Rrita Rugova Email & Phone Number

- Led the UX team in creating product strategy through processes such as researching, benchmarking, and competitor and business analysis- Managed stakeholder expectations, did requirement engineering and identified opportunities to be added to the product backlog- Maintained and adapted Scrum methodology - Managed resources to increase efficiency- Followed and maintained project management processes including estimating, budgeting, timeline and action-plan development, team coordination, problem-solving, monitoring, reporting, setting deadlines

- Secured future funding by strengthening the relationship with the U.S. Embassy in Kosovo- Increased alumni participation by 35% in KUSA events and activities i.e. Global Entrepreneurship Week, KUSA Networking Event, Education for the Future Conference, etc.- Established public school extracurricular clubs around Kosovo as part of one of the projects within KUSA- Helped guarantees in planning, timeline, and action plan creation and coordination to achieve their goals

- Researched and prepared content for client social media, presentations, and pitches- Assisted in creating marketing strategies- Researched the market, did competitor analysis and analysis on product performance