Helped onboard new clients and manage and service existing clients. Implemented new strategies for IGS to continue to grow existing book of business while keeping customer base happy.Solved strategic problems with leadership and worked closely with company founders to address business challenges.FY 2021: Employee Advocate Award

Activity searching for new customers, as well as managing existing customers to meet their productneeds and ensure to support them with excellent customer satisfaction Keeping up to date on the new products the company manufactures year to year. Car models changeyearly, part of this position is to know and be able to explain the exact product to the customer as well asknow and understand the difference. Undergoing needs analysis for individual customers to figure out exact their specific needs, and helpingthese customers reach that goal. Working with managers to ensure a positive result for customers, and the company when need be.

Managed employees with positive reinforcement, and motivation. Took corrective action whennecessary to make sure their job duties were completed correctly and in a timely manner. Treating our clients with respect and dedicating extra time to ensure great customer service Memorizing the food as well as the drink menu word for word, confident when being able to talk tomembers about our food and drinks Worked early mornings and late nights without hesitation, always presented myself as a veryapproachable employee to my managers, fellow co-workers, and customers