Randy Robertson Email & Phone Number

United States

New York, New York, United States

Examined incoming insurance documents for accuracy and stamping with training in excess lines insurance and New York law compliance requirements.

New York, Ny

1. Actively managed and updated hundreds of open workers’ compensation claims, including directing medical treatment and distributing compensation benefits.2. Maintained claim notes and status reports in an accurate, timely manner. Prepared state filings within statutory limits. 3. Audited invoices and examined medical documentation to establish causal relationship to each specific claim for payment.4. Established appropriate medical and indemnity reserve levels based on each claimant’s estimate of financial exposure and quickly updated reserves upon receipt of new information related to a claim. 5. Effectively utilized and managed appropriate vendor partners for medical and cost containment. 6. Communicated and coordinated claim activity and processing with both the claimant and providers. Maintained professional client relationships.

Bayonne, Nj

1. Assisted attorneys by adequately communicating and recording information regarding existing and potential client cases. Prepared paperwork for meetings and interviews. Maintained client confidentiality.2. Assisted with office finances by documenting employee billable time and reimbursable expenses, preparing invoices and tracking payments.3. Developed and utilized filing and retrieval systems to effectively maintain historical reference.4. Performed clerical work such as filing, copying, faxing and scanning.5. Performed general office tasks, including greeting clients, answering the main office telephone, directing calls to the appropriate parties, and coordinating office events. Maintained a clean and organized office appearance. Ensured office supplies were stocked. Ensured office equipment was properly maintained and in working condition.

North Bergen, Nj

1. Monitored a series of CCTV cameras. Observed and reported any traffic incidents and suspicious civilian activity.

Secaucus, Nj

1. Monitored NJ Transit’s social media applications, including Twitter and Facebook. Categorized posts into their appropriate tags in an application called Radian 6.2. Responded to NJ Transit customer questions, comments and concerns regarding transit service and special events.

Newark, Nj

1. Logged, organized and maintained a tracking system for all summons and subpoenas, wage executions and various legal documents served upon the Agency. Researched and tracked legal documentation to ensure responses were submitted as legally mandated.2. Researched and responded to OPRA requests, subpoenas and various legal inquiries on behalf of NJ Transit. Compiled information from various reliable sources and presented it in an organized, efficient manner. Attended document review meetings.3. Performed administrative and miscellaneous tasks, such as research and investigation work, archiving files, updating active files, and compiling correspondence and report documentation as needed.

Jersey City, Nj

1. Processed, filed and handled paperwork related to offenders.2. Logged, organized and maintained confidential records and reports on offenders.3. Observed police activity related to the criminal identification process and court procedures.