Ricardo Sanz Email & Phone Number

Madrid Area, Spain

Responsible for Planning, Driving and Reporting of R&D Project activities in Ericsson's User Data Management (UDM) including CVE Program (Responsible for Performance and Characteristics testing of UDM products).Also responsible for the UDC1 Program (responsible for planning, tracking and deliveries of UDC product: 4G products in UDM portfolio). Driver of PLM Mimer introduction in CCSM with teams in Canada, Spain and Sweden replacing tools for Configuration management and Release Handling within UDM team.Driver of ENTG (ETK) Transformation Program. IT Program converting infrastructure for suppliers working with Ericsson.

Responsible for Planning, Driving and Reporting of R&D Projects activities in Business Support Services (CRM - Revenue Manager), User Data Management (UDM) and Web Communication Gateway (WCG).

Responsible for Planning, Control and Tracking of Customer Projects for Ericsson in North America Region. Verizon as the main customer. Coordination of New Product Introduction, Demos and Trials for respective customer.

Responsible for Planning, Execution and Tracking of the Core Network I&V Projects. e2e testing of the Ericsson Core Network products for GSM and WCDMA and CDMA with a team of 60 resources with deliveries from 10 different Organizations across Ericsson and 3rd party companies.

Responsible for Planning, Control and Coordination of the activities of the First Line Support Office (Ericsson Local Support Office) with a team of 70 people.

In charge of the Technical Operations Department: Maintenance and Support, Installation, Training and Technical Assistance Center (2nd line support) for Voice and Data Ericsson Enterprise, NET and Octel Products.

Counseling in telecommunications and coordination of programs to optimize the telecommunications resources, reduce costs and increase company efficiency.

Responsible for Planning, Control and Tracking of the Technical areas of the company, including Testing, Installation and Support of the AT&T products (PBX, Fiber optics, etc) with a team of 60 people, supporting 80 customers.

Bachelor Degree, Electronic Engineering, Cum Laude

Project Management Professional Certificate