Richard Dillard, Pmp, Itil, Safe, Ssbb Email and Phone Number
Director, DoD / Digital Transformation Leader / SAP Certified Associate - SAP Activate Project Manager at
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C5MI
Richard Dillard, Pmp, Itil, Safe, Ssbb's Location
Mascoutah, Illinois, United States, United States
Richard Dillard, Pmp, Itil, Safe, Ssbb's Contact Details
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About Richard Dillard, Pmp, Itil, Safe, Ssbb
Author, speaker and award-winning Performance Solutions Executive/ Digital Transformation Leader who really enjoys working with others to digitally-enable personal, group, and organizational effectiveness/ efficiency through prescriptive servant-leadership, self-directed/ empowered work-teams, and constructive culture. Domestic and international experience includes implementing enterprise resource planning (ERP), business process management (BPM), organizational/ workforce development, and operations excellence programs for the outsourcing (BPO/HRO/RPO), manufacturing, healthcare, retail, and government/ defense industries. Consistently recognized by senior leaders, peers and clients for innovative, high-touch, best-shore, lean-agile, sustainable program design, development, and delivery that routinely exceeds service level agreements (SLAs) and key performance parameters (KPPs). PROFILEProven leader with over 38 years of progressive experience spanning client/ service delivery, organizational design and development, culture and effectiveness, leadership development, team-building, performance management, strategic planning, policy deployment, business operating systems excellence, project and resource management, and quality/continuous improvement. Excels at supplier/customer relationships, including proposal/ contract management and vendor managed services. Offers a proven record of designing and executing business turnaround for recovery, stability, and growth while eliminating waste and reducing risk for greater cost control and improvement sustainability. Highly process-oriented and data-rational with the ability to quickly balance fact and intuition in decision-making. Maintains, and develops in others, a constructive leadership style that sets and accomplishes personal and organizational goals through building strong relationships throughout the entire value chain.
Richard Dillard, Pmp, Itil, Safe, Ssbb's Current Company Details
C5Mi
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Director, DoD / Digital Transformation Leader / SAP Certified Associate - SAP Activate Project Manager
Richard Dillard, Pmp, Itil, Safe, Ssbb Work Experience Details
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Program DirectorC5Mi Sep 2023 - PresentJacksonville Beach, Florida, UsSupporting the capture and delivery of SAP Solutions for Warehouse Management and Transportation Management.
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Certified Act InstructorAct Cert™ Jun 2013 - PresentIrvine, California, UsACT Cert™ offers up-to-date, interactive educational products and practical training necessary to address violence and terrorism. Programs can be adopted by anyone in public or private sectors, including schools, businesses, hospitals, houses of worship, law enforcement, security professionals and law abiding citizens from all walks of life.ACT Cert™ is committed to providing cutting-edge training to address today’s threats. Our focus is on terrorism survival, home defense, violence management, personal protection, travel safety, and emergency preparedness. -
General Manager @ Celeen Llc D/B/A Wwc FederalCommand Holdings, A Pequot Company Apr 2023 - Sep 2023As General Manager, I have the privilege of serving and leading an amazing Team of Teams within the Pequot Community of Companies. It is truly humbling to be among a company of exceptional people offering smart solutions that put good government into practice for our clients, and to advance the Seven Generations approach for the Mashentucket Pequot Tribal Nation.As a Digital Transformation Consultant, I engage directly with clients in unleashing their potential for a digitally enabled "change-ability" that increases Business Agility.
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Principal ConsultantCeleen, Llc Dec 2021 - Apr 2023In this role, I am called upon to conduct strategic analysis and make recommendations to IT Leadership on Digital Transformation, producing executable plans to increase Digital Dexterity, Maturity, and Literacy. I also liaise with management on a regular basis and maintain a consistent view of strategic business processes and stakeholders; providing insight to management and product owners based on knowledge gained from research, interviews, analytics, and overall strategic analysis in various aspects of Digital Workplace, Social Collaboration, Culture for Business Agility, and Enterprise Operational Excellence.Provide recommendations, advice, and assistance on Scaled Agile Framework for Lean Enterprise (SAFe), Project/ Portfolio Management, Knowledge Management, and Change Management. Focus includes:• Problem/opportunity analysis• Stakeholder analysis• Creative brainstorming• Early complexity assessment• Business case to propose new changes• Forecasting value• Measurement of actual value post releaseWork products include:• Problem/opportunity analysis• Vision, Strategy, Structure, Function, Form• High level requirements• Return on Investment• New project charters• Investment requests• Business case and value• Key Performance Indicators• High level solution definition• Trade Studies• Concept of Operations• Understanding of strategic intent• Business process modeling• Stakeholder analysis
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Deputy Program Manager (Sap Implementations @ Ustranscom And Dla)Telesto Group Llc Jan 2019 - Nov 2021Mentor and guide to solution team members as they prepare deliverables and resolve project issues related to global implementation of SAP Warehouse Management System (WMS) and Transportation Management System (TMS). Project includes ECC, EWM, TM, Fiori, GTS, SLT, HANA Sidecar, and SPX development and configuration for 133+ geographically dispersed deployment sites supported by SASP SolMan, BASIS, AppSec, and full program office (PMO) support for on-time, auditable/ compliant capability delivery. Capture Lead/ Business Development – Manage and drive business development initiatives as assigned, to include but not limited to proposal manager, book boss, writer, and color team reviewer. Also writing/providing input to white papers, past performance write ups, presentation development and oral delivery, customer call plans, and solution development.
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Sr. Manager For Capability Delivery @ UstranscomUncomn Aug 2017 - Jan 2019Scott Air Force Base, Illinois, UsExemplary results in Client Fulfillment, Organizational Development, and Business Development roles. -
Enterprise Account Executive For Dod Joint And Combatant CommandsSoftware Ag Government Solutions Apr 2016 - Aug 2017Darmstadt, Hessen, DeManage relationships and position Software AG's entire solutions portfolio into key DoD accounts. Acting as a strategic adviser to C-level people, I skillfully apply consultative- and value-based selling techniques and effectively leverage internal resources (such as Sales Engineers, Inside Sales, Consultants, as well as selected partners) to successfully generate qualified opportunities, win new or existing business and build a long-term close partnership. -
Consulting PartnerCorpus Optima Seminars Jan 2010 - Dec 2016The Woodlands, Tx, UsLeveraging the world’s most advanced process and culture transformation practices, a deep bench of practical experience, and the discovery of ‘Superperformance’, we help our clients accelerate and sustain second-order performance improvements in their own organizations, projects, communities, and lives. -
Program/ Project Manager For It Modernization @ Ustranscom And DlaLeidos Oct 2013 - Apr 2016Reston, Virginia, UsLead integrated project teams in providing people, process and technology performance consulting to United States Transportation Command (USTRANSCOM); advising on the design, development and implementation of best-value transportation solutions that fully support combatant commanders' global movement requirements. Program includes configuration, deployment and sustainment of a Business Process Management System (BPMS) through a blended approach that leverages best practices in Business Process Improvement for targeting future modes of operation, Agile Software Development for delivering incremental value to the enterprise through both new and reengineered capability, Lean Six Sigma (LSS) for continual renewal and improvement of system performance and Organizational Change Management/ Training & Development for hardwiring and sustaining business excellence. -
Technical Sergeant (Retired)Us Air Force Reserve Nov 2009 - Apr 2014Robins Afb, Ga, UsPLANS, SCHEDULING & DOCUMENTATIONPlans and schedules aerospace vehicle maintenance and utilization requirements. Develops plans and establishes production schedules to meet mission requirements. Schedules aerospace vehicles, space systems, AGE, munitions/armaments, and engines. Determines maintenance capabilities and aid in developing operational schedules. Prepares daily, weekly, monthly, quarterly, and annual utilization schedules for known maintenance and operational mission and training requirements. Coordinates with base activities to ensure support is available to meet schedules. Manages aerospace vehicles, engines, armament/munitions, space systems, AGE, and selected equipment inventory data. Provides written guidance for accounting of flying hour data. Monitors scheduling effectiveness. In conjunction with Maintenance Data Systems Analysis (MDSA), ensures senior leaders are briefed on Health of Fleet (HOF) issues and impact on long term fleet health. -
Principal Bpr Lead For 21St Century Agile Transportation @ UstranscomSaic Mar 2011 - Sep 2013Reston, Va, UsPromoted to serve as project coordinator on numerous cross-functional, inter-departmental/ organizational teams, including Government, Military, and Contractor personnel. Responsible for effective transitioning of existing project teams and the facilitation of new project teams in the accomplishment of business process improvement activities and objectives. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts. -
Business Process ConsultantSaic Jun 2010 - Mar 2011Reston, Va, UsProvide consulting services relative to commercial supply-chain implementations that will support business process reengineering of strategic military distribution processes. Render opinions on commercial best practices and how to apply, develop, and maintain accurate and inventive metrics to measure performance of distribution systems and supply-chain segments. Produce business process models, validate the flow and consumption of information, and identify business rules. Facilitate interactive discovery and decomposition sessions to understand business activities fully and provide statistical analysis of information to ensure validation and practicality of improvements. Drive solutions using SoftwareAG webMethods Business Process Management Suite (BPMS).
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Director, Quoting And Ordering Process OwnerSavvis Nov 2009 - Jun 2010Monroe, La, UsResponsible for design, development, and implementation of reengineering efforts related to sales and service delivery processes, from Opportunity to Order and Order to Cash, including people/ organizational performance improvement and technology/ IT enhancements. -
Service Delivery ExecutiveEds, An Hp Company Jun 2007 - Mar 2009Houston, Texas, UsEnd-to-end BPO implementation and ongoing support of Workforce Development offering at $88 Billion Healthcare client. Partner with learning, leadership, and organizational development executives to set-up, fill-up, and free-up the enterprise for increased and sustained performance. Apply today's technology, proven methods, and predictive modeling to create goal alignment, identify improvement opportunities through individual, group, and organizational diagnostics, and promote targeted skill/competency development in support of career-pathing, succession planning, and other organizational effectiveness initiatives. -
Founder And Managing PartnerDillard Partners, Llc Aug 2006 - Jun 2007Founded in 2006 to help individual contributors learn, change and grow while helping organizations build genuine and sustainable improvement through Culture, Process, Leadership and Teams. Dillard Partners, LLC provides the following world-class performance improvement solutions to both individuals and small to mid-size healthcare, manufacturing and service/ non-profit organizations:Personal Mastery Life and Performer Skills Coaching Professional and Career Development Organizational Mastery Culture and Effectiveness Leadership and Supervisory Skills Development Teams and Teamwork We welcome you to spend a few minutes on our website to find out more, and then contact us so we can help you achieve higher levels of Success at the Speed of Leadership™. -
Performance Improvement ConsultantO/E Learning Dec 2005 - Aug 2006Troy, Michigan, UsAs consultant, I provide customers with insight gained from experience and understanding, and support them as they implement systems designed to improve quality, productivity and safety. As project manager, I work with a Steering Committee to create a viable one-year project implementation plan, and manage the time and tasks on the plan, reporting progress each month to both the customers leadership and to O/E Learning. As a meeting facilitator and logistics coordinator, I work with the client to ensure that meetings get scheduled, that the appropriate people attend them, and that they achieve their purposes. As on-site trainer and coach, I explain, demonstrate, practice, and give feedback to introduce new activities into the organization. As data analyst, I help customers read and interpret charts, graphs, and reports generated by a proprietary database. As culture change agent, I remain positive, encourage patience, communicate clearly and frequently, and recognize all progress. -
Performance Improvement ConsultantProfessional Consulting (1099-W2) Apr 2004 - Dec 2005Human Synergistics International – Affiliate Consultant: Helping organizations improve quality, productivity and safety performance by applying the theory, methods, and tools of Continual Improvement with the diagnostic instruments for Organizational Assessment and Development.Cobasys, LLC (2005) – Quality consultant for improving problem solving, product development through QFD and application of FMEA, and strategic planning/ policy deployment through Expert Choice (Analytic Hierarchy Process).G-Tech/ DaimlerChrysler (2004-05) – Quality Consultant responsible for Accreditation of EMC Laboratory to ISO 17025, business process reengineering, and document management.Belfor (2004) – Safety Consultant for major reconstruction project involving 7 hotels in Daytona Beach and a large Wal-Mart Distribution Center following the Hurricanes of 2004.
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Director/ Program Launch ManagerMsx International Apr 1997 - Apr 2004Detroit, Michigan, UsManager, Organizational Performance (Human Capital Solutions) 2003 – 2004Responsible for establishing a performance management and operating system that resulted in growing and developing the organization, including the senior leadership team, section heads and self-directed work teams. Served as counsel and aide to all levels regarding organizational culture and effectiveness and facilitated the creation of strategic plans for business recovery, stability and growth. Facilitated numerous team-building sessions for various levels of leadership; from individual assessments to group styles inventories to improve performance. Director, Product Development/Program Launch Manager (Human Capital Solutions) 2002 – 2003Led global product and service development for a $400-million BPO platform featuring workforce procurement and management (MVO/ MSP), staffing/ placement (RPO) and intellectual capital service lines with associated product features. Created a “think tank” to oversee numerous worldwide development/delivery projects and information exchange between marketing, sales and operations. Formulated strategic direction to drive new, repackaged and capability-extended product launch. Director, Global Office and Information Management (Human Capital Management Services) 2002Position expanded to spearhead an infrastructure services transformation/ transition, including office, facility, quality and information management for better shared services operations. Led a global team of 50 managers and technical workers supporting multiple clients on 3 continents.Director, Continuous Improvement (Human Capital Management Services) 2001Manager, Process Improvement (Workforce Procurement and Management Services) 2000 – 2001Corporate Manager, Safety and Health (Business, Technology and Staffing Services) 1997 – 2000 -
Director, Environmental Health & SafetyThorn Apple Valley, Inc. Apr 1995 - Aug 1997Environmental Health and Safety Director (1996-1997)Ensured compliance with EPA/MDEQ regulations and reporting under such acts as CAA, RCRA, CERCLA, SARA Title III-EPCRA, TSCA, CWA, and PPA. Conducted environmental compliance audits, assisted in a Phase I environmental assessment, and hired a Hazardous Material/Waste Coordinator. Developed and executed a strategic management plan for the EH&S process.Safety/Security Manager (1995-1996)Directed all safety and health programs, including the Dupont Safety Training Observation Program (STOP). Assembled all required “written” programs; examined industrial hygiene, ergonomics, site security, and fire prevention/protection issues; and advised plant medical personnel on a variety of safety and health matters. Founded and chaired safety and ergonomics committees, performed safety and health audits, completed a PPE hazard assessment, and implemented OSHA’s program evaluation profile (PEP).
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Letter CarrierUnited States Postal Service Jan 1995 - Apr 1995Washington, D.C., UsSorted (cased) and delivered mail to residences throughout the area. -
Area ManagerMeijer, Inc. Aug 1994 - Jan 1995Grand Rapids, Michigan, UsImproved all operational aspects of 4 departments in Hard Lines, including the development of 20 full/part-time employees through applied leadership. Continuously exceeded departmental goals. Awarded Manager of the Month first full month on the job. -
Staff Sergeant Of MarinesUnited States Marine Corps Jun 1984 - Aug 1994Washington, Dc, Us10-year career highlights include 3 meritorious promotions. Also awarded the Navy Commendation Medal by the Secretary of the Navy for meritorious service from 1992 to 1994. Government Final Secret and Interim Top Secret Security Clearances.Environmental Health and Safety Manager (1992-1994)Quality Assurance Manager: Aviation Electrical/Electronic Systems (1991-1992)Aviation Maintenance Inspector/Instructor, Electronic Systems (1989-1991)Integrated Maintenance Management Systems Coordinator (1984-1989)
Richard Dillard, Pmp, Itil, Safe, Ssbb Skills
Leadership
Six Sigma
Quality Management
Team Building
Customer Relations
Employee Engagement
Human Resources
Business Analysis
Corporate Culture
Vendor Management
Mentoring
Team Leadership
Process Improvement
Strategic Planning
Quality Assurance
Organizational Effectiveness
Organizational Development
Management Consulting
Talent Management
Instructor Led Training
Operations Management
Program Management
Employee Relations
Risk Management
Leadership Development
Cross Functional Team Leadership
Business Process
Change Management
Training
Business Intelligence
Project Planning
Organizational Change
Instructional Design
Business Process Improvement
Succession Planning
Business Strategy
Management
Project Management
Coaching
Organizational Design
Problem Solving
Outsourcing
Pmp
Organizational Leadership
Continuous Improvement
Performance Improvement
Integration
Analysis
Executive Coaching
Performance Management
Richard Dillard, Pmp, Itil, Safe, Ssbb Education Details
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Webster UniversityManagement & Leadership -
Mckendree UniversityMba
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Columbia Southern UniversitySafety & Health Engineering
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Columbia CollegeGeneral Studies
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Lutheran High School WestGeneral Studies
Frequently Asked Questions about Richard Dillard, Pmp, Itil, Safe, Ssbb
What company does Richard Dillard, Pmp, Itil, Safe, Ssbb work for?
Richard Dillard, Pmp, Itil, Safe, Ssbb works for C5mi
What is Richard Dillard, Pmp, Itil, Safe, Ssbb's role at the current company?
Richard Dillard, Pmp, Itil, Safe, Ssbb's current role is Director, DoD / Digital Transformation Leader / SAP Certified Associate - SAP Activate Project Manager.
What is Richard Dillard, Pmp, Itil, Safe, Ssbb's email address?
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What is Richard Dillard, Pmp, Itil, Safe, Ssbb's direct phone number?
Richard Dillard, Pmp, Itil, Safe, Ssbb's direct phone number is +161892*****
What schools did Richard Dillard, Pmp, Itil, Safe, Ssbb attend?
Richard Dillard, Pmp, Itil, Safe, Ssbb attended Webster University, Mckendree University, Columbia Southern University, Columbia College, Lutheran High School West.
What skills is Richard Dillard, Pmp, Itil, Safe, Ssbb known for?
Richard Dillard, Pmp, Itil, Safe, Ssbb has skills like Leadership, Six Sigma, Quality Management, Team Building, Customer Relations, Employee Engagement, Human Resources, Business Analysis, Corporate Culture, Vendor Management, Mentoring, Team Leadership.
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