Ryan Sicotte Email and Phone Number
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Ryan Sicotte is a Removing janitorial headaches by day, connecting brands with gamers by night. at Anago of Northern California. He possess expertise in problem solving, strategic thinking, communication, teamwork, training and 11 more skills. Colleagues describe him as "Ryan was a remarkable leader and an even better mentor who helped me tremendously in my first career role. I had the pleasure of working with Ryan during my time at Shadow, and I built a foundation of industry skills and knowledge from learning how Ryan operated efficiently on a daily basis. As a mentor, he has on many occasions taken time out of his schedule to offer advice and allowed me to gain hands-on experience from a Community Manager's perspective and role. He is data-driven, a customer advocate, and can find a strategic solution to almost any problem. Ryan was a library of product knowledge and his input is often valued upon from every management level. He is capable of elevating any team he works with and earns my highest recommendation. As a champion of our product and the Community, Ryan is always at the forefront of every Community and Social campaigns ready to ensure the success of the company. He exuberates passion for his role and for the gaming industry, which often translates into the high-quality work he does. Ryan is capable of taking the limited resources of a startup to build and grow a wonderful Community of users at Shadow. Startups and SaaS companies come with many challenges and Ryan faced them head-on while ensuring and partnering with the necessary teams involved. The ability to take on any challenge with perspective, sense of urgency, and with a methodic approach for the near and long-term is a valuable and intrinsic characteristic. His ability to connect with colleagues and work across organizations is a skill, not all have and he has mastered it. Having seen first-hand his immediate impact and value-add from day 1, working closely with Ryan and his team has been a highlight of my Shadow experience." and "Ryan and I worked together in the marketing team at Shadow. He is an excellent community manager. He excels on a livestream and can do so naturally for hours. Ryan needed to take on the responsibility of managing the company newsletter and did so in short time. He learned quick and he has great attention to detail. "
Anago Of Northern California
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Outside Sales Account ExecutiveAnago Of Northern California Mar 2023 - PresentSacramento, California, United StatesEliminating headaches, improving communication, and building janitorial partnerships across the Greater Sacramento area. -
Business Development SpecialistRare Drop Feb 2024 - PresentConnecting brands with gamers and creators at Gaming Community Expo, and helping partners gain a unique advantage through Talent Management, Live Events, Creative & Production Services, and everything in between. -
FounderRjs Enterprises Dec 2023 - PresentUnited StatesConnecting brands with gamers through gaming event client partnerships, and activations as a gaming content creator.-Built "Sicotte's Paradise", a livestream gaming community focused on ARPG, MMO, and Strategy games since 2016. -Developed a community and audience of 5.5k followers through consistent content and collaborations with brands and other creators-Partnered with brands like Wizards of the Coast, Ubisoft, and Bungie to promote their titles through social media and livestream content-Leveraged creator experience to produce livestreams for both Outpost on SOS and Shadow while employed as Community Manager
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Account ManagerArtesian Home Products Mar 2021 - Mar 2023Managed various gutter guard brands and network of 200+ B2B clients to drive growth in sales revenue and develop market presence within the home improvement industry. Managed 3 million in revenue from active clients year over year.-Owned full sales cycle for each brand, from prospecting to close-Delivered exceptional customer service to existing and onboarding accounts to ensure optimal customer experience-Increased lead generation for accounts through co-op B2C marketing campaigns and organic social media campaigns -Developed cold outreach templates, CRM best practices, and sales order management procedures to improve sales team efficiency-Trained sales reps on customer service, brand marketing, and sales for their respective brands -
Community ManagerShadow Jun 2019 - Oct 2020Mountain ViewAdapted and applied Shadow's brand guidelines and content strategy while managing the growth of the US community, to an increase of 89% in users and 43% in US social following.This included bilateral communication as brand and community voice across 8 social channels, the development of major product and marketing campaigns that resonate with #TeamShadow, and creating both feedback and content loops between key Shadow stakeholders and the community. Additionally, I utilized my personal experience in content creation and influencer networks to support US influencer marketing activations for major campaigns.-Researched and qualified influencers for activations for product and marketing campaigns-Led US social and community plans and supported social, blog, and email communication in GB, DE, and FR markets for the new product release of Shadow Boost, Shadow Ultra, and Shadow Infinite-Analyzed community sentiment to build key messaging for internal and external FAQs, support and marketing chatbots, and the communication plan for Shadow’s 2019 end of year promotion, increasing US users by 37% within 3 months-Reduced "Activation" support ticket contacts by 50% within 30 days by launching the Weekly Activation Update on the Shadow community forum -Leveraged Discord and Twitch expertise against business and community objectives to build strategies for Shadow’s community programs (Shadow Makers, Shadow University, and Shadow VR Exploration) and Twitch presence in 2020-Engaged Shadow community while adapting operations to COVID-19 with 20+ consecutive, weekly Twitch livestreams to educate users on latest product developments -
Sr. Team LeaderTarget Oct 2018 - Jun 2019San Francisco Bay AreaLed nightly closing routines for all departments to ensure operational excellence of a $50 million volume store.-Developed a diverse team of 100+ employees to deliver exceptional customer service according to brand guidelines-Planned, organized, and drove the execution of planogram schedules according to Target’s brand expectations-Challenged and supported leadership peers on improving department operational inefficiencies-Leveraged communication, conflict resolution and prioritization skills to resolve customer and team issues as acting Leader on Duty*Fulfilled similar duties during previous employment at Target in Davis, CA from July 2014 - November 2015 -
Community ManagerOutpost Games Aug 2017 - Mar 2018Developed the SOS community and built the Customer Service and Moderation team from Closed Alpha through an Early Access launch.-Led SOS moderation feature roadmapping through Closed Alpha, Beta, and launch development cycles-Created #SOSReelMoments campaign to drive user generated content and player retention-Built a team of 10+ remote contractors to provide 24/7 support and moderation in 7 languages via Zendesk-Produced "The Flaregun", a weekly developer livestream engaging an average 100+ viewers-Designed the Volume Settings requirements document for SOS
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Program ManagerOracle Apr 2017 - Aug 2017Santa Clara, California AreaDrove Global Planning and Fulfillment process improvements using Six Sigma methodologies. -
Software DeveloperOracle Nov 2015 - Apr 2017Redwood ShoresBuilt and maintained automated test suites for Oracle's Configurator POS software for 20+ products.-Launched the World Wide Operations' first Hackathon serving as Project Manager for the New College Graduate program -
Instructional Student AssistantCalifornia State University, Chico Sep 2012 - May 2014Chico, California AreaIndependently tutored Logic and Critical Thinking course concepts to groups of 4-5 students -
Student LeaderAssociated Students Of Csu Chico Aug 2012 - May 2014Provided meals for special contract clients while supervising student peers in a fast-paced kitchen environment-Received Associated Students Student Employee Tribute (ASSET) Award for commitment to both Associated Students and academic excellence
Ryan Sicotte Skills
Ryan Sicotte Education Details
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Frequently Asked Questions about Ryan Sicotte
What company does Ryan Sicotte work for?
Ryan Sicotte works for Anago Of Northern California
What is Ryan Sicotte's role at the current company?
Ryan Sicotte's current role is Removing janitorial headaches by day, connecting brands with gamers by night..
What is Ryan Sicotte's email address?
Ryan Sicotte's email address is ry****@****cle.com
What is Ryan Sicotte's direct phone number?
Ryan Sicotte's direct phone number is +191662*****
What schools did Ryan Sicotte attend?
Ryan Sicotte attended Csu Chico, Sierra College.
What are some of Ryan Sicotte's interests?
Ryan Sicotte has interest in Bread Baking, Writing, Cooking, Logic, Soccer, Cycling, Frisbee Golf, Video Games.
What skills is Ryan Sicotte known for?
Ryan Sicotte has skills like Problem Solving, Strategic Thinking, Communication, Teamwork, Training, Analysis, Optimization, Customer Service, Conflict Resolution, Time Management, Constructive Feedback, Critical Thinking.
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Ryan Sicotte
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