Richard Sherrard Email & Phone Number

Boston, Massachusetts, US

Foster City, CA, US

• Product Lead for Qualys AppSec product line, Web Application Scanning (WAS) product line defining the 2024 roadmap, which is Qualys' critical revenue generator product line at ~$55M ARR.
• Defining, building, and planning GTM for a new product, "API Security," within WAS, empowering customers to manage and secure their APIs.
• Developed two key Product-Led Growth (PLG) assets: "Day in the Life" demos and product tours, enhancing customer engagement and understanding of WAS functionalities and benefits.
• Partnered with Sales, Support, and Customers to refine the new WAS user interface (UI), ensuring a seamless transition and addressing usability concerns.
• Leveraged my expertise in OWASP Top 10, web applications, and API Security testing to champion secure development practices and empower Qualys field operations with in-depth product knowledge.
• Collaborated with Product Marketing on targeted campaigns to upsell WAS into Enterprise, SMB & SME markets to drive revenue goals by 15-20%.

Vancouver, Washington, US

• Led development and launch of Zoominfo’s integration platform, which reduced development maintenance costs by 5-6 times, and provided our customers with a more streamlined experience.
• Analyzed product analytics to identify trends and opportunities to improve integration adoption and usage.
• Enhanced export to CRM/MAP functionality which increased usage by over 25% in 1st month of launch.
• Developed and launched a new marketplace in conjunction with product marketing, the partner team, and other partners, showcasing integrations available for our customers to use between products.
• Collaborated with third parties to create important integrations that improved the "work where you live" experience for our clients, resulting in a 33% increase in adoption of our intent products within 2 months.

Monrovia, CA, US

• Led the development and execution of long-term product strategies for Parasoft’s market-leading continuous quality and application security suite, which resulted in ARR of $25M+.
• Identified and prioritized high-impact product areas for Parasoft’s testing products (Static,Dynamic,API) to enhance customer success and gain a competitive edge in continuous testing and application security.
• Led “SOATest” API security testing product for DAST, enabling OWASP Top10-based secure API and web services testing, empowering early integration of security into AppSec practices.
• Improved product roadmap ROI & Execution by 15% through data-driven optimization of feature requests, standardized the prioritization process utilizing the RICE methodology.

Boston, Massachusetts, US

• Led the development and launch of LogMeIn’s UCC Integrations Center of Excellence, which resulted in a 10% increase in customer retention and a 5% increase in revenue.
• Secured partnerships with third-party ISV’s and partners to incorporate their products into the GoTo ecosystem, resulting in a 20% increase in the number of integrations available to customers.
• Increased GoTo integrations revenue by 15% by developing and executing a new integration strategy.
• Developed and implemented a new integration roadmap that aligned with the company’s overall product strategy and resulted in the launch of 20 new integrations in one year.
• Elevated GoTo integrations as a key contributor to product revenue growth, including projected $5M-$10M contribution from the MS Teams integration in its first year.
• Built and collaborated with six product teams (PM, Dev, UX) to build and deliver integrations that met the needs of customers and partners.

Louisville, CO, US

• Led a team of four product managers to achieve a combined P&L of $50M+, exceeding our annual revenue goals by 10%.
• Secured a strategic OEM partnership with IBM for OSS Support business, which was projected to generate $10M-15M in annual recurring revenue within the first 2-3 years.
• Developed and presented quarterly product business reviews to executive management.
• Collaborated with the Chief Product Officer to create product processes and investment strategies.
• Worked closely with the marketing and sales depts on Go-To-Market strategies to ensure revenue growth.

Burlington, MA, US

• Developed and launched the open-source AppSec governance platform ‘Code Center’, which was used by over 2,000 customers to manage their open-source security risks.
• Led the rollout of the company's new platform and "Productized Integrations" strategy which resulted in a 15% increase in revenue.
• Built and launched “Black Duck Hub”, a new security analysis module that increased the speed of mitigating security vulnerability threats by 70%, in collaboration with customers & security leaders (CISOs).
• Created a security “Freemium” product to boost awareness of application security in the software engineering world.
• Led product strategy for new SCA platform that enables a complete SBOM with security discovery & remediation, resulting in detection of ~30k vulnerabilities across 10k projects when deployed.

Newbury, Berkshire, GB

• Manage two core product lines for the Lifecycle Quality Management (LQM) solution
• Gather and implement market and product requirements for my responsible product lines
• Work with product marketing to establish and maintain the product roadmap
• Product champion for SilkCentral Test Manager and Issue Manager products
• Coordinate the development of product lines with multiple international development labs
• Help drive new business by actively supporting sales and professional services

US

• Managed Segue’s new strategic enterprise product line (SilkCentral Test Manager) from inception to delivery to the marketplace, which experienced a growth rate well above 250% in product license revenues in 2005
• Managed two product lines SilkCentral Test Manager and Issue Manager
• Sunset old product line and successfully migrated existing customer base to new product line
• Gathered and implemented market and product requirements at the same time working with product marketing to establish and maintain the product roadmaps
• Coordinated the development of product lines with multiple international development labs
• Responsible for providing technical training to the sales and support departments

US

• Designed and executed new feature test plans for SilkTest, Segue’s flagship functional and regression testing product line
• Managed, analyzed and reported on the daily regression suite of tests
• Maintained test automation lab with required test matrixes
• Updated test automation using SilkTest to provide new feature coverage
• Skilled problem solver for identify issues and communicating to development team
• Worked closely with development to deliver high quality products on time

US

• Promoted into the TSE (Technical Sales Engineer) role after 18 months in the technical support organization
• Provided the sales organization and the strategic alliances team with technical expertise on all Segue products
• Delivered consultancy and support for the IBM strategic account
• Held online webinars to demonstrate products and deliver jumpstart programs to customers
• Developed and delivered training sessions to technical sales engineers
• Worked closely with the sales organization and provided pre-and post sales support

US

• Served as technical product expert to the technical support organization
• Delivered resolution to customers/TSE’s/consultants issues with the product line
• Provided product consultancy to customers and partners
• Mentored and provided training to support engineers
• Certified SilkPerformer Engineer
• Certified SilkTest Engineer

CA

• Developed reporting software for all departments of the organization
• Lead role for Reports within the Baan implementation team for the site
• Responsible for managing the Time & Attendance system for the site
• Updated and maintained existing Legacy report software
• Developed and maintained Barcode software for the product lines