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Radu Smarandescu Email & Phone Number

Mad technical skills at Connect44
Location: Bucharest, Romania, Romania 10 work roles 2 schools
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Current company
Connect44
Role
Mad technical skills
Location
Bucharest, Romania, Romania
Company size
299 employees

Who is Radu Smarandescu? Overview

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Quick answer

Radu Smarandescu is listed as Mad technical skills at Connect44, a company with 299 employees, based in Bucharest, Romania, Romania. AeroLeads shows a matched LinkedIn profile for Radu Smarandescu.

Radu Smarandescu previously worked as Front Office Engineer at Connect44 and Sound Designer at Plastic Art Performance Collective. Radu Smarandescu holds Bachelor'S Degree, Informatica Manageriala from Universitatea Româno-Americană Din București.

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Email format at Connect44

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Connect44

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Profile bio

About Radu Smarandescu

Radu Smarandescu is a Mad technical skills at Connect44.

Current workplace

Radu Smarandescu's current company

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Connect44
Connect44
Mad technical skills
lucerne, switzerland
Website
connect44.com
Employees
299
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10 roles

Radu Smarandescu work experience

A career timeline built from the work history available for this profile.

Front Office Engineer

Current
Connect44

Bucharest, Romania

- Responsible for monitoring and troublesooting the customer network on a 24/7/365 basis. - Handling incident, fault and problem management activities- Ensuring network and service performance and performing initial diagnostics/restoration while adhering to the network SLA- Perform initial diagnostics and troubleshooting for hardware, software, network.

Aug 2024 - Present

Sound Designer

Current
Plastic Art Performance Collective

Bucharest, Romania

Nov 2021 - Present

Customer Support Specialist

Sii Romania

Romania

Jan 2024 - Nov 2024

Mechanical Engineer

Expleo Group

Bucharest, Romania

May 2023 - Dec 2023

Technical Support Analyst

Ntt Data

Romania

  • Handling IT service desk support calls and e-mails.
  • Responsible for Service ticket creation and resolution.
  • Provided primary customer support to internal employees and external car dealers,
  • Offering support to other team members regarding cases and tickets
Sep 2022 - Jun 2023

Technical Support Specialist

Avira (Now Part Of Nortonlifelock Inc.)
  • Handling service desk support
  • Responsible for service ticket creation and resolution
  • Responsible for escalations, in case of BullGuard issues.
  • Provided primary customer support to external customers, mostly for BullGuard cases but also helped the Avira team when my team was not busy.
  • Offering support to other team members regarding BullGuard cases
  • Create KB articles.
Mar 2021 - Sep 2022

Technical Support Analyst

Bullguard (Now Part Of Nortonlifelock Inc.)

Bucharest, Romania

  • Handling service desk support tasks
  • Responsible for Service ticket creation / resolution
  • Performing proactive queue management at the team level
  • Provided primary customer support to external via chat and e-Mail.
  • Offering support to other team members when dealing with difficult cases.
  • Create knowledge base articles.
Jun 2018 - Mar 2021

Specialist

Wipro

Bucharest, Romania

  • Worked on both BPO and IT projects for Harman/Kardon as technical agent, SME and trainer.
  • Helped with the transition in both cases
  • Responsible for service ticket creation / assignment / categorization
  • Performing proactive queue management at the process level
  • Provided primary customer support to both internal and external customers in fast-paced environment. Also provided support and level 2 tasks for my collegues.
  • Trained new employees for the BPO project.
Jan 2010 - Jun 2018

Technical Support Specialist

Guillemot Corporation

Bucharest, Romania

  • Responded to customer requests regarding products, spare parts and offering support for product software as well as professional mixing software like Traktor and VirtualDJ via e-Mail and telephone.
  • Responsible with recommendations (dj gear, tools, controllers) to customers
  • Responsible for Service ticket creation
  • Provided support in a fast paced environment
  • Offering support to other team members when dealing with difficult cases and basic training to new employees.
  • Create knowledge base articles.
Aug 2008 - Aug 2009

Technical Support Representative

Techteam

Bucharest, Romania

  • Handling service desk support tasks and major incident management for multiple processes.
  • Responsible for Service ticket creation / assignment / categorization
  • Performing proactive queue management at the team level
  • Provided primary customer support to internal and external customers in a fast-paced environment.
  • Offered support to other team members when dealing with difficult cases
  • Create knowledge base articles.
Jan 2008 - Jul 2008
Team & coworkers

Colleagues at Connect44

Other employees you can reach at connect44.com. View company contacts for 299 employees →

FA Florian Adam Florian Adam Colleague at Connect44 Bucharest, Bucharest, Romania, Romania View → KV Katrien Van Der Haegen Katrien Van Der Haegen Colleague at Connect44 Berja, Andalusia, Spain, Spain View → MA Marco Aurelio Madeu Costa Marco Aurelio Madeu Costa Colleague at Connect44 Greater Sevilla Metropolitan Area, Spain View → BW Ben W. Ben W. Colleague at Connect44 Sandhurst, England, United Kingdom, United Kingdom View → AP Alexandru Preda Alexandru Preda Colleague at Connect44 Sector 6, Bucharest, Romania, Romania View → TC Tong Capeder Tong Capeder Colleague at Connect44 Zürich Metropolitan Area, Switzerland View → JC Juan Carlos Gil Pro Juan Carlos Gil Pro Colleague at Connect44 Spain, Spain View → DB Diana Buzatu Diana Buzatu Colleague at Connect44 Bucharest, Romania, Romania View → AM Anett Meaker Anett Meaker Colleague at Connect44 Swindon, England, United Kingdom, United Kingdom View → EP Elena-Alexandra Prisecaru Elena-Alexandra Prisecaru Colleague at Connect44 Bucharest, Romania, Romania View →
2 education records

Radu Smarandescu education

Mathematics And Computer Science

"Goethe" German College Bucharest

Activities and Societies: Cupa Coman (2nd place 2 years in a row)

FAQ

Frequently asked questions about Radu Smarandescu

Quick answers generated from the profile data available on this page.

What company does Radu Smarandescu work for?

Radu Smarandescu works for Connect44.

What is Radu Smarandescu's role at Connect44?

Radu Smarandescu is listed as Mad technical skills at Connect44.

Where is Radu Smarandescu based?

Radu Smarandescu is based in Bucharest, Romania, Romania while working with Connect44.

What companies has Radu Smarandescu worked for?

Radu Smarandescu has worked for Connect44, Plastic Art Performance Collective, Sii Romania, Expleo Group, and Ntt Data.

Who are Radu Smarandescu's colleagues at Connect44?

Radu Smarandescu's colleagues at Connect44 include Florian Adam, Katrien Van Der Haegen, Marco Aurelio Madeu Costa, Ben W., and Alexandru Preda.

How can I contact Radu Smarandescu?

You can use AeroLeads to view verified contact signals for Radu Smarandescu at Connect44, including work email, phone, and LinkedIn data when available.

What schools did Radu Smarandescu attend?

Radu Smarandescu holds Bachelor'S Degree, Informatica Manageriala from Universitatea Româno-Americană Din București.

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