden Education Details

  • University At Buffalo
    University At Buffalo
    Informatics
  • Westinghouse Information Technology Hs
    Westinghouse Information Technology Hs
    Web Design

Frequently Asked Questions about Richard Hayden

What company does Richard Hayden work for?

Richard Hayden works for Bmc Software

What is Richard Hayden's role at the current company?

Richard Hayden's current role is AWS Solutions Architect.

What is Richard Hayden's email address?

Richard Hayden's email address is rh****@****ion.com

What is Richard Hayden's direct phone number?

Richard Hayden's direct phone number is +171358*****

What schools did Richard Hayden attend?

Richard Hayden attended University At Buffalo, Westinghouse Information Technology Hs.

What skills is Richard Hayden known for?

Richard Hayden has skills like Technical Support, Microsoft Office, Windows Server, Troubleshooting, Networking, System Administration, Microsoft Sql Server, Windows, Windows 7, Help Desk Support, Mysql, Web Design.

Who are Richard Hayden's colleagues?

Richard Hayden's colleagues are Bahaa Hadi, Gomathi Gomathi, Varun Vats, Ranjana Padhi, Ganesh Prakaash, Thang Do, Vinod Katta.

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