It Manager - Us Pipefab Operations
Current
May 2024 - Present
AeroLeads people directory · profile
Ryan Glass Email & Phone Number
IT Manager - US PIPEFAB Operations
at
The Shaw Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Manager - US PIPEFAB Operations
Location
Baton Rouge, Louisiana, United States
Who is Ryan Glass? Overview
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Quick answer
Ryan Glass is listed as IT Manager - US PIPEFAB Operations at The Shaw Group, based in Baton Rouge, Louisiana, United States. AeroLeads shows a matched LinkedIn profile for Ryan Glass.
Ryan Glass previously worked as PPL IT Pilar Technician at The Shaw Group and IT Technical Specialist - NOC at State Of Louisiana. Ryan Glass holds Associate, Computer Networking from Itt Technical Institute-Baton Rouge.
Company email context
Email format at The Shaw Group
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The Shaw Group
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Profile bio
About Ryan Glass
I am a motivated, and talented multitasking IT professional, whose goal is to obtain a position with a dynamic and progressive organization. I am seeking an employer that will provide opportunities for growth and advancement, while applying my education and skills toward furthering the goals and successes of the company.
Current workplace
Ryan Glass's current company
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11 roles
Ryan Glass work experience
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Ppl It Pilar Technician
Aug 2020 - May 2024
It Technical Specialist - Noc
Client Services Technician Ii
- Provide remote assistance and technical support via phone to BCBSLA users
- Resolve software and hardware issues remotely using such applications as SCCM and RA/RDP
- Assist technicians with basic and advanced troubleshooting
- Manage network accounts with Microsoft Exchange and Active Directory while maintaining security
- Create guest wireless accounts
- Assist with the creation of Knowledge Base Documents: published for all network users
Jul 2016 - Aug 2020
Global Support Specialist 4/It Supervisor
- Responsible for 3,800+ assets (Laptops/Desktops/Servers/Switches)
- Responsible for 32+ locations (offices & project sites)
- Managed GSS Team & Workload (11 Technicians)
- Developed IT Business plans for new projects (Setup & Decommission)
- Organized team building events (trainings, birthdays, holidays, etc)
- Provide Manager’s approval (vetting) on all Hardware/Software purchases (Louisiana & Arkansas)
Aug 2015 - Apr 2016
Global Support Specialist Ii
- Provide specialized desktop/customer support for all employees
- Responsible for all Desktop/Network/Server support for assigned project sites (Houma, LA/Addis, LA/Westwego, LA/Prairieville, LA)
- 1st level Network troubleshooting
- Server refresh/build (MS Server 2008 to MS Server 2012 R2)
- MS Windows OS upgrade (WIN XP to Win 7)
- Provide Manager’s approval (vetting) on all Hardware/Software purchases (Louisiana & Arkansas)
Sep 2013 - Aug 2015
Global Support Analyst Ii
- Provide remote assistance and technical support via phone to callers nationwide
- Resolve software and hardware issues remotely using such applications as SCCM and RA/RDP
- Assist technicians with basic and advanced troubleshooting
- Create and manage network accounts with Microsoft Exchange and Active Directory while maintaining security
- Create guest wireless accounts
- Create Knowledge Base Documents: published for all network users
Feb 2012 - Sep 2013
Support Systems Analyst I
- Installed/uninstalled servers, printers, and drives
- Refresh servers as necessary
- Management and installation of McAfee
- Worked with Active Directory and AMS2
- Supported non-technical personnel, assisting in resolution of technical issues
Jul 2011 - Feb 2012
Lait Support Representative
- Installed/uninstalled servers, printers, and drives
- Refresh servers as necessary
- Management and installation of McAfee
- Supported non-technical personnel, assisting in resolution of technical issues
Sep 2010 - Jul 2011
Shipping/Receiving - Lead
Bengal Products, Inc
Ensured safe and efficient warehouse operations and general inventory controlUsed computer applications to store orders and retain records for UPS and FedEx
Nov 2007 - Sep 2010
Railroad Logistics - Crane Operator
Bayou Steel
Load/unload railcars; Transport steel billets throughout facility; Monitor product creation/production; Organize/distribution of orders
Apr 2005 - Mar 2007
2 education records
Ryan Glass education
Associate, Computer Networking
Itt Technical Institute-Baton Rouge
High School Diploma, General Studies
Destrehan High
FAQ
Frequently asked questions about Ryan Glass
Quick answers generated from the profile data available on this page.
What company does Ryan Glass work for?
Ryan Glass works for The Shaw Group.
What is Ryan Glass's role at The Shaw Group?
Ryan Glass is listed as IT Manager - US PIPEFAB Operations at The Shaw Group.
Where is Ryan Glass based?
Ryan Glass is based in Baton Rouge, Louisiana, United States while working with The Shaw Group.
What companies has Ryan Glass worked for?
Ryan Glass has worked for The Shaw Group, State Of Louisiana, Blue Cross And Blue Shield Of Louisiana, Cb&I, and Shaw Group (Stone & Webster, Inc.).
How can I contact Ryan Glass?
You can use AeroLeads to view verified contact signals for Ryan Glass at The Shaw Group, including work email, phone, and LinkedIn data when available.
What schools did Ryan Glass attend?
Ryan Glass holds Associate, Computer Networking from Itt Technical Institute-Baton Rouge.
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