Revenue Growth & Profitability: Spearheaded the business, achieving CAD 9,500 monthly revenue and CAD 7,000 net profit, through efficient cost management and strategic decision-makingCustomer Retention & Sales Increase: Boosted monthly sales from CAD 9,500 to CAD 12,500, by implementing weekend promotions and customer loyalty programs that attracted 178 new customers in one weekendStrategic Vendor Partnerships: Negotiated favorable terms with suppliers, securing high-quality accessories with 15% lower costs and maintaining a strong vendor relationship that kept stock flowing efficientlyForged partnerships with car dealers, leading to 50-70 cars being sent monthly for services, increasing the customer base significantlyMajor Business Contracts: Secured a major deal with a leading minivan company, providing regular service for 80 minivans, boosting overall monthly revenue by 12%Brand Growth & Social Media Impact: Developed and grew the business's social media presence on Instagram and YouTube, increasing followers to 20,000 in just 6 monthsCost Optimization & Data Analysis: Steered a comprehensive market analysis to identify a rental location with 25% lower costs, maintaining liquidity during the pandemic, while maintaining service qualityImplemented JIRA to streamline workflow across detailing, mechanical, and customer service teams, improving task tracking and accountability; increased weekly handling capacity by 10 cars, reduced service delays by 25%, and boosted monthly revenue by CAD 1000Leveraged Tableau to analyze customer demographics and service trends, optimizing promotions and inventory management, resulting in a 10% sales increase, and a 7% reduction in inventory costs within 3 months

Prepared assignments by conducting research and gathering data.Achieved accountability and quality assurance through the use of daily reports and data presentations.Applied strong analytical thinking skills to address any research questions.Analyzed and evaluated the results and conclusions.

Analyzed manufacturing equipment and identified improvements that could be made.Planned in consideration of specifics like costs and timelines.Assembled and installed simple and complex components.Met standards for quality outcomes

Created innovative blog posts to satisfy readers while managing all social media pages.Developed social media content that was engaging and energizing.Created and executed social media campaigns.Engaged in daily interactions with customers, employees, and vendors