Robert Schmidt Email & Phone Number

New Jersey, United States

Annandale, Nj

• Remote support for 12 clients consisting of 800 workstations and 58 servers utilizing LogMeIn.• Maintain 4 physical ESX servers and another 20 VM virtual file servers running Windows 2012\2016 Server hosted with VMware ESXi 6.7.• Maintain web based Microsoft RDP environment with 15 hosts providing desktops for 360 users.• Manage remote access solutions and VDI utilizing VMView Horizon.• Spearheaded proactively setting up email alerts for monitoring server and database health utilizing SCOM, SQL tools, and scripting.• Manage backup solutions and disaster recovery with Veeam and cloud storage with iLand.• Manage Active Directory User and Workstation OU’s, develop and deploy AD Group Policies.• Managed and resolved technical support requests to 3rd party vendors.• Provide Escalated 3rd Level User Support for the Help Desk regarding User and Desktop issues.

Greater New York City Area

• Maintain 8 physical ESX servers and another 280 VM virtual file servers running Windows 2008\2012 Server including 10 MS Exchange 2010 Servers with 450 email accounts on a 195 Terabyte SAN hosted with Linux\VMware ESXi 5.5.• Setup 2 offsite Data Centers for both production and disaster recovery while Ensuring Data Center uptime time 24x7x365.• Utilized SCCM 2007 R2 to deploy Win7 image hosting 65 desktop applications to 450 workstations.• Utilized CarbonBlack and eSentire to proactively secure endpoints and the network environment.• Spearheaded proactively setting up email alerts for monitoring server and database health utilizing SCOM, SQL tools, and scripting.• Applied best practices to the SQL Server infrastructure including migrating to newer SQL versions.• Manage Active Directory User and Workstation OU’s, develop and deploy AD Group Policies.• Managed and resolved technical support requests to 3rd party vendors.• Migrated from ArcServe v2000 and continually maintain ArcServe v11.1 SAN with 4 – 25 tape libraries and central SQL database including scheduling 2 Daily Full Backup Jobs for Onsite and Offsite, reporting on successes daily.• Provide Escalated 3rd Level User Support for the Help Desk regarding User and Desktop issues.

Greater New York City Area

3/02 – 4/03 Zack Painting, Fords, NJ• Migration to Win XP from Win 98, 2000, and ME on 20 workstations• 3rd Level technical support for Windows NT 4.0, and Win2000, and XP Workstations.• Managed user accts in MSMail, POP3 Mail, and Windows Domain.8/02 – 2/03 Kronish Lieb Hellman Wiener LLP, New York, NY• Maintained 14 Windows 2000 Advanced Servers utilizing Active Directory including Exchange 2000, IIS, ArcServe 2000, Citrix Metaframe XP, Inoculan Antivirus, RSA\ACE Server, and iManage Desksite and Mailsite.• Migration from Novell 4.11 to Windows2000 with Active Directory• Installed and configured the RSA\ACE Server v5.0 server and managed user’s remote access. • Provide Escalated 3rd Level User Support for the Help Desk regarding User and Desktop issues.• Created the schedule, and offsite storage with Recall, and administered daily backups utilizing Arcserve2000. • Formed contract with SunGard and created the Disaster Recover Procedure. 1/01 – 2/02 IBM, New York, NY• Business Analyst within a large e-Business integration engagement.• Managed rollout of 2000 Windows NT\2000 Desktops. • Administered the CheckPoint Firewall concentrating on Network and user security.• Identifying all hardware and software required for production desktop\laptop computers.• Building the repeatable process and procedures necessary to build the PC software image.• Perform client site surveys to generate the required power and Ethernet re-mediation and the subsequent physical deployment of the correctly functioning client's desktop computer.• Deployed e-Business client applications to the desktop computers using Tivoli Software Distribution.• Third line technical support for Windows NT 4.0, Win2000, Novell 4.11, and AIX Unix.

Greater New York City Area

• Managed the daily responsibilities of 4 employees. • Maintained 8 file servers running Novell 4.11 or 5.1, 8 file servers running Windows NT 4.0 (Clustered with Active Directory) migrated to Windows 2000 Advanced Server.• Maintained and Rollout 450 workstations utilizing Windows 3.11, 95, NT 4.0, or Win2000. • Managed the migration from Novell 3.12 to 4.11 and from Win NT 4.0 to Win2000. • Created and maintained user accounts, system file updates both on servers and user workstations.• Installed software on new workstations, scheduling and administering daily backups using Backup Exec. • Assisted in SAP implementation and rollout of 170 laptops utilizing SAP applications.

Greater New York City Area

1/97 – 4/97 Columbus Line, USA. Jersey City, NJ• Re-cabled local area network and installed new hubs and routers. • Maintained the connectivity of the leased lines for 13 remote sites nationally.• Maintained 4 Novell 4.11 file servers in-house and 13 remotely.• Ran daily tape backups using ArcServe 6.0 and occasional restoring. • Help Desk in-house and remotely for 600 users regarding technical inquires regarding Novell 4.1 and 4.11, MS Office, Tivoli, and Remote Access via C2Remote for DaVinci E-Mail.8/96 – 12/96 Omnitech Corporate Solutions, Inc., Englewood, NJ• Assisted in the migration of Windows 3.11 to Windows95 and Novell 3.12 to Novell 4.1.• Help Desk for technical inquires regarding Novell 3.12 and 4.1 and Windows NT 3.51 servers, Windows 3.11 and 95, and MS Office. • Liaison for customers, engineers, and sales representatives.• Processed billing and manufacturer warranties for company reimbursement.• Oversaw the scheduling of appointments, installation of upgraded equipment, and answered service calls.

Port Newark, Nj

• System Administrator for 10 workstations in-house and 2 remotely.• Help Desk for Novell 3.12 and MS Office.• Updated and configured system software. • Assistant Nissan account manager and supervised 165 employees.• Corporate reporting of inbound/outbound foreign automobiles. • Desktop Publishing, graphed, and word processing.

Cobol Programming, Cobol Programming, 3.0

Associate'S Degree, Earned Equivalent Credits Toward Associate'S Degree, 2.5

Worked Toward Degree, Computer Programming, 2.5

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program, 3.7