Rachel Park-Fleming Email & Phone Number

Boston, MA, US

New York, NY, US

• Lead large-scale investment projects that directly impact revenue generation.
• Act as the primary point-of-contact for senior leadership and cross-functional stakeholders: Effectively communicate project updates and mitigate risks to ensure timely delivery.
• Drive continuous process improvement: Define stakeholder roles to clarify ownership; iterate on program governance; and build project momentum by creating a culture of accountability.

New York, NY, US

Boston, MA

Lansing, Michigan, US

• Led projects throughout the entire project lifecycle, managing multiple Agile projects simultaneously and collaborating with Engineering, QA, Strategy, and Design.
• Owned a monthly budget of $130K across multiple clients (Harvard, Stanford, Betterment, Little League). Acted as primary contact for multiple clients and guide project strategy, scope, and financials.
• Conducted all sprint ceremonies: Implemented Scrum to strengthen team collaboration and maintain sprint velocity.

Boston, MA, US

• Scaled operations for peer-led health initiatives.
• Led strategic planning to broaden community impact (programming, partnerships, events).

Boston, MA, US

• Led Homepage team for wayfair.com: Managed resources with Engineering, UX, and Analytics throughout the entire product lifecycle.
• Defined KPIs for quarterly goals and team vision.
• Collaborated on user research to validate hypotheses and advocate for the customer. ---Projects included: Homepage redesign: scaled across 5 Wayfair stores.Cross-brand navigation: partnered with 25 cross-functional.

Boston, Massachusetts, US

• Promoted from Analyst position in February 2018.
• Contributed to athenahealth.com product roadmap: Acted as CMS subject-matter expert for Platform Optimizations, advocating for the user and ease of platform.
• Effectively navigated a website migration from Sitecore to Drupal with global scrum teams.
• Consulted with UX on information architecture for website redesign. Made data-driven recommendations based on search trends and keyword research.
• Triaged all incoming web requests: Delegated tasks, managed expectations with stakeholders, and ensured projects met critical deadlines.

Waltham, MA, US

• Promoted from Coordinator position in December 2015.
• Helped oversee brandeis.edu: Identified opportunities to train academic administrators on best web practices (user experience; brand consistency).
• Launched metrics dashboard to synthesize data and optimize content strategy on news/social platforms.
• Produced weekly email newsletter for 15,000 community members.

Somerville, MA, US

Managed public and private events from initial request to on-site event operations. Created and updated content on all digital channels (social media, website).

Designed and led English conversation classes for grades 7-9. Strengthened students' communication skills, developing interactive activities that aligned with the national curriculum.

Danvers, MA, US

Created product copy and filled customer orders. Gained experience in merchandise database and order logistics programs.

Philadelphia, Pennsylvania, US

Helped organize “Creative Campus” arts festival, liaising with 30+ participants from regional universities. Coordinated with external vendors/sponsors on community outreach plan.

Washington, DC, US

Collaborated with cultural historian on concepts and sources for exhibit on 1920s-1950s Hollywood glamour. Conducted comprehensive primary research at the Library of Congress and National Archives.

Bachelor Of Arts, History And Classical Studies

Liberal Arts And Italian Studies