Ricardo Silva Email & Phone Number

State Of São Paulo, Brazil

State Of São Paulo, Brazil

São Paulo

Developed and executed successful commercial strategies to drive the adoption of software solutions across Latin America, aligning with market trends and customer needs. Supported the sales team in identifying new opportunities and strengthening relationships with key accounts, resulting in significant growth and long-term partnerships. Led the training and development of field teams, enabling them to effectively use software solutions as strategic tools to enhance the sales process. Organized… Show more Developed and executed successful commercial strategies to drive the adoption of software solutions across Latin America, aligning with market trends and customer needs. Supported the sales team in identifying new opportunities and strengthening relationships with key accounts, resulting in significant growth and long-term partnerships. Led the training and development of field teams, enabling them to effectively use software solutions as strategic tools to enhance the sales process. Organized impactful events that showcased innovation and technical expertise, fostering engagement and positioning the company as a leader in the market. Show less

São Paulo, Brasil

Coordination of implementations and successful integrations of software solutions in hospitals and blood banks throughout Latin America, ensuring alignment with clinical and operational workflows. Training and ongoing support for healthcare and IT professionals, optimizing system efficiency and user adoption. Supporting sales and marketing teams with strategic technical insights, improving pre- and post-sales processes. Identifying customer needs to develop customized solutions… Show more Coordination of implementations and successful integrations of software solutions in hospitals and blood banks throughout Latin America, ensuring alignment with clinical and operational workflows. Training and ongoing support for healthcare and IT professionals, optimizing system efficiency and user adoption. Supporting sales and marketing teams with strategic technical insights, improving pre- and post-sales processes. Identifying customer needs to develop customized solutions, promoting process improvements and measurable results. Key achievements include expanding customer adoption of connectivity solutions, doubling the use of data analysis tools and developing a globally adopted sales support tool that simplified the promotion of key features. Show less

Sao Paulo, Brazil

Successful implementation of apheresis technologies in blood banks and hospitals throughout Brazil, ensuring efficiency and alignment with market needs. Direct support for healthcare professionals during procedures, prioritizing quality and safety. Strategic technical assistance to sales teams, optimizing processes and improving results. Development of training and implementation materials adapted to clients' needs, supporting the dissemination of knowledge and strengthening the brand's… Show more Successful implementation of apheresis technologies in blood banks and hospitals throughout Brazil, ensuring efficiency and alignment with market needs. Direct support for healthcare professionals during procedures, prioritizing quality and safety. Strategic technical assistance to sales teams, optimizing processes and improving results. Development of training and implementation materials adapted to clients' needs, supporting the dissemination of knowledge and strengthening the brand's presence. Carrying out detailed technical analysis of public tenders, ensuring competitiveness and compliance. Key achievements include creating a tool to map customer support demands, enabling the development of targeted training materials and justifying team expansion, as well as leading the successful implementation of a new product in Brazil with locally adapted materials and no process wear. Show less

Brasília

Technical consultant in the Ministry of Health's Quality Control program (AEQ Hemocomponentes);Training and support to the blood banks Quality Control team;Data Analyst of the Quality Control Evaluation Program (AEQ Hemocomponentes).

Brasília

Specialist in hemotherapeutic practices in the blood bank of the highly complex operating room.Therapeutic apheresis at the Bone Marrow Transplant Center (cell collection, exchange and infusion).BMT Center Data Analyst

Brasília

Contratado como analista em hemoterapia pelo Instituto de Cardiologia do Distrito Federal e remanejado para a Fundação Hemocentro de Brasília (FHB), na Gerência de Controle de Qualidade. Atuação direta nos processos de controle e monitoração da qualidade dos hemocomponentes produzidos na Fundação. Desenvolvimento de ferramentas para validação de equipamentos, processos e metodologias. Participação nos processos de certificação e AABB. Dentre outras atividades.

Atuação direta em todo o Ciclo do Sangue, que abrange desde a coleta até o acompanhamento do paciente após a transfusão, passando por etapas como: processamento e controle de qualidade do hemoderivados, realização de testes pré-transfusionais, realização de transfusões, dentre outras. Na unidade transfusional do Hospital Regional da Ceilândia foi possível desenvolver e implantar um sistema para controle dos testes realizados a fim de monitorar e controlar tais testes.

Brasilia

Participação em todas as atividades de análises clínicas (hematologia, bioquímica, imunologia, parasitologia e microbiologia) desenvolvidas no laboratório. Além da coleta de amostras, processamento e análise de exames realizados, foi possível desenvolver e implantar um processo de controle de qualidade para as rotinas bioquímicas, o que permitiu identificar e corrigir falhas técnicas.

Postgraduate Degree, Project Management, Pós Graduação Em Gestão Ágil De Projetos

Master In Business Administration, Marketing, Branding E Growth

Pós-Graduação, Docência

Specialization in Professional and Higher Education Teaching. Article: The pedagogical use of the Multimedia Projector in Higher Education

Bacharel, Biomedicina

During my studies, I conducted scientific research in the field of human genetics, focusing specifically on growth genetics and microRNAs