Rick D. Email & Phone Number

**Personalized Coach | Career, Health & Well-being Mentor for High-Earning IT Professionals**I specialize in guiding high-earning individuals in the information technology industry to excel not only in their careers but also in their personal lives. My personalized coaching approach is tailored to help you optimize your career trajectory, enhance your health and mental well-being, and sharpen your social skills to increase your presence in both professional and personal spheres. By focusing on a holistic approach, I empower my clients to thrive in all aspects of their lives, ensuring they achieve success and fulfillment across the board of life's options.

Chattanooga, Tennessee, Us

Responsibilities· Installation, maintenance, and configuration of virtualization technologies (VMware vSphere/ESXi, Microsoft Hyper-V).· Installation, maintenance, and configuration of Microsoft Windows Operating Systems (Server 2012/2016/2019, Windows 7/10).· Troubleshooting & Restoration of windows domain services including but not limited to: FSMO Roles, DNS, Group Policy, DHCP and DFSR.· Experience with enterprise networking equipment (Fortinet, Cisco, Meraki, Sonicwall, Palo Alto, etc.)· Installation & configuration of backup software, including Veeam, Datto, Unitrends, Acronis, etc.· Restoring & Troubleshooting email infrastructure, including versions of Microsoft Exchange (2013, 2016, 2019)· Installation and configuration of SAN and server technologies (Cisco UCS, Dell PowerEdge, HPE ProLiant, Nimble, etc.).· Restoration and operation of Cloud Infrastructure such as Microsoft Azure, AWS, etc.· Restoration, installation and operation of Two-Factor and Multi-Factor services such as Okta, DUO, Microsoft Authentication, Ping, RSA, etc.· Restoration and operation of remote gateway solutions such as Citrix, VMWare Horizon, F5, etc.· Restoration of endpoint applications and security controls (VPN infrastructure and clients, EDR/XDR Applications e.g. Crowdstrike, FortiEDR).· Understanding of incident response tools & image collections a plus. Full Imaging solutions and triage tools.

Orlando, Florida, Us

Redmond, Washington, Us

Technical Skills:NOTE: This role required a security clearance to work with highly sensitive clients.- Support for configuring, troubleshooting, and supporting Azure Application Gateway, Front Door, CDN, and WAF with documentation reference solutions. - Experienced in managing various Azure services, including scaling, monitoring, and optimization.- Knowledgeable in networking and security protocols, such as TCP/IP, DNS, and SSL.- Proficient in diagnosing and resolving customer issues related to the Azure services mentioned above, including performance and connectivity issues.- Skilled in using Microsoft tools for troubleshooting and performance analysis, such as Network Watcher, - Log Analytics, and Azure Monitor.- Familiar with deployment options for Azure services, JSON, BASH, including ARM templates and Azure CLI.- Experienced in configuring and managing Azure Load Balancer for high availability and failover scenarios.- Knowledgeable in routing policies, including path-based routing and weighted routing.Microsoft Certified Level 7 Azure Engineer with extensive experience in the deployment, management, and troubleshooting of Azure services for global customers across all business verticals. Possessing in-depth knowledge of Azure architecture, including virtual machines, storage, network, security, and application services, and skilled in infrastructure design, automation, and optimization. A trusted advisor to customers, offering guidance on migration, security, and cost optimization strategies while providing top-notch support and consultation for complex technical issues.

Education:VRRAP U.S. Military Education program for retraining in ITNetwork +, Security +, CCNA, CEH (Certified Ethical Hacker)Industries:ManufacturingDigital BrandingLawEntertainmentFinancialCore Competencies:Business Acumen: Experience in B2B and B2C businesses, leveraging core relationship management skills, and applying audited recommendations and framework principles to develop business plans.Technology & Cultural Auditing: Ability to analyze technology and cultural environments for potential growth opportunities and recommend new approaches.Project Management: Expertise in project management and delivery, utilizing various methodologies and delivering innovative solutions to complex issues. Adopts a holistic approach to problem-solving while planning an executable strategy.Client Focus: Client-centric IT with extensive business and technical acumen, delivering projects within-depth analytical and strategic ability to facilitate operational and procedural planning.Technological Proficiency: Skilled in utilizing the following technologies:Cisco ASA 5505 – 5528 (Migration, Updates, and Management)Catalyst Switches/Routers (all operational business requirements)Cisco Prime/Call Manager (Monitoring and Maintenance)Wireless Access Controller and Points (Control and Access)Encryption of site-to-site VPN and remote access connectionsManagement of all devices through Live Action and Orion.EIGRP, vMPLS, VoIP - LAN and WAN optimizationSD-WAN integration and partner solution provisioningMicrosoft Technologies from Desktop to Server (On-Premise and Remote)

Raleigh , Us

30 years combined in business and sports:- NPC / IFBB liaison / collaborations- Military / Veteran coordinator- Fundraising / charity event liaison - Police / Firefighter liaison- Business brand development - Athlete development amateur to pro- Venues / sponsors / vendors communications- Digital asset media management- I.T. integration front and back end- Marketing and Advertising coordinator - Social media pathway development

Dave (also known as Dave.com) is a digital banking service that works off of tips and subscription fees rather than overdraft fees. Dave.com. Traded as. Nasdaq: DAVE. Nasdaq: DAVEW.Implemented IT infrastructure for a digital start-up with a comprehensive review of the entire network lifecycle.- Designed a full network with an SD-WAN partner that included failover measures for data continuity.- Focused on aligning IT standards with a secure, auditable compliance process for long-term business continuity and proactive solution implementation.- Managed the implementation and audit of large-scale SD-WAN systems, working with third-party vendors.- Developed project plans and timelines, educated staff, and collaborated on documentation and design ideas within a specified time frame.- Ensured security and network compliance during audits, monitoring project goals and timelines to ensure successful completion.

Beverly Hills, California, Us

Delivered support and resource management for small to medium businesses, utilizing current technology to improve their processes. Migrated businesses from outdated technologies, reducing expenses and physical asset depreciation by leveraging cloud solutions. Developed and deployed project suggestions, providing a full lifecycle of implementation and technical documentation.Technical expertise in: Cisco ASA, Prime, CallManager, Site-to-site VPN, routing, and switching; VMWare, AWS, Office 365, hardware, software, and application support; remote and physical on-site monitoring, management, and security.- Managed vendor pricing, project lifecycle processes, and documentation for successful completion.- Designed, configured, monitored, and troubleshot network infrastructure components including Cisco devices, Citrix Netscaler, storage and LAN/WAN technologies.- Provided infrastructure solutions to support business operations, minimize downtime and data loss, and plan for development and deployment.- Performed maintenance and support tasks on server, storage, network devices, and vendor applications.

Washington, District Of Columbia, Us

Working hand in hand with all 8 studios for global communication for business related to the MPAA.The Motion Picture Association of America (MPAA) is a trade association that represents the major Hollywood studios. Its primary function is to promote and protect the interests of the American film industry by advocating for strong copyright protection, and lobbying for favorable laws and regulations related to the film industry. It is also involved in initiatives to reduce film piracy and promote responsible movie distribution and marketing.Senior Cisco Engineer with CCNP certification, proficient in managing and maintaining Cisco network infrastructure including routing, switching, security, and phone systems. Skilled in troubleshooting complex networking issues and providing effective solutions with full life-cycle project management. Strong knowledge of LAN switch configuration, adhering to enterprise LAN/WAN standards. Ability to analyze and resolve complex networking problems, with experience working with Cisco TAC on time-sensitive issues.- Managed technical planning for global Cisco network infrastructure, including routing, switching, security, and phone systems.- Remedied routing and switching issues and resolved trouble tickets.- Provided guidance and solutions for large-scale project scopes from start to finish.- Possessed full command-line knowledge and expertise.- Configured LAN platform switches from factory default to comply with enterprise LAN/WAN standards.- Analyzed and solved complex networking problems and collaborated with Cisco TAC for timely resolution of more complex issues.

As an independent consultant, I served as a senior-level network engineer and infrastructure administrator, providing critical support to clients. My responsibilities included:Development of technology solutions, project schedules, and full project lifecycles to meet client needsBuilding strong business relationships through attentive and proactive management, ensuring customer satisfaction and fostering long-term partnerships.- Technical expertise in a variety of hardware platforms and software support services, including Windows 2003 - 2012 servers, CISCO routers and switches (2600 through 4700 series), firewalls, and security devices- Implementation and management of Hyper-V and VMware ESXi vSphere 4.x virtualization technologiesOngoing monitoring of network performance, utilizing monitoring software to identify and resolve any issues- Maintaining robust data backup solutions to ensure quick recovery from failures or outagesIn addition to providing technical support, I played a key role in building the business, leveraging my extensive network engineering experience and industry knowledge to help drive growth and success. This included working closely with the company and customers to understand their needs, developing and implementing innovative solutions, and continuously improving processes and procedures to ensure optimal performance and customer satisfaction.

Provided IP-based, 100% digital in-room entertainment solutions for the hotel industryUtilized existing converged IP network to communicate with in-room technologiesLargest installed base of secure IP digital in-room entertainment systems in the hospitality industryDelivered HD VOD, IPTV, wired/wireless high-speed Internet access, and customized guest interface:- Managed installations of digital entertainment hotel room head-end systems for Fortune 500 hotel entities globally and within the US- Oversaw the timeline and lifecycle process for the installation of MPAA-approved media delivery systems for in-room customer information, safety, and entertainment purchases- Coordinated with various vendors for bandwidth acquisition and management of content delivery, including T-1, Frac, IDSL, ADSL, and HSIA- Configured and improved hardware setup, and software configuration on Windows and Linux OS's- Provided remote management and troubleshooting for servers and attached devices

Menlo Park, Ca, Us

Technology - Windows Server 2003 with ADWorking with local companies through the clientele base within RHT of San Diego.Companies include, pharmaceutical, VAR's, entertainment companies and others as well.Technologies include but not limited to: Windows XP Pro, Windows 2003 Server w/Active Directory, Exchange 2003, MOM, SUS, Sharepoint, SQL, Citrix, Netcreen, Checkpoint, Netscreen, Netscalers, Citrix, WAN/LAN Topologies, Spam control; Content filtering as well as proactive measures within the IT infrastructure. Security management, project management and scopes of work with timeline and lifecycle completion.

Installation and configuration of MS back end server products including but not exclusive to: MS Exchange, Server 2000 - 2003, MS SQL, Active Directory, Sharepoint, ASP.Net, network security assessments and documentation. Innova Systems Intl is a Department of Defense contracting company which enables several strategic business applications within the goal of nation and global security. Testing of software, implementation and integration within the requirements of the military and its contracts. Microsoft Exchange for 300+ e-mail users, Front-end and back-end Exchange 2003 servers, Norton Anti-Virus Gateway servers, Domain Controllers including but not limited to, Performance, Exchange message routing and transports, Directory Services, Outlook Web Access. Monitor E-mail disaster recovery operations and procedures. Monitor and correct all error/warning messages from MOM (Microsoft Operations Manager). Perform routine systems maintenance, including scheduled and unscheduled. Maintain systems architecture and operations documentation. Serve as a tier 3 technical resource for E-mail users.

Installation of Netscreen, Manhunt, CISCO Net Ranger, Security Policies and procedures for NMCI (Navy Marine Corp Infrastructure) NT and some Unix Admin duties allow with router, switches, and net appliance config's. Conducted routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines Develops and maintains a comprehensive operating system hardware and software configuration/library of all supporting documentation. (Laid off 50% of work force after 1 ½ months with them

Washington, Dc, Us

Environment: LAN / WAN, NT 4.0 WKST, Exchange Server 5.5, Office 2000, Outlook 2000 command deployed for ops with security directives with data collection and site specific objectives

Washington, Dc, Us

Working directly for COM SEA CON WING PACK Military IT support command Direct report to Command Sgt Major and detached to VSG 33Honorable Discharge Retired

Artificial Intelligence Applied Ethics (Boot Camp)

Sr. Networking Technologies, Cisco / Vmware

Education record

Associate Of Arts

Education record

Education record

It Certifications, Information Technology