Played a key role in an agile delivery team focused on eliciting requirements, writing, and refining user stories, and working with the technology team to meet deliverables. Primary point of contact for stakeholdersFacilitated requirement-gathering sessions with stakeholders and collaborated with the project manager and technical lead to gather requirements and evaluate viability.Created Functional Requirement Specification documents – that include UML Use case diagrams, scenarios, activity diagrams, and data mapping.Created User Journey maps for Bill Payment features.Gathered API information for different use cases/flows needed for scheduling one-time/recurring payments, and retrieving payment history.Analyzed and translated business requirements into system specifications utilizing UML and Agile/SCRUM methodology.Created user stories in JIRA, adding detailed acceptance criteria using Gherkin format for BDD.Created and managed project documentation, such as project plans, and business requirements, and provided progress updates.Participated in Test Planning and helped in identifying test scenarios for end-to-end integration testing.

Collaborate with business stakeholders to gather and analyze the business requirements for QVC’s shopping experience. Led the documentation and mapping of end-to-end business processes within QVC’s shopping experience, Manage Easy Pay Orders, Manage Auto Delivery along with identifying bottlenecks, redundancies, and areas for optimization.Created user stories following INVEST criteria and effectively prioritized the backlog in JIRA by closely working with product owners.Ensured that the user stories met the definition of ready(DoR) by following a checklist of DoR.Collaborated with UI designer and helped create UI mockups for the Easy pay order and Auto delivery features.Conducting user story refinement sessions with development and test teams to ensure the readiness of the functional user stories, ensuring all API-related information is captured in the stories as needed.Complete business validation by running the API via Postman and SQL queries and validating data from various sources in the Data Warehouse. Participate in Agile ceremonies like daily standups, sprint planning, backlog refinements, sprint retrospectives, etc. Proactive identifying dependencies and tagging the user stories appropriately.Status/Metrics reporting to client stakeholders utilizing JIRA dashboards.Conducted and facilitated the backlog refinement sessions.

Responsible for gathering business requirements, analyzing requirements, and creating functional requirements documents (FRDs) for the Account Summary/Dashboard feature.Translated the business requirements/product feature requirements into smaller functional stories, adding detailed acceptance criteria into Gherkin format.Collaborated with UI designer and helped create UI mockups for the personal banking transfer funds features and Account Summary landing page etc.Performed data mapping for the APIs based on the business requirements to ensure APIs serve the data needed for Funds Transfer and for data shown on the Account Summary page.Maintained requirement traceability matrix.Collaborate closely with developers and testers to clarify the requirements and add more details as needed.Performed user acceptance testing and signed off on the functional requirements.Contribute to presentation preparations.Status reporting and tracking, drafting reports for stakeholders.Review, map, interpret documents, and summarize reports.