Roxane Soussan Email & Phone Number

Geneva, Switzerland

Geneva Area, Switzerland

Strategy:- Market research within dealer network to increase the content impact in the market place- Define dealer marketing needs to target customers, aligned with global marketing plans and strategic growth sales targetProject Management:- Management of 5 Cat Magazine articles including 8 Building Construction Products articles- Creation and development of the Building Construction Products marketing content for Bauma 2019- Creation and design of Sales Toolkits and Event Toolkit to increase dealer capabilities & support retail- Management of 8 NPI’s (New Products Introduction) - EAME launch, content creation and implementation- Press Event organization with 55 editors, 17 dealerships, print coverage value of 400K, 27 mentions and a reach of 496K

Région De Genève, Suisse

Customer Experience:- Transactional Survey administration & analysisCommunication:- Support with the quarterly presentations and management of the team dashboard- In charge of the reps and dealer community.- Central point of contact for business units- Redaction of the monthly newsletterMarketing & Sales Excellence Program:- AED reps meeting to launch the M&S Excellence ProgramProject Management:- Creation of the Dealer Marketing Forum – cross industry monthly marketing meeting- Organization of the Europe Sales & Marketing Integration Summit (Porto) with 89 attendees (38 dealers)- Organization of the Customers Experience workshop & driving knowledge to share amongst CX champions

Geneva Area, Switzerland

Analysis & Performance: - Content editor for Luxurysociety.com- Social Media Management - Email marketing (40K) - Analysis and performances of Luxurysociety.com & - Redaction of articlesProject Management:- Digital Luxury Group new social media plan development- Luxurysociety.com lead generation preparation- Communication plan preparation for the World Watch Report 2017

Geneva, Switzerland

- Management of Customers and Suppliers relationship as well as Forwarder In charge of Invoicing- Set up of Insurance contracts- Track and trace shipments

Geneva Area, Switzerland

- Managing a team of 3 people- In charge of partners’ accommodation: Responsible for website, accommodation contracts and budgets, central point of contact during WEFProject Management:- End-to-end responsible of feasibility studies production for the upcoming WEF worldwide- Market research for private clients- Assisted with the preparation of other WEF events in Latin America & South Africa & General office management

Geneva Area, Switzerland

- Membership and administration management.- In charge of flyers creation, guest lists and decoration for some events.- Active marketing of the company, radio and cinema advertising campaign management.- Occasional front desk manager.- Minutes recording during meetings.

Splendida Vessel

Issues and problems management up to resolution in cooperation with Departments Managers and Executive Team.• Hotel Manager• Deputy Purser• Cruise Director• F&B Manager• Guest Relation Manager• Bar Manager• T&D Manager