Ryan V. Email & Phone Number

Alpharetta, Georgia

Manage and administer performance, scalability, reliability, and resiliency testing, verification, and analysis initiatives across multiple diverse technology stacks in a SaaS/PaaS cloud environment.

Roswell, Ga

Performance Tuning and OptimizationPerformance MonitoringCapacity PlanningRoot Cause AnalysisPerformance Script DevelopmentPerformance Verification and Analysis

Performance Load Test and Functional Automation SME for the SunTrust Enterprise Interactive Voice Response platform. Conduct end to end performance and functional verification of SunTrust IVR platform which is a highly distributed, SOA interfacing architecture utilizing VoIP technology.Utilize Empirix Hammer Testing solution to develop scripts, conduct and monitor tests, and generate reports for the SunTrust IVR solution.Conduct Web interface scripting and Performance… Show more Performance Load Test and Functional Automation SME for the SunTrust Enterprise Interactive Voice Response platform. Conduct end to end performance and functional verification of SunTrust IVR platform which is a highly distributed, SOA interfacing architecture utilizing VoIP technology.Utilize Empirix Hammer Testing solution to develop scripts, conduct and monitor tests, and generate reports for the SunTrust IVR solution.Conduct Web interface scripting and Performance testing utilizing HP Load Runner testing solution.Write Performance Load test plans and strategy documents.Coordinate Training efforts and manage vendor relationships (Empirix)Disseminate relevant information to management and project team. Show less

QA SME for both the Siebel Call Center application and IVR platform. Conduct functional, end to end, regression, and load testing of Siebel CRM application and IVR platform, utilizing automated testing tools from the Compuware and Empirix (Hammer) suite of tools. Write testcases, automated test scripts, load test summary reports, and test plans. Work with third party software vendors for testing efforts.Spearhead and coordinate the entire testing effort which involves… Show more QA SME for both the Siebel Call Center application and IVR platform. Conduct functional, end to end, regression, and load testing of Siebel CRM application and IVR platform, utilizing automated testing tools from the Compuware and Empirix (Hammer) suite of tools. Write testcases, automated test scripts, load test summary reports, and test plans. Work with third party software vendors for testing efforts.Spearhead and coordinate the entire testing effort which involves Integration testing, System/Functional testing, Regression testing, Load/Stress testing, and User Acceptance testing.Implement process improvement initiatives to facilitate efficient testing and application roll out. Show less

QA SME for Commandfleet/CSIS software application.Performed the overall quality, functional, load and regression testing for CAI suite of Applications (Commandseries, Commandfleet/Commandseries Integrated Server, etc).Interacted with customers face to face or via conference call, communicating relevant information.Installed release service packs (cuts) into the testing environment for testing purposes.Managed the changes to testing environment.Installed… Show more QA SME for Commandfleet/CSIS software application.Performed the overall quality, functional, load and regression testing for CAI suite of Applications (Commandseries, Commandfleet/Commandseries Integrated Server, etc).Interacted with customers face to face or via conference call, communicating relevant information.Installed release service packs (cuts) into the testing environment for testing purposes.Managed the changes to testing environment.Installed Application components into the testing environment for testing purposes.Created databases for installs and exported required data to the newly created tables.Analyzed technical and functional specifications for thorough test cases.Traveled to customer sight(s) to train, aid in beta testing of software, and perform software installations. Wrote test scripts for automated testing utilizing the Compuware suite of products.. Show less

Participated in requirement walkthroughs with Business Analysts, Application Architects, Developers, and customer; ensuring system requirements are clearly written and testable. Analyzed both User and System requirements.Created and executed test cases for system, regression, end-to-end, Joint Integration, and I.T. verification testing.Provided documentation to the customer concerning risks and impact to the production environment for outstanding severity 1 and 2… Show more Participated in requirement walkthroughs with Business Analysts, Application Architects, Developers, and customer; ensuring system requirements are clearly written and testable. Analyzed both User and System requirements.Created and executed test cases for system, regression, end-to-end, Joint Integration, and I.T. verification testing.Provided documentation to the customer concerning risks and impact to the production environment for outstanding severity 1 and 2 defects.Participated in formal Peer Reviews to ensure quality testing of features and enhancements.Participated in on call support within testing phase of the release.Wrote SQL and DB2 queries to identify specific testing data.Provided on call support throughout testing phase of release.Participated in User Acceptance testing and meetings. Met with the customer to obtain approval on system validations and performance.Effectively managed defects until resolution. Show less

B.S., Mis

Activities and Societies: Omega Psi Phi Fraternity Inc.

Education record