Rob Brown

Rob Brown Email and Phone Number

Chief Experience Officer @ Santander
California, United States
Rob Brown's Location
San Francisco Bay Area, United States, United States
Rob Brown's Contact Details
About Rob Brown

Marketing and Design executive with a 28-year track record of building world class teams, driving large scale digital transformation, developing the world's number one banking app, fostering innovation and forging relationships with noteworthy Fortune 500 companies. Strong strategic relationships, negotiating capabilities, prominent connections, exceptional presentation skills, and the ability to imaginatively redefine existing businesses. Prior to leading Google Cloud's Americas' business with Financial Institutions in Retail Banking, Capital Markets, Payments, Insurance and Wealth Management, Rob was Global CMO of the Spanish bank BBVA, where he was responsible for Marketing, Digital Sales, Design and Responsible Business, working out of its Madrid headquarters. Credited with building BBVA’s design functionality and strategy, and with assembling a team of 250 highly skilled designers touching every product and service in 11 countries, he and his team won Foresters’ European Mobile Banking Benchmark title three years in a row for their transformation of BBVA’s mobile app, receiving the highest overall score ever given. Rob was also responsible for the largest brand change in BBVA’s 160-year history, from conception of the new brand to its design to its ultimate implementation in 11 countries, thousands of branches and hundreds of corporate buildings, along with the coordination of hundreds of thousands of physical and digital components. Prior to BBVA, Rob held the position of Global Head of Design for Barclays Bank in London, where he established and developed its award-winning design team.

Rob Brown's Current Company Details
Santander

Santander

View
Chief Experience Officer
California, United States
Website:
santander.com
Employees:
138838
Rob Brown Work Experience Details
  • Santander
    Chief Experience Officer
    Santander
    California, United States
  • Oxygen
    Chief Marketing Officer
    Oxygen Oct 2023 - Present
    Princeton, Nj, Us
    Built and led a high-performing marketing team at Oxygen Bank, a recently acquired FinTech. Responsibilities included leading marketing strategy, driving digital transformation of the business (post acquisition), customer acquisition, brand development, PR and communications, and our investor and board relations. Executed omnichannel campaigns reducing customer acquisitions costs by 70%, optimized user engagement and enhanced brand-positioning. Collaborated cross-functionally with product and engineering teams to align marketing efforts with business goals, boosting customer growth and retention.
  • Design Leaders Community
    Founding Member
    Design Leaders Community Oct 2023 - Present
    Liverpool, Gb
    Design Leaders Community is uniting diverse and passionate individuals to create an exceptional peer-to-peer design and innovation leadership community, catered for top-level leaders. Through open communication, shared knowledge, and collective problem-solving, we’re driving excellence in innovation and design, with the aim of shaping industries, transforming societies and creating a better future for all.
  • Switch2Zero
    Advisor/Investor
    Switch2Zero Oct 2021 - Present
    London , Gb
    Early investor and advisor in UK-based sustainability-focused tech start-up, building solutions to help businesses and individuals make a positive impact on their journey to net zero.
  • Google
    Director, Financial Services Solutions, Americas
    Google Jun 2022 - Jan 2023
    Mountain View, Ca, Us
    Executive responsible for FSI solutions across the Americas region. Partnering with our FSI Customers in Banking, Payments and Insurance to solve their largest strategic challenges with Google technology. Regularly act as a spokesperson for Google Cloud.
  • Google
    Director, Fsi Customer Experience And Design, Google Cloud
    Google Oct 2020 - Nov 2022
    Mountain View, Ca, Us
  • Bbva
    Global Cmo - Head Of Marketing, Design And Responsible Business
    Bbva Sep 2016 - Oct 2020
    Bilbao, Vizcaya, Es
    Oversaw BBVA's marketing and design efforts, including the brand platform, the digital sales strategy, funnel optimization, sponsorship, media and the Marketing Community of Practice. Eleven direct-report CMO’s in eleven countries across Europe, Latin America and the U.S., with 1,000 indirect reports. Built and led the Global Design team, an international group of 200+ highly skilled designers in Visual Design, User Experience, Service and Research Design, Design Transformation, and Design Community of Practice responsible for the research, design and continuity of all of BBVA’s digital products and services. Hired and built BBVA's first Behavioral Economics team working closely with customers to understand why they make the decisions and choices they do, where their biggest pain-points are and how we can communicate more effectively and ultimately develop better products and solutions for them. Responsible Business joint ownership between the team I led and BBVA's Communications Team: TCR (Transparency, Clarity and Responsibility), Reputation, Sustainability and Social Entrepreneurship.
  • Barclays
    Managing Director, Head Of Design, Global Design And Digital Office
    Barclays 2012 - Aug 2016
    London, Gb
    Responsible for Barclays global design team, a group of creative thinkers and designers leveraging disruptive technologies and a strong collaboration with the start-up ecosystem to deliver game-changing customer and client experiences across all of Barclays businesses. Personally responsible for driving design thinking and methodologies across the group, transforming the way we work. Design Director and executive mentor for Barclays Global Innovation Accelerator, RISE - the start-up accelerator network currently operating in London, Manchester, New York and Cape Town. Personally built the team and launched Barclays first global design language project--bringing a unique but consistent look and feel across all of Barclays digital businesses.
  • Wilson Rms
    Director Of Development And Strategy
    Wilson Rms Mar 2011 - Mar 2012
    Lead all business-development efforts for marketing and creative firm. Develop strategic work for clients across multiple industry segments, including financial-services, energy and education. Work directly with C-level talent at partners such as Barclays, Energy Plus/Independence Energy, Epic Research, and PayPal/eBay. • Conceptualized and directed all client corporate video work on behalf of Wilson in addition to new business-development efforts. Clients include: The Results Companies, Market Edge and Barclays Community.
  • Barclaycard Us
    Head Of Creative, U.S. Cards
    Barclaycard Us 2006 - 2010
    London, Gb
    Selected to build and lead Barclaycard’s first-ever in-house creative team with an initial focus on building partnership business; later expanded the team to include international pitches, marketing initiatives, and both internal and external communications. Largely recognized in the financial industry (partnership business) as an unbeatable team in creative execution. • Tasked with building creative strategy, forming team, creating materials, and injecting pace to deliver commitment from partners across three major segments (T&E, retail, and financial-institutions).• Built and led an in-house creative team of multimedia designers in the development of industry-leading partnership pitch materials for Barclaycard’s affinity credit-card business, a key differentiator in the highly competitive financial-services industry. • Developed industry-leading pitch materials utilizing print, packaging, video and interactive mediums. • Reported directly to Barclays CMO.
  • Barclaycard Us
    Director Of Business Development
    Barclaycard Us 2000 - 2006
    London, Gb
    • Developed and implemented strategy and tactics to secure new, long-term strategic partnerships for cobrand bank-card business. • Provided leadership to deliver new T&E partnerships that met overall company imperatives and senior-management support. • Developed business-winning sales and marketing strategies, gained senior-management and business consensus, and negotiated complex business transactions. • Responsible for strategic partnerships with most of Juniper Bank’s earliest best-in-class companies, including: Best Western, Mazda, Midwest Airlines and Orbitz.
  • First Usa Bank (Now Chase Card Services)
    Director, Internet Marketing
    First Usa Bank (Now Chase Card Services) 1998 - 1999
    • Developed best-in-class digital and interactive creative during the dot-com boom for all of First USA’s digital partners, including: Amazon, CBS Sportsline, eBay, Go.com and Yahoo.• Responsible for presenting First USA’s Internet and digital capabilities to all partnership prospects (presentations included Yale University, Marriott, and Priority Club).
  • First Usa Bank (Now Chase Card Services)
    Director, Event Marketing
    First Usa Bank (Now Chase Card Services) 1995 - 1998
    • Created and executed cutting-edge in-store and event-marketing displays within the retail and travel segments for brands such as Southwest Airlines, Honda Motorcycles and Holiday Inn.

Rob Brown Skills

Direct Marketing Integrated Marketing Marketing Strategy Strategic Partnerships Relationship Marketing Digital Marketing Management Online Marketing Direct Mail Marketing Strategy Video Production Leadership Creative Strategy Financial Services Advertising Business Strategy Start Ups Creative Direction Design Thinking Product Design

Rob Brown Education Details

  • University Of Tennessee, Knoxville
    University Of Tennessee, Knoxville
    Economics And Marketing

Frequently Asked Questions about Rob Brown

What company does Rob Brown work for?

Rob Brown works for Santander

What is Rob Brown's role at the current company?

Rob Brown's current role is Chief Experience Officer.

What is Rob Brown's email address?

Rob Brown's email address is rs****@****dus.com

What is Rob Brown's direct phone number?

Rob Brown's direct phone number is +44 (0) 1793 656363 (swi*****

What schools did Rob Brown attend?

Rob Brown attended University Of Tennessee, Knoxville.

What are some of Rob Brown's interests?

Rob Brown has interest in Masters Racer, In 2008.

What skills is Rob Brown known for?

Rob Brown has skills like Direct Marketing, Integrated Marketing, Marketing, Strategy, Strategic Partnerships, Relationship Marketing, Digital Marketing, Management, Online Marketing, Direct Mail, Marketing Strategy, Video Production.

Who are Rob Brown's colleagues?

Rob Brown's colleagues are Irene Aguilera Barutell, Andres Mendez, Luna Hernández Quiroga, Luis Miguel Bernal Campos, Jean-Loup Mallard, Victor Conde, Eduardo Cruz.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.