Consulting on AI implementation to give humans superpowers to deliver a superior customer experience at scale. Leveraging an accomplished career in technology services to enable frictionless communication between brands and their customers.Working with innovators in customer experience that want to engage directly with their consumers, meeting them through the messaging channels they communicate on: SMS, Apple Business Chat, Google RCS Rich Business Messaging (Android Messages), Facebook Messenger, voice assistants (Alexa, Google Home), and WhatsApp.Supporting superior alliances among global partners including IBM, Tech Mahindra, TTEC, Infosys, EPAM, Celonis, Medallia, Afiniti, and more.Specialties: Corporate Strategies, Marketing, Enablement, Solution Architecture Creating and executing on solution lead go to market strategic plansPartnership developmentPlanning and designRisk managementStaff Development and trainingManaging complexity in enterprise sales environments
Listed skills include Ip, Mobile Technology, Program Management, Lte, and 45 others.