Rhonda Savage Mba, Cfe Email & Phone Number

Kansas City, Mo, Us

Lenexa Ks

City Wide is the largest management company in the building maintenance industry, facilitating janitorial and more than 20 additional maintenance services for every client. But we do more than just manage maintenance services for commercial facilities – we pride ourselves on being a partner that helps you save time and solve problems! My role is to aid the franchisees around the US in growing their business through various methods

Kansas City, Missouri Area

Provided leadership, management and communicated the vision necessary to ensure that the company has the right operational controls, administrative and reporting procedures, people, and systems in place to grow the organization and ensure financial strength and operating efficiency. Designed and implemented long term business strategies, plans and procedures. Created policies that promoted company culture and vision. Manage relationships with independent contractors and vendors.

Kansas City, Mo

o Achieved promotions through exceptional performance in franchise and company operations.o Assembled and led a cohesive team of managers, focusing on the seamless integration of new franchise offices and the transfer of existing ones to new owners.o Developed operational processes and action plans to ensure readiness for new offices and owners.o Established weekly touchpoints to keep field leadership informed on the status of ongoing deals.o Built strong collaborative relationships with field, Acquisitions & Development, and other teams to enhance integration.o Oversaw performance metrics of new offices and adjusted resources to optimize outcomes.o Conducted evaluations to implement process improvements for franchisee and leadership experiences.o Partnered with IT to launch "Franchisee Forum," an interactive platform for franchisee communication

o Developed and led 7 high-performing franchise consultants and multi-unit franchisees, enhancing their operational efficiency and strategic decision-making. o Cultivated franchise trust and drove growth across a region of 349 offices spanning three states, fostering a collaborative and results-driven cultureo Achieved top 5% national rankings in sales growth and profitability by implementing strategic initiatives focused on revenue generation, team development, and process optimizationo Managed operations generating over $100 million in net revenue, driving sustained growth through effective leadership and strategic execution.o Aligned team efforts to provide franchisees with strategic support, enhancing brand consistency while encouraging creative solutions that strengthened adherence to company mission, values, and vision. o Change leadership with the implementation of a new software system, guiding franchisees through a major transition to digital processes as part of a company-wide FDD compliance overhaul.

Kansas City, Missouri Area

o Achieved 7% territory growth and a 9.5% revenue increase, setting top regional performance figures.o Built and maintained effective working relationships with franchise owners.o Coached franchisees on setup, hiring, training, and new program implementation.o Established the Subject Matter Expert program in the district.o Exceeded company goals while driving strong franchise growth.

Modesto, California Area

o Management of operations for 15 offices in the greater Modesto, CA area.o Oversaw hiring, training, and evaluation of 15 office leaders and 250+ tax professionals.o Managed operational execution, customer relationship initiatives, and strategies to enhance corporate reputation and drive business growth.

Warrensburg, Mo

o Instruct MBA students in Human Resources and Corporate Culture development.o Employ diverse technologies and instructional methods to keep courses dynamic and engaging.o Provide one-on-one support to enhance students' understanding and application of concepts in corporate settings.o Incorporate real-world experience into classroom discussions to bridge theory and practice.o Facilitate talent development through exercises, readings, and interactive discussions.

o Oversaw all aspects of store operations, including hiring and training staff, implementing inventory control measures, and analyzing performance reports to enhance productivity and profitability.o Led a team of 52 associates, including three assistant managers, fostering a customer-focused selling culture that achieved sales and profit goals.o Achieved revenue and customer satisfaction levels that placed the store among the top 30 nationwide in rankings.

Master Of Business Administration (Mba), Ethical Stragetic Leadership, 4.0

Bachelor Of Arts;, Economics; Business Administration