Experienced consultant with a proven track record of applying strategy to implement large-scale change management initiatives, IT transformations, reorganizations, creating detailed road-maps, and finding process improvements. Considered a customer service trailblazer with excellent interpersonal and facilitation skills that drive collaboration among diverse audiences to deliver solutions. Ability to communicate complex ideas, conduct metrics reports, and project management acumen leading to success. Adept at leveraging a variety of technology and data to support initiatives, measure effectiveness, and accomplish goals.