Ramarao Satish Sandeep Email & Phone Number

Bengaluru, Karnataka, India

• Led DevOps initiatives, ensuring seamless integration between development and operations teams for faster and more reliable software delivery.
• AWS and Azure Certified: Achieved certifications in both AWS and Azure, demonstrating proficiency in cloud services for efficient infrastructure management.
• Proficient in a wide range of DevOps tools and technologies, including Jenkins, Docker, Git, Maven, AWS Batch, Datadog, SonarQube, Atlassian Stash (Bitbucket), Control-M, Autosys, UDeploy, and Jira.
• Utilized Kubernetes for container orchestration, improving scalability and resource allocation for microservices.
• Spearheaded CI/CD pipelines, automating testing, integration, and deployment processes to accelerate time-to-market and enhance software quality.
• Managed infrastructure as code (IaC) with Terraform, optimizing resource provisioning and reducing operational overhead.

Bengaluru Area, India

• Monitored and addressed user inquiries and concerns across diverse social media platforms, including Facebook, Twitter, Instagram, YouTube, and LinkedIn.
• Offered technical assistance for HP products, with a focus on notebooks and printers, ensuring customers received effective solutions.
• Provided dedicated support for printing solutions such as Instant Ink, enhancing customer satisfaction and product adoption.
• Collaborated with the operations team to manage service levels within agreed thresholds for both public and private communication channels, ensuring a smooth customer experience.
• Facilitated the training and development of team members, equipping them with the knowledge and skills needed to adapt to new products and process changes.
• Played a crucial role in onboarding new hires, familiarizing them with company operations and processes, contributing to a smoother transition into their roles.

Bachelor Of Engineering (B.E.), Information Science/Studies

Pre-University, Pcme

Secondary Education, Sslc