Rich Rodriguez Iii Email & Phone Number

- Monitor system processing and ensure data is maintained correctly.- Coordinate, conduct and document QA analysis of system testing.- Provide corrective actions for research completed on complex system issues.- Maintain knowledge on Medicaid eligibility and business system processes in a testing environment.- Update system tables regarding business requirements and design.

- Auditing expense reports and invoices while tracking in tax reporting software; Year-end preparation. - Research financial reports to ensure month end billing is recorded accurately.- Prepared month-end journal entries to clear adjustments for account reconciliations.- Complete payroll processing (US Domestic gross-up, global payroll and client specific reporting).- Reconciliation of Cost Management systems on income and tax data. Crystal reporting.- Provide funding arrangements and client invoicing; collection support WIP (work in progress) analysis, revenue analysis and reporting.

- Single point of contact for relocating corporate employees; facilitated benefits and services to individual transfers to new job location as designated by the corporate client. - Dispute resolution and claim reimbursement.- Served as an in-house expert on all Household good estimates and reporting requests.

- Liaison between Operations, Business and Systems areas on major initiatives or system enhancements. Identifies user requirements, creates project specifications and ensures projects are on schedule.- Acceptance testing on various information systems and quality assuring systems fulfill the identified business need. - Regression testing, exploring uses of automated testing tools. Maintaining test environments such as databases, files and tables. Writes test plans, creates and executes test cases. Test applications are verified and results documented.- Production support for installations, problem solving, security access and data integrity of production databases.- Responsible for managing the disposition of a portfolio of inventory properties through effective coordination with relocation directors of all suppliers, brokers, agents and sub-contractors in accordance with client policies. - Works closely with the relocation counselors to provide property related support to the relocation process ensuring quality service is delivered to the customer. - Maintains and enhances relationships with real estate agents and provides intermediaries with sales ideas. Responsible for extensive calendaring and follow-up.- Single point of contact for relocating corporate employees; facilitates benefits and services to individual transfers to new job location as designated by the corporate client.- Effectively communicates total policy benefits, including home sale, marketing assistance and home finding; provides monthly reports; meets with team relocation managers regularly; trains and mentors new employees. - Processes client referrals and places initiation calls to customers to explain program.

- Assisted clients in all aspects of real estate. Analyzed and examined contracts to ensure State laws were within compliance.- Provided extensive follow-up and prospecting (i.e. door-to-door and walk-in clients).- Assisted in all aspects of relocation (i.e. transportation, home sale and purchase, temporary housing, rental assistance and broker market analysis).

- Coordinated internal and external communication between consultants, customers and corporate clients. - Interacted with client services department on expense processing and reconciliation.- Assured compliance with multiple client company policies and Sarbanes-Oxley laws.

- Supported quality control, coaching, training, staff development, project management, problem resolution and liaison activities; ensured company policies and department projects were followed.- Reconciliation of all funds transfer fails and analyzed failed receivables. - Pursued a timely resolution on aged breaks/100K and reporting deadlines.- Prioritized risk exposure and effectively communicated department issues to ensure a timely resolution.

Mba, Business Administration

Graduated with a 3.7 overall GPA.

License, Real Estate

Passed Arizona Real Estate License

Master Of Arts (Ma), International Relations And Affairs, 3.4

I completed one-third of the program.

Bs, Mathematics