Richard Savino Email & Phone Number

Denver, Colorado, United States

Successfully lead entire site team while conducting the day-to-day operations of a multimillion dollar, multifamily luxury apartment home community in a highly competitive submarket. Ensure smooth operation of community while maintaining consistent Google score of 4.6 and achieve "900 Club" rating in Reputation.com and recent ORA. Experience in resident relations with all types of personalities, thus providing resident and team guidance while remaining calm and using good judgment to proactively find solutions that showcase multiple benefits. Maintain consistent occupancy goal of 95% to keep inline with budget. Inspire associates to go above and beyond thus providing recognition of team accomplishments achieving multiple "Go Beyond" awards within Cortland. Maintain open-door policy while setting goals and ensuring all company protocols are followed and expectations are exceeded for supervisors, prospects and residents. Showcase expert business acumen through extensive experience of various reports such as variance and financial asset report, accounting reclass and accruals, daily activities, invoice approvals and account month-ending reporting. Ensure community is running efficiently while focussing on occupancy, sales goals, saving money and budget ideals. Creating multiple, successful large-scale resident events and expertly hosting investor and corporate tours providing a positive and memorable experience. Assisting colleagues and sister communities when needed.

Greater Denver Area

Successfully navigated through 650+ warranty item ticket submissions by managing various Development and Construction personnel and projects. Supervised and provided leadership, support and direction to the staff. Mentored, modeled and coached employees. Resolved associate-related issues and supported team cohesiveness with positive and open communication.Identified training needs, ensured new hires received appropriate mentoring, development and onboarding. Assisted in recruitment and hiring of staff. Created weekly sales agendas for live calls with various senior-level corporate staff. Oversaw the physical condition and appearance of asset and strived to enhance the value of the property by maintaining a hazard-free environment, while considering the best interests of the community. Completed weekly invoice approvals and monthly variance reports. Developed, implemented and maintained a comprehensive marketing plan for the property. Prepared reports identifying competition rental rates, concessions, promotions and property changes. Ensured resident service satisfaction targets are met and designed and implemented resident retention programs. Resolved resident complaints and directed appropriate complaints to the Regional Manager. Ensured insurance and contract requirements were met for all vendors.

Denver, Colorado

Assisted the Community Manager in the successful site management of the lease up asset. Provided necessary leadership, guidance and motivation to ensure a positive working environment and quality living experience. Administered day-to-day leasing office operations. Oversaw all computer input of the apartment community. Recommend marketing and leasing strategies to meet and exceed all sales goals. Reviewed and approved move-out statements, lease renewals, applications, demands including legal and formal notices.

Corporate Office, Denver Co

Conducted internal audits of communities and reviewed corporate functions, including financial audits, compliance audits, acquisition reviews, construction process review and other projects as assigned by the Director of Internal Audit. Performed reviews of communities to ensure compliance with company policies and ensure community was functioning as management intended. Completed audit working papers, and issued summary memos to senior management. Coordinated annual property inspections with community staff, asset managers, upper regional management and bank representatives. Gained top understanding of ACM and CM duties/roles according to company SOPs.

Greater Denver Area

Generated community traffic through multiple outreach marketing and B2C efforts identifying target cliental for three, 5-star lease up communities: Studio LoHi, Hartley Flats, Skyhouse Denver. Balanced lead management with cross promotional efforts between communities. Assisted CM and ACM with pricing calls regarding lease up prospectives and future objectives. Promoted quality living experience for all residents. Kept focus on building community success through solid closing ability and resident retention efforts throughout lease up and beyond.

Aurora, Colorado

Sunrise, Fl

Provide guidance and management to maintain the brand identity and message, ensuring that all communication, promotion and marketing activities are consistent with the network vision, position and strategy. Plan all on-air promotion through use of Wide Orbit traffic systems. Indirectly lead and directly mentor creative and marketing team to ensure adoption and correct use of a consistent, unified brand message. Collaborate with Marketing Director and sales team to plan promotional strategy. Manage department production budget. Conceptualize, write and edit on-air promotional spots and sales marketing materials designed to significantly reduce churn rate. Work with Research, Sales, Corporate Marketing, Production, affiliates and team partners to develop customer insights and improve cross-functional promotional tactics. Delivered Results:Assumed responsibilities of Marketing Manager (as of Jan 2011). Managed team of promotion producers and designers to achieve multiple Emmy Awards and elevate ratings for live telecasts, significantly reducing customer churn. Strengthened brands by enforcing network standards for image usage in television, web, social media and long-form pieces; clearly communicated all standards to sales personnel, affiliates, marketing and team partners. Produced creative to elevate ratings for side-by-side Heat & Magic telecasts with ESPN and TNT networks. Achieved multiple Emmy Awards for on-air promotions for Florida Gator Football and ACC Baseball. Edited / produced long-form pieces for Ad Sales and multiple team partners: Miami Heat, Orlando Magic, Tampa Bay Lightning, Tampa Bay Rays, and Miami Marlins.

Denver, Co

Create, implement and manage on-air strategy to distinctly position KWGN and increase awareness and competitiveness for the brand through all promotional channels. Plan all on-air promotion through use of BMS traffic systems. Manage high performing team of producers and designers; interview, train, and evaluate creative staff. Organize and supervise promotional shoots with on-air talent. Manage all promo inventory and supervise advertising budget with Director. Collaborate with News, Research and Sales departments to gain insight for customer focus. Produce radio / cable creative and coordinate all schedules. Delivered Results:Managed creative/promotion team to achieve multiple Emmy and Telly awards, produced by self and team. Collaborated with creative team to maintain the morning newscast’s #1 rating position for 4 consecutive years through impact-full topical development and image promotion. Assisted 3 successful logo launches and station re-brands. Ensured initiatives, achieved department and station goals by successfully creating and proactively managing all on-air creative.

Hollywood, Fl

Miami, Fl