Rachel Rollins Email & Phone Number

-Keeps, updates, and maintains shop office and personnel records including time sheets, payroll, and attendance.-Provides customer service to citizens during inclement weather and on daily basis.-Updates and maintains records of materials, supplies, and equipment used by the shop.-Prepares and compiles reports of material and equipment usage and job costs.-Keeps records of operation and maintenance costs for shop vehicles and equipment.-Maintains inventory of equipment parts and schedules maintenance and repair of equipment.-Prepares and processes requisitions for materials and supplies.-Receives, logs, and responds to telephone inquiries, complaints, and requests for service.-Operates office machinery.-Operates short wave radio to send and receive messages to and from field personnel.-Monitors alarm systems and dispatch crews to respond to calls for service and emergencies.Examples of Other Duties-Performs typing and word processing.-Codes, enters and retrieves information using data entry devices.-Performs other related duties as assigned.-Some Office Administrator duties as needed.

Office Of Information And Technology

-Update and maintain Baltimore County website: http://www.baltimorecountymd.gov/, use proofing tools, processed spam removal from form modules; added calendar meetings and events; processed work requests,-Customer service: notified customers by email and phone,-Accessibility: created accessible PDFs with bookmarks, reviewed monthly videos for accuracy for captioning and create PDF transcripts-Assisted with time-sensitive material and processes, created news releases with Mail Chimp;-Create spreadsheet to audit inventory -Answer OIT Administrative office phones (occasional)

Dundalk, Maryland, United States

Appointed volunteer position with Dundalk-Eastfield Recreation Center. This is a program through the Baltimore County Department of Recreation and Parks.

Towson, Maryland

White Marsh, Md

Part Time

Part Time-Scanning tax forms and legal documents using an office scanner-Sending scanned documents to computer as a PDF-Organizes forms-Handles legal and confidential documents-Assembled tax returns for clients

Department Of Permits, Approvals And Inspections

Summer help.-Data entry-Light administrative duties-Cash handling-Cash receipt handling

Some College Coursework, Information Technology

High School Diploma

Activities and Societies: Honor Roll-2010 Junior Varsity Softball Grades 10-11