Robert Sunderland Email and Phone Number

Design and maintenance of tools and automation supporting Capacity Management team. Database and tools support, feature development, and implementation of analytics logic.- Set up Jupyter analytics environment for in-house Performance Testing data aggregation toolset- Created a Python API for access to web and file data - Saved 10 hours per month with custom python automation solution for shared server capacity management- Creation of Agile stories for business and technical requirements, and manage resolution across Kanban dashboard- Integration of CI/CD and DevOps best-practices using Horizon, Confluence, and BitBucket (GitHub)- Increase transparency to data through creation of net new executive dashboard for capacity using SSRS and Python- Design Implementation and maintenance of DB tables tracking server configuration metrics

Senior capacity planning activities including process design and training. Advise junior team members regarding business and technical capacity deliverables, while continuing support of capacity plans for various applications.- Create models and visualizations to demonstrate improvements and cost reductions with server migrations- Maintain time series forecasts for 90 applications on Linux and Windows- Correlation analysis for utilization metrics and business data to optimize performance and minimize infrastructure cost- Design and maintenance of SQL Server database tables supporting capacity analytics, visualizations, and reporting- Improved service maturity through migration of analytics from excel files to database and SAS- Successfully implemented Python client for Splunk REST API to retrieve server volume data

Support for capacity planning for internal applications and Global Services external clients. Evaluate vendor tools and develop automation to support capacity planning processes.- Improved disk usage tracking from web table to automated web-based dashboard and reporting solution using Apache, Perl CGI and DB2- Open trouble tickets for resources forecasted to exceed resource thresholds, develop plan to remediate capacity shortfalls, communicate with architects and applications stakeholders to implement capacity- Managed end-to-end requirements, design, coding, and implementation of multi-user issue tracking system with Perl, JavaScript, and AJAX- DB2 database design and administration including user permissions, table maintenance, and issue remediation