SUMMARY: Innovative and dynamic Senior-Level Director of Healthcare Operations with more than 20 years’ experience contributing to stellar reputations of renowned medical organizations* and delivering exceptional customer service in progressive leadership roles. Highly-developed analytical skills and proven ability to identify problems and implement effective solutions while remaining efficient. Driven to communicate well and establish strong rapport in the field of healthcare, working effectively with diverse groups of people. Empathetic and intuitive in executive interactions and adept at building trust and strong customer relationsBorn, educated and worked in London Richard moved to Florida in 1988 and became a US Citizen ten years later. Richard worked in Europe, Middle East, USA and Pacific Rim, returning to run the family business as managing director. He is a specialist in strategic and tactical planning and implementation of sustainable world-class programs with a special interest in Adult Congenital Heart Disease and cardiac program development. Proven results oriented C-Level/senior business executive in healthcare operations for over 20 years*Including Tenet Healthcare, Pediatrix Medical Group, Mednax, Miami (Nicklaus) Children’s Hospital, Joe DiMaggio and Nemours offering strategic advice and operational planning and adding value with revenue cycle management solutions to reduce denials and days in AR with the expert team at Health Business Solutions.In 2020, joined Advancements TV as a Producer of educational content focused on cutting edge changes in industry practices bringing my past experience in healthcare and service industries to a national and international platform.