Robert Roush Email & Phone Number

Worldwide, Oo

Bloomington, Illinois, Us

Performed as a member of the Enterprise Logging team, responsible for building, tuning, and maintaining multiple Splunk infrastructures. The scope of our work was primarily administrative, ensuring that logging requirements across the organization are met with a constantly changing landscape.• 17+ TB/day Ingestion• Linux server administrator (RHEL 8)• Wrote and utilized Puppet to manage Splunk infrastructures• Wrote and updated Splunk documentation for organizational use• Part of a team, following agile principles to effectively tackle a backlog of support efforts• Deployment/provisioning experience utilizing Git/Gitlab and Jenkins• Experience ingesting multiple log formats• Used regular expressions to accommodate new log formats/patterns• Managed accesses and permissions of >5000 users• Trained and enforced development best practices upon users• Prepared and provided Splunk education to business teams within State Farm• Enforced PII/SPI logging policies within the organization

Mumbai, Maharashtra, In

Performed on a Splunk application development team at Citi Group, designated with working on logs from NGA components in North America and Mexico. Primarily supported the NAM production support team in the creation of Splunk dashboards/reports/alerts.• Communicated deliverables from business ends to an offshore development team• Created and/or verified deliverables within time constraints• Formulated search queries, creating reports and dashboards• Extracted data via indexing, tagging, regex, and field extractions• Used regular expressions to accommodate new log formats/patterns• On-boarded business teams into Splunk environments, ensuring quick access and correct entitlements• Adhered to development best practices and internal security policies• Partnered with Splunk Admin team to troubleshoot any issues with data, data formats, or data ingestion• Prepared and provided Splunk education to business teams within Citi.

Arlington, Va, Us

Provided tactical satellite communications services via the STT and tactical SATCOM terminals. Provided operator level training to Military personnel assigned to the operation and maintenance of these systems. Responsible for insuring the proper installation and operation of all equipment associated with the deploying systems.

Arlington, Va, Us

Applied telecommunications knowledge and equipment expertise to configure, operate, troubleshoot, and maintain an Enterprise Gateway (EG) Facility. The facility consists of a DOD Defense Satellite Communications System (DSCS) that is capable of tracking commercial satellites and WGS military satellites.• Planned, installed, troubleshot, monitored and maintained continual 24/7 communications with a 99.8% reliability on all downlink and uplink operations.• Configured, operated, and maintained a wide assortment of satellite communication baseband equipment including Multiplexer Integrated Digital Cross Connect (MIDAS) and digital modems such as SLM-3650, Enhanced Bandwidth Efficient Modems (EBEM), MD-1377 Joint IP Modem (JIPM) and the LINKWAY S2 TDMA IP Modem.• Programmed 4 different satellite terminal subsystems, electrical testing tools, encryption devices, modems, and a vast majority of communication equipment.• Experience in using user interface screens. (ex. MIDAS, Promina, EBEM, and other baseband and terminal equipment) • 3 years experience in a helpdesk / IT support environment where giving detailed walk-throughs and instruction over the phone was a necessity.

Toronto, On, Ca

Performed as a Splunk administrator/developer at American Express, responsible for ingesting, monitoring, and troubleshooting log data for Big Data and IaaS OpenStack provisioning environments. • 3+ TB/day Ingestion, 4500+ Servers• Acquired certification for Splunk Administrator and Knowledge Manager• Linux server administrator (RHEL 6 & 7)• Creation of Splunk environment in both Standalone and Distributed Environments• Formulated search queries, creating reports and dashboards• Utilized best practices for getting data into Splunk• Created and updated user authentication (LDAP) and data mappings• Implemented scripted alerts and scripted forwarding• Implemented applications into Splunk in an Enterprise level organization• Extracted data via indexing, tagging, regex, and field extractions

Bachelor Of Science In Information Technology, Bsit, Emphasis On Information Management

Diploma, Satcom Operator/Maintainer With A Concentration In Tactical Terminals

Diploma