Robert Riedl Email & Phone Number

Kirkland, Wa, Us

Started a consulting company to help organizations turn ideas into actionable initiatives, programs, and products. Currently working with non-profits to develop strategic initiatives and automate operations.• Created strategic proposal to preserve 10,000 acres of local forest unanimously adopted by county council.• Reduced time to create financial analyses by 35% through workflow automation.• Created a customized body of knowledge (BoK) chatbot using ChatGPT.

Took a sabbatical to pursue personal and professional development projects such as:• Earning certifications in artificial intelligence: machine learning, large language models (LLM), generative AI, and computer vision. • Defining my leadership style in terms of mission, vision, and values.• Volunteering as a life coach for professionals working at Meta, Amazon, Bloomberg, and the International Red Cross and Red Crescent.

Seattle, Wa, Us

Senior Product Manager (IC) | Amazon Books 2019 - 2022Member of the Specialty Reading group to generate demand for segmented readerships.• Created the vision and roadmap for a digital bookshelf (https://www.amazon.com/your-books) to provide 300M customers with personalized recommendations. Secured multi-year VP level funding and collaborated with over 15 internal organizations such as Kindle, Goodreads, and Audible for product alignment.• Scaled publisher outreach for a quality improvement program, GREAT ON KINDLE, by automating issue reporting and providing a self-service tool for publishers to review and resolve issues. As a result, publisher channel outreach increased by 3X, account manager time spent on outreach was reduced by 90%, and team exceeded goal for program participation.• Developed a synthetic pagination method and applied it to over 6 million eBooks that lacked page numbers.• Mentored new product managers on product management best practices.Senior Product Manager (Manager) | TRMS 2016 – 2019Led a team of product managers and UX designers to build a decision support platform and automation tools.• Launched core services for the NAUTILUS decision support platform with Amazon’s highest security certification. Within 2 years over 30 internal businesses onboarded to the platform to assess fraud, abuse, content moderation, and compliance issues for over $300B in yearly transactions.• Created the vision and executed the roadmap to help internal businesses improve operational efficiency and scale through machine learning training data curation, fast customization, real-time translations, and the integration of standard operating procedures into workflows to reduce decision defects by 25%.• Managed team of product managers and UX designers with 75% being promoted within 2 years of reporting to me.

Started a consulting business providing product management support for a web scheduling application (SaaS) and a hygiene product, Epic Wipes.

Seattle, Wa, Us

Managed a portfolio of security software products and developed two new products.• Launched a Mac productivity tool, WASHING MACHINE, and spun off a smaller version, DUPLICATE ZAPPER, to be the company’s first Mac app store product earning 4.4 out of 5.0 stars.• Managed product portfolio of award winning consumer and business security software: FLEXTIVITY, an end-point security management platform for SMBs; NETBARRIER 2013, a desktop firewall; and VIRUSBARRIER 2013, a desktop and iOS anti-malware app.• Leveraged internal technology to launch FAMILY PROTECTOR, a mobile device management SaaS tool for cloud, iOS, and Android.

Developed acting practice with lead roles in theatrical, film, improv, and art installation performances

Bellevue, Wa, Us

Her Interactive designs, develops, and publishes mystery adventure games.I took on several roles including program manager and director of product development, but the majority of my time was spent as an Executive Producer.• Led the product development team to grow the Nancy Drew adventure game series into an award winning, multimillion-dollar franchise with over 30 titles published.• Scaled product development through automation, hiring and developing in-house talent, and standardizing processes.• Created and pitched product concepts to IP owners including Simon & Schuster, Warner Brothers, and CBS.

Mba, Mis

Bs, Cognitive Psychology; French

Education record

Education record

Post Baccalaureate Certification In Secondary Education