Rick R. Email & Phone Number

Doral, Florida, United States

Participate in Medical Records collection via phone, EMR, and direct vendor contact. Train new hires, assist vendors with audit questions. Prepare records for abstraction.

Long Beach, California, United States

Collected records for Molina Healthcare for HEDIS Audit for both 2021 and 2022 seasons.

Los Angeles, California, United States

• Worked from home for Horne LLC for the California COVID 19 Rent Relief Program.• Did outreach to clients and landlords across the state. Verified accuracy of applications, checking for fraud or helping people get full benefits, as the situation required. • Helped pay the rent for over 800 people over 8 months.

Pasadena, California, United States

• Seasonal job helping to gather information for the 2020 Decennial Census.• Utilized interview skills to obtain demographic information from people in a variety of situations.• Trained in scripts and procedures.

Glendale, California, United States

• Called many offices across the country to assist with industry wide HEDIS Medical Records Audit.• Created tickets when information was faulty. • Researched and submitted correct information for use by management.• Did fast and accurate data entry for incoming invoices, processing up to 700 records in an 8-hour shift.

La Canada, Ca

Manager of IT and Operations 2018 – 2020• Interviewed clients annually to measure progress of participants in the program, and their outreach.• Repaired and reset computers – Mac and PC. Replaced screens, keyboards; reset Office, etc.• Created processes to import data from DonorPerfect (CRM) to Denali Fund accounting software.Administrative Catalyst 2014 - 2018• Trained new community leaders and members on organization’s program benefits and use of company-selected software: Dropbox, Donor Perfect, and Microsoft Office.• Created administrative core for organization: procedures, forms, setting up new program members.• Organized multiple 40-60 person 3-day events, including scheduling and travel arrangements.

• Provided support in the division responsible for maintenance & utilities on studio lot. Responsible for tracking expenses and projects in 11 departments. • Helped with tracking change orders and blueprints for Harry Potter attraction at Leavesden Studios in England.• Performed AP duties, including locating vendors, processing W9s, and ensuring vendor payments. • Performed payroll duties, including timesheets, I9s, cost tracking.• Prepared one-point bulletins to document division’s business practices for new hires.