Rodrigo Rojas Email & Phone Number

Greater Toronto Area, Ontario, Canada

Greater Toronto Area, Canada

Major accomplishments:- Boosted the company’s growth with a focus on scalability, reliability and profitability.- Made strategic decisions that impact the broader organization, considering complex situations and various options.- Cultivated high-performing teams through effective coaching, mentoring, and professional development initiatives.

Toronto, Ontario, Canada

Major Accomplishments:- Tripled customer integration success rate, escalating onboarded clientele by 200% through strategic design and advisory.- Prepared the network infrastructure to accommodate a 50% increase in traffic, ensuring sustained service quality.- Addressed and rectified complex signaling challenges, which resulted in a 15% reduction in system downtime.- Fostered collaboration among internal teams, integrating innovative features to enrich product… Show more Major Accomplishments:- Tripled customer integration success rate, escalating onboarded clientele by 200% through strategic design and advisory.- Prepared the network infrastructure to accommodate a 50% increase in traffic, ensuring sustained service quality.- Addressed and rectified complex signaling challenges, which resulted in a 15% reduction in system downtime.- Fostered collaboration among internal teams, integrating innovative features to enrich product roadmaps.- Generated comprehensive network diagrams, design protocols, and maintenance guides to streamline network deployment and upkeep. Show less

Toronto, Ontario, Canada

Significant Contributions:- Engineered and executed the core network framework utilizing CUPS architecture, achieving enhanced availability, reliability, and scalability.- Enhanced network efficiency by 20% through strategic SIGTRAN routing improvements.- Led and directed engineering teams with expert advice, establishing best practices that minimized service disruptions by 73% before implementing changes.

Bogotá, Capital District, Colombia

Achieved Milestones:- Assisted the sales team in securing a multi-year global deployment contract with Telefónica, contributing to a successful bid outcome.- Successfully onboarded new clients, contributing to the expansion of the company's market share (from 50% to 60%) and revenue.- Successfully defined the technical scope for customer solutions, ensuring alignment with provided technical requirements and enhancing customer satisfaction.- Delivered… Show more Achieved Milestones:- Assisted the sales team in securing a multi-year global deployment contract with Telefónica, contributing to a successful bid outcome.- Successfully onboarded new clients, contributing to the expansion of the company's market share (from 50% to 60%) and revenue.- Successfully defined the technical scope for customer solutions, ensuring alignment with provided technical requirements and enhancing customer satisfaction.- Delivered comprehensive technical proposals to the sales team, detailing cost analysis for hardware solutions, software solutions, and required professional services, thereby enabling informed decision-making and strategic sales planning.- Crafted and finalized the technical scope for projects, evidenced by the Engineering Document aligned with received sales orders, streamlining project initiation and execution.- Conducted thorough competitive analysis, identifying and articulating unique differentiators between our company and competitors, enhancing market competitiveness.- Spearheaded the preparation of client meetings, ensuring all technical requirements were comprehensively addressed, leading to higher client satisfaction and solution alignment. Show less

Caracas, Federal District, Venezuela

Key Accomplishments:- Successfully renegotiated support contracts with major service providers such as Huawei Technologies Co, Ltd., and Ericsson, enhancing operational efficiency and network support quality within budget constraints, achieving cost reductions of 9-19%.- Strategically formulated and refined contingency plans to ensure the voice network and signaling stability post-significant national events, maintaining seamless communication for 19 million… Show more Key Accomplishments:- Successfully renegotiated support contracts with major service providers such as Huawei Technologies Co, Ltd., and Ericsson, enhancing operational efficiency and network support quality within budget constraints, achieving cost reductions of 9-19%.- Strategically formulated and refined contingency plans to ensure the voice network and signaling stability post-significant national events, maintaining seamless communication for 19 million subscribers.- Advanced network reliability by implementing pooling functionality across different vendors, ensuring zero outages in MSS or MGW for 7 million GSM/UMTS network subscribers.- Forged strategic alliances with Movilnet units and various suppliers, streamlining action plans and bolstering support for the mobile network infrastructure. Show less

Caracas, Federal District, Venezuela

Highlighted Achievements:- Led the strategic organization and execution of action plans to rectify faults identified through analysis and reports from internal clients, enhancing service quality through effective communication with subscribers.- Directed the establishment and oversight of protocols for the development of log tables and subscriber categories, optimizing management of dialing profiles, call transfers, voice message indicators, and call blocking functionalities… Show more Highlighted Achievements:- Led the strategic organization and execution of action plans to rectify faults identified through analysis and reports from internal clients, enhancing service quality through effective communication with subscribers.- Directed the establishment and oversight of protocols for the development of log tables and subscriber categories, optimizing management of dialing profiles, call transfers, voice message indicators, and call blocking functionalities across all network nodes.- Oversaw the definition and standardization of interconnection routes between Movilnet and other carriers, contributing to improved subscriber location services and network interoperability. Show less

Caracas, Federal District, Venezuela

Notable Accomplishments:- Successfully led the transition and standardization of the 171 emergency service to the universally recognized 911 system, enhancing public safety communication.- Designed and implemented comprehensive systems for managing subscriber profiles, encompassing dialing, call transfers, voice message indicators, and call blocking across all network nodes.- Spearheaded the execution of network modifications including the creation, alteration, and… Show more Notable Accomplishments:- Successfully led the transition and standardization of the 171 emergency service to the universally recognized 911 system, enhancing public safety communication.- Designed and implemented comprehensive systems for managing subscriber profiles, encompassing dialing, call transfers, voice message indicators, and call blocking across all network nodes.- Spearheaded the execution of network modifications including the creation, alteration, and discontinuation of special services, numbers, and interconnections, ensuring seamless integration and functionality.- Directed the development and oversight of performance reports, monitoring the progress of various activities and analyzing traffic patterns, special services, and network interconnection projects to drive continuous improvement. Show less

Caracas, Federal District, Venezuela

Key Achievements:- Successfully implemented and enforced corrective and preventative measures to guarantee accurate collection and transmission of billing information and statistical counters from switching nodes.- Developed and instituted rigorous processes and protocols to ensure the efficient deployment and operational integrity of extensions, new components, or services within network platforms.

Caracas, Federal District, Venezuela

Highlighted Achievements:- Utilized simulators and hardware to analyze and define characteristics of both Analog and Digital communication systems, assessing key metrics such as signal representation in time domain, power levels, spectrum, spectral power density, bandwidth, signal-to-noise ratio, and error rates.- Developed and conducted laboratory sessions for telecommunications engineering students, bridging theoretical concepts with practical application.- Assessed… Show more Highlighted Achievements:- Utilized simulators and hardware to analyze and define characteristics of both Analog and Digital communication systems, assessing key metrics such as signal representation in time domain, power levels, spectrum, spectral power density, bandwidth, signal-to-noise ratio, and error rates.- Developed and conducted laboratory sessions for telecommunications engineering students, bridging theoretical concepts with practical application.- Assessed and graded laboratory projects, providing comprehensive feedback and insights to support student learning and development. Show less

Master'S Degree, Project Management, Cum Laude.

The Project Management Specialization main purpose, is to prepare the student to control: cost, time, scope, quality, risks, project.

Master'S Degree, Human Resources Management/Personnel Administration, General, Cum Laude.

The Online Specialization in Management main purpose is to prepare participants attending to assume the duties of the higher management.

Engineer'S Degree, Telecommunications Engineering

Activities and Societies: • 2007: Coordinator of the Logistics and Protocol Commission, Fifth Telecommunications Engineering Conference. •.