Rick Russell

Rick Russell Email and Phone Number

President and General Manager @ Healthy Habitat 360
Granger, WA, US
Rick Russell's Location
Granger, Washington, United States, United States
Rick Russell's Contact Details

Rick Russell personal email

n/a

Rick Russell phone numbers

About Rick Russell

I am a results-driven executive with over 20 years of experience in client services, vendor management, and operational leadership. I have a proven track record of driving significant revenue growth, including a 500% increase at Tumbleweed Property Management, and launching high-impact initiatives like a $1M first-year retail rollout at Healthy Habitat 360. I am skilled in leading digital transformation efforts, optimizing processes for cost savings, and fostering high-performing teams. My career highlights include strategic vendor negotiations saving over $2M, expanding global markets, and achieving substantial operational efficiencies. I am also deeply committed to community service and have served in leadership roles such as School Board Director and Veterans Affinity Group Chair.

Rick Russell's Current Company Details
Healthy Habitat 360

Healthy Habitat 360

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President and General Manager
Granger, WA, US
Rick Russell Work Experience Details
  • Healthy Habitat 360
    President And General Manager
    Healthy Habitat 360
    Granger, Wa, Us
  • Granger School District
    Board Member / Vice Chairman
    Granger School District Nov 2021 - Present
    • Set strategic goals, policies, and budgets for the Granger School District to enhance educational outcomes.• Hiring, evaluation, and decision-making processes to ensure effective school operations.• Represent the local community's interests and vision for public education.
  • Healthy Habitat 360
    President / General Manager
    Healthy Habitat 360 Jun 2023 - Nov 2024
    • Led the successful launch of a health & wellness franchise, projected to generate $1M in first-year revenue.• Developed a high-performing sales team and planned expansion for 25 additional locations over five years.• Enhanced sales performance through targeted product training programs.
  • H.C.D. Solutions
    President / General Manager
    H.C.D. Solutions May 2020 - Jun 2023
    • Achieved a 500% year-over-year revenue increase, growing annual revenue to $3.5M.• Expanded franchise territory by building a pipeline of franchise owners and providing tailored development programs.
  • Coinstar
    Sr. Director, Global Vendor Management
    Coinstar Sep 2017 - May 2020
    Bellevue, Washington, Us
    • Led a global support program overhaul, enhancing customer satisfaction and efficiency.• Negotiated and managed $30M+ in vendor contracts, resulting in $2M savings through outsourcing.• Spearheaded Coinstar's expansion into the Japanese market, driving international business development.
  • Outerwall
    Director Of Programs, Planning And Analytics
    Outerwall Apr 2014 - Aug 2017
    Us
    • Led cross-functional projects to reduce customer support costs by $10MM over 3 years through outsourcing, infrastructure modernization, and process improvement.• Successfully launched programs like Redbox Instant and ecoATM to drive business growth and customer engagement.• Provided executive business support for Redbox and ecoATM, ensuring strategic alignment and operational efficiency.
  • Outerwall
    Director, Customer Service
    Outerwall Oct 2007 - Apr 2014
    Us
    • Managed 5 lines of business/ 5 channels, 24/7 support • Achieved $2.5MM cost savings through strategic insourcing & BPO management expertise.• Maintained highest employee satisfaction ratings across the company for 5 out of 7 years.
  • Housevalues Llc
    Sr. Sales Manager
    Housevalues Llc Apr 2006 - Sep 2007
    • Implemented strategic sales plan resulting in a 150% increase in sales through sales practices and training• Developed sales training & leadership coaching series to enhance team performance• Managed recruiting, objectives setting, coaching, and performance development of sales representatives
  • Clientlogic
    Director Of Operations
    Clientlogic Nov 2001 - Apr 2006
    Nashville, Tennessee, Us
    • Managed various verticals including retail, telecommunications, banking, and healthcare to deliver operational excellence on KPI's for clients.• Developed passionate teams empowered to efficiently resolve customer issues, leading to improved client satisfaction and winning additional business worth ~$10MM annually.• Led and executed offshoring for fortune 100 companies, saving them ~$100MM over 5 years.
  • Us Army Reserves
    Chemical, Biological, Radiological, And Nuclear (Cbrn) Specialist (74D)
    Us Army Reserves Apr 1999 - Oct 2004
    • Established CBRN defense measures and provided training on equipment and operations.• Trained military and civilian personnel on CBRN response operations.• Operated and maintained CBRN detection and decontamination equipment.
  • Us Army Reserves
    Automated Logistical Specialist (92A)
    Us Army Reserves Oct 1996 - Apr 1999
    The automated logistical specialist is primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts.Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reportsReview and verify quantities received against bills of contracts, purchase requests and shipping documentsUnload, unpack, count, segregate, palletize and store incoming supplies and equipmentConstruct bins, shelving and other storage aidsSimplify and standardize the collection and use of maintenance dataRaise the quality and accuracy of performance, cost and parts data through improved maintenance management

Rick Russell Skills

Leadership Negotiation Process Improvement Strategic Planning Operations Management Outsourcing Vendor Management Management Contract Negotiation Cross Functional Team Leadership Six Sigma Call Center Team Building Customer Satisfaction Sales Team Leadership Performance Management Change Management Team Management Direct Sales Customer Service Call Centers Bpo Customer Retention Employee Engagement Customer Experience Sales Operations Account Management P&l Management New Business Development Retail Forecasting Business Analysis Start Ups Product Management Income Statement Training Inventory Management Strategy Business Development Recruiting Program Management Operational Excellence Workforce Management Crm Business Strategy Hiring Contact Centers Telecommunications Executive Management

Rick Russell Education Details

  • Ashworth College
    Ashworth College
    General
  • Y.V.C.C.
    Y.V.C.C.

Frequently Asked Questions about Rick Russell

What company does Rick Russell work for?

Rick Russell works for Healthy Habitat 360

What is Rick Russell's role at the current company?

Rick Russell's current role is President and General Manager.

What is Rick Russell's email address?

Rick Russell's email address is ri****@****tar.com

What is Rick Russell's direct phone number?

Rick Russell's direct phone number is +142594*****

What schools did Rick Russell attend?

Rick Russell attended Ashworth College, Y.v.c.c..

What are some of Rick Russell's interests?

Rick Russell has interest in Economic Empowerment, Politics, Environment, Education, Disaster And Humanitarian Relief, Human Rights.

What skills is Rick Russell known for?

Rick Russell has skills like Leadership, Negotiation, Process Improvement, Strategic Planning, Operations Management, Outsourcing, Vendor Management, Management, Contract Negotiation, Cross Functional Team Leadership, Six Sigma, Call Center.

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