Richard Pichardo Email and Phone Number
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TL;DR: I build scalable, user-centric solutions for marketplaces. With over a decade in tech and 4+ years as a Product Manager, I’ve driven growth across healthcare, transportation, and emerging technologies.Longer Version:Imagine a world where parking spaces are transformed into retail empires, nurse scheduling is as simple as ordering pizza, and cars are sold sight unseen with the click of a button. This isn’t just a future vision—it’s the present I’ve helped shape throughout my career with innovative product solutions.My journey in product management began with a strong foundation in Economics at the University of Chicago and evolved into a career characterized by strategic decision-making and hands-on execution. I’ve worked in diverse environments, from high-growth startups to major tech companies and government institutions, always with a focus on creating and implementing scalable solutions while managing stakeholder relationships.Key Achievements: • ShiftMed: Led the product strategy and execution for a SaaS platform, increasing fulfilled healthcare shifts by 30% and expanding market reach 5x. • REEF Technology: Spearheaded the launch of the ghost retail business, growing from 0 to 130+ locations in one year and reducing operational costs by 75%. • Taximo: Created and implemented a rent-to-own vehicle platform, improving profitability and cutting churn by 75%. • Autolab: Designed and developed an online car repair booking experience, reducing acquisition costs by 80%.Skills and Approach:My industry-diverse experience is enriched by my work across four continents, particularly Latin America. I thrive in fast-paced environments where I can leverage my diverse background to solve complex problems. My approach combines data-driven decision-making with deep user empathy, allowing me to: • Lead cross-functional teams to build products that users love and businesses rely on. • Integrate user research and market analysis to enhance product performance and user satisfaction. • Define and analyze key performance metrics to guide strategic decisions and product roadmaps. • Navigate complex regulatory environments and emerging markets with ease.I’m excited about opportunities to lead transformative product initiatives in dynamic, high-growth environments. If you would like to explore potential collaborations, please feel free to reach out. I’d love to learn more about your work and how I can help.
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Product And Growth ManagerNeuron Studios Apr 2024 - PresentAI consultancy guiding clients in discovering and implementing AI use cases. We build data infrastructure and develop digital products across various industries. -
Advisor & Board MemberTitan Technology Maker Jun 2023 - PresentAdvise on product development and go-to-market strategy for Titan's patented electric motor gate and IoT software. Guide product roadmap, market positioning, and growth goals. -
Product ManagerShiftmed 2022 - 2024Mclean, Va, UsDeveloped product roadmap for facilities’ SaaS platform. Launched nurse-facility collaboration features, increasing fulfilled shifts by 30%. Directed integration of acute care vertical, expanding market reach by 5x and contributing to 20% of revenues.Improved operational efficiency by 70% and reduced costs by 90%. -
Growth Director, RetailReef Jan 2021 - Aug 2022Miami, Florida, UsLaunched 130+ ghost retail stores and logistics centers, increasing market presence by 25%.Developed strategic tools, reducing go-to-market time by 40%. Implemented a decentralized supply chain strategy, reducing costs by 75%. -
Product Manager | AutolabPolymath Ventures Jul 2019 - Jan 2021Bogotá, Cundinamarca, Co40-person startup for an automobile after-market platform connecting service shops and users.• Launched and directed the business, design and technical development of three new car service product lines for the company’s car services platform including a partnership with Oilfilter’s, Colombia’s largest quick oil chain.• Led a team of 5 in the ideation, roadmap and launch of a new product line expected to result in 10% MoM user growth. Carry out user research to understand customer needs, gaining insight into the importance of in-person trust for locals in order to prioritize features to convert car repair leads. • Drove product development and usability testing with three engineers and one designer for the MPV of the company’s online booking experience. -
Product Manager | TaximoPolymath Ventures Feb 2018 - Jun 2019Bogotá, Cundinamarca, Co80-person startup constructing a car rental and financing platform for ride-hailing drivers.• Manage new car rent-to-own product strategy, roadmap, and prioritization aimed at 700 clients. Lead and run initial ideation, validation and MVP, drafting the product requirement document and creating and implementing a new user onboarding and relationship management flow. • Investigated, synthesized and directed a plan across teams to reduce client churn by 8% through quantitative analysis and human center design work. Led the implementation of a company wide business intelligence platform reducing support requests by 20%. • Conceptualized, coordinated and implemented a descentralized payment system for 400 clients in Colombia to reduced related costs 20% and increase operational scalability. -
Co-Founder | ProductOnclick Studio Oct 2016 - Feb 2018New York, Ny, UsOnclick Studio is a web development and product company. Winner of the 2017 Seedstars Best Startup competition in the Dominican Republic.• Reduced charge back time by 28% and churn by 7% by building, optimizing and implementing software solutions for standard operational procedures related to onboarding and billing. • Managed an agile cross-functional team of 2 software developers and 1 designer to create and build one investment app and an ERP web app. Identified and wrote feature requirements from client stakeholders.• Built, documented and optimized standard operational procedures including client acquisition and customer service. Evaluate, implement and maintain software solutions such as Hubspot for our CRM.•Sourced, negotiated and close app and web development deals worth over US$100,000 up to date.•Oversaw, prepared and reconciled weekly cash journals and monthly financial reports. Ensure compliance with tax authorities and that all bills were paid. -
Specialist Advisor On Small And Medium BusinessesDirección General De Impuestos Internos (Dgii) Nov 2015 - Nov 2017Santo Domingo, Dn, DoTaxation Authority of the Dominican Republic•Conduct and synthesize public policy and economic research into process and strategy recommendations to support the DGII's General Director. Identified and documented institutions in the labor market with overlapping functions and proposed a new simplified tax regime for small business.•Perform econometric analysis to determine the level of tax evasion between 2007 and 2015 and the effect of the 2012 tax reform on national income redistribution.•Monitor and evaluate monthly key performance indicators using Microsoft SQL Server for data collection. -
Product Operations ConsultantHostwise Jun 2015 - Sep 2015Los Angeles, UsHostWise is the first tech hospitality company to provide back of the house hotel services exclusively for short-term and vacation rentals.• Identified and designed processes for the sales, customer support, cleaner acquisition and business operations teams. • Led the implementation and customization of data capturing operational systems like Zendesk, Greenhouse.io and Excel for in-house quality control. -
Marketplace Operations [2Nd Employee]Beepi Jan 2014 - Jun 2015Mountain View, Ca, UsOnline used-car marketplace once valued at $560M.• Built Beepi's supply-side user acquisition strategy and analytical framework, growing the inventory from zero to over $6 million. Directly contributed to over 70% of revenue ($4 million) by closing an average of 10 deals per week. •Led and trained a 5 person sales team, developing over 30+ points of best practices that lead to a 300% productivity increase. •Collaborated with VP of Product to define new sell-side website sign up requirements which lead to an increase in conversion by 100%.• Ideated, administered and led CRM (Salesforce) implementation and customization strategy. Integrated triggers for enhanced automation. -
New Business Executive - Remote ConsultantNational Federation Of Industrial Associations Of The Dominican Republic Jan 2013 - Dec 2013The Federation of Industrial Associations coordinates the Dominican industrial micro, small and medium enterprises. Its mission is to enhance the business environment for the members of the associations that it represents.• Coordinated and oversaw a 5 people remote team doing market research and business development for a peer-to-peer lending platform for the Dominican Republic.• Conceptualized and shaped the strategy, purpose and role of the National Network of Microfinance Institutions, an initiative of the Ministry of Industry and Commerce.
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International Business Development Representative - InternGigya Jun 2013 - Aug 2013Mountain View, Ca, UsGigya's Customer Identity Management platform helps companies build better customer relationships.• Led new business efforts identifying international clients in France and the UK. Outreach efforts averaged 200+ weekly outbound emails and 50+ cold calls.• Led outreach communications in English and French.• Prototyped and refined outbound email manual campaigns. -
Analyst - InternImpact Engine Sep 2012 - Dec 2012Chicago, Illinois, UsImpact Engine is a venture fund that invests financial and human capital in early-stage, for-profit technology businesses improving education, health, economic empowerment, and resource efficiency.• Provided product research, competitive analysis, market strategy and positioning analysis to portfolio companies. • Managed Impact Engine’s daily operations, including mentor scheduling for 400 CEOs and major business leaders. -
Analyst InternSuperintendence Of Securities Jun 2010 - Aug 2010The Superintendence of Securities of the Dominican Republic promotes, regulates and supervises the domestic Dominican stock market; promoting the formation of prices of financial instruments, such as stocks and bonds; and organizing and maintaining the Register of Market and Products.• Researched and prepared more than 10 reports on global issues and institutional projects, distributed among my 70 coworkers.• Inspected 3 Initial Public Offerings Prospectus. Presented to and participated in discussions concerning institutional policies such as potential fees and sanctions.
Richard Pichardo Skills
Richard Pichardo Education Details
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University Of ChicagoEconomics -
Eoi Business SchoolBusiness Intelligence And Big Data -
StartingblocSocial Innovation Fellow -
Saint George SchoolInternational Baccalaureate Diploma
Frequently Asked Questions about Richard Pichardo
What company does Richard Pichardo work for?
Richard Pichardo works for Neuron Studios
What is Richard Pichardo's role at the current company?
Richard Pichardo's current role is Product Manager | Builder | Accelerating Growth via User Insights & Analytics.
What is Richard Pichardo's email address?
Richard Pichardo's email address is rr****@****ail.com
What is Richard Pichardo's direct phone number?
Richard Pichardo's direct phone number is 180960*****
What schools did Richard Pichardo attend?
Richard Pichardo attended University Of Chicago, Eoi Business School, Startingbloc, Saint George School.
What skills is Richard Pichardo known for?
Richard Pichardo has skills like Entrepreneurship, Strategy, Leadership, Start Ups, Social Entrepreneurship, Public Speaking, Social Media, Nonprofits, Non Profits, Networking, Market Research, International Relations.
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