•Managed Workday OCM projects for organizations ranging from 1,700 to 800,000 end users.•Facilitated meetings with stakeholders and department heads to identify existing processes, challenges, and opportunities for improvement. •Collaborated with Talent Acquisition, Recruiting, Compensation, Core HCM, Learning, PSA, Procurement, and integration teams for successful Workday implementations in hospital, transportation, consulting, and restaurant industries.•Overcame challenges with implementation partners and cross-functional impacts by having honest conversations with stakeholders and implementing best practices for communication and decision-making.•Developed and executed change management plans for Workday implementations, including stakeholder analysis, change impact assessments, communication plans, and training programs.•Created and managed Workday Change Champion Network ranging from 130 -500+ champions)•Facilitated workshops and training sessions for end-users including creating training materials, managing training schedules, and evaluating training effectiveness.•Maintained up-to-date knowledge of Workday system updates and best practices, attending Workday user groups and training sessions •Fostered positive client relationships with executives, union representatives, and project team members by providing exceptional customer service, maintaining regular communication, and addressing client concerns and issues in a timely and professional manner.•Conducted system audits and reviews to ensure compliance with regulatory requirements and best practices.•Created and maintained Workday documentation, including system design documents, configuration guides, and training materials.•Participated in Workday system upgrades and releases, including testing and validating new functionality.•Provided technical assistance and support to end-users, including resolving system errors, answering questions, and providing system training and guidance.

• Created training analysis and strategy for Workday implementation of HCM, Time and Absence, Benefits, Talent, and Payroll.• Set up, created and delivered Train the Trainer Programs including but not limited to gathering of requirements, developed strategy and approach, created timeline and plan, created user participants guides, activities and instructor manuals.• Provided Workday system functionality training to SMEs and future HRIS Analyst for HCM, Time and Absence, Benefits, Talent and Payroll modules. • Consulted with business analysts to provide business process mapping for role mapping to identify areas for training. • Managed planning and development of training strategies and materials for HCM, Payroll, Benefits, Time and Absence, and Talent modules. • Developed training materials to include job aids, Instructor Led Training Materials, and Computer Based Training using Articulate.

Facilitate live virtual classes (LVC) and Webex training in ORACLE PeopleSoft helping clients accelerate their ability to leverage the functionality available in 9.1 and 9.2 modules. Create User Productivity Kit (UPK) topics for PeopleSoft modules including Organizational Development, Time and Labor, Workforce Development, Benefits, Workforce Administration, Employee Self Service, Manager Self Service, ePerformance, and Recruiting.Visit client sites to provide advanced coaching and assist with fulfilling client specific need

• Creates training analysis and strategy for Workday implementation of HCM, Financials and PSA• Manages the development of training efforts for team• Business process mapping to role mapping to identify training • Manage Learning Management System and setup for training registration• Manages team of instructional designers to ensure timely deliverables• Works closely with Change, Communication and Functional Team to ensure accuracy of training materials.• Developed detailed training plan including all training mediums, sandbox activities and guides. • Manages planning and development of training strategies and materials for HCM, Payroll, Benefits, Financials, and PSA, Opportunity Management with Salesforce Integration, Advanced Compensation, and Performance Management Modules in Workday.• Managed implementation of Walk Me, including setup, configuration, and assisting IT team with distribution to mass computers.• Developed skeleton and walk thru’s, worked closely with PS to ensure accuracy of walk thru’s and smart tips.

• Drives change for user through targeted messages, communications, education and end user feedback for all SAO projects and clients. • Develops UPK training materials and videos • Works with Business Analyst and Developers to ensure quality of content in terms of scope, accuracy, consistency, and relevance.• Develops training strategy, change management and communication strategy.• Develops impact analysis, training analysis, and stakeholder analysis for multiple projects simultaneously. • Trains over 6000 end users on PeopleSoft FSCM, ePerformance, and HCM 9.1 and 9.2• Actively participates in Analyze Phasing activities, incorporating solution outcomes into the larger Change Management Plan.• Develops communication material, including key message and training materials for end users, tier-1 support staff, and train the trainer sessions.• Instructs for end user training, and webinar sessions

• Improve training effectiveness by creating job aides, instructor manuals, and training guides resulting in a more engaging and comprehensive training program. • Ensure training material is standardized for consistency and compliant with SCROM and Section 508. • Create process flows, in partnership with functional team and SME’s, and propose and implement business process improvements to streamline cross functional processes. • Formulate storyboards and scripts for WORKDAY training modules, voice over training videos, and design end user training materials using Camtasia and Epilogue.• Developed and facilitated Train the Trainer and Intern training for WORKDAY Benefits and HCM Modules.

Improve training effectiveness by redesigning job aides, instructor manuals, and training guides resulting in a more engaging and comprehensive training program. Ensure training material is standardized for consistency and compliant with SCROM and Section 508. Create process flows, in partnership with functional team and SME’s, and propose and implement business process improvements to streamline cross functional processes. Formulate storyboards and scripts for INFOR training modules and design end user training materials using ORACLE User Productivity Kit (UPK).

Upgraded PeopleSoft from version 8.8 to 9.1 and conducted UAT, in partnership with the business, to ensure PeopleSoft modules behaved as expected and data was being accurately migrated.Trained over 6,000 users on all PeopleSoft HCM 9.1 Modules to ensure efficient module utilization.Advised Senior Management of strategic training plans to enhance technical and leadership skills.Conducted one-on-one sessions with managers and executives for leadership effectiveness coaching.Performed training knowledge transfer sessions to SME’s enabling them to guide and coach staff.

Migrated paper intensive business process to PeopleSoft 9.1 for increased operational efficiency and administered subject matter training to ensure a seamless transition. Improved functional performance across business operations by administering training covering Financials, Organizational Development, Workforce Administration, Benefits, and Compensation.Created efficiency in training and delivery effectiveness by designing and storyboarding interactive e-learning programs for Modules.

Led creation of an e-Learning Talent Development Program that included 300 hours for new employee orientation, 200 hours on culture of compliance, and 200 hours to enable adoption of new Enterprise Learning Management System.Designed Talent Development Framework to fulfill the leadership team’s training strategy and budget. Aligned talent development road map with organization’s competency gaps to enhance performance.Evaluated learning effectiveness via feedback sources to craft more effective course content.