Ramarao Satish Sandeep Email & Phone Number

Bengaluru, Karnataka, India

•Led DevOps initiatives, ensuring seamless integration between development and operations teams for faster and more reliable software delivery.•AWS and Azure Certified: Achieved certifications in both AWS and Azure, demonstrating proficiency in cloud services for efficient infrastructure management.•Proficient in a wide range of DevOps tools and technologies, including Jenkins, Docker, Git, Maven, AWS Batch, Datadog, SonarQube, Atlassian Stash (Bitbucket), Control-M, Autosys, UDeploy, and Jira.•Utilized Kubernetes for container orchestration, improving scalability and resource allocation for microservices.•Spearheaded CI/CD pipelines, automating testing, integration, and deployment processes to accelerate time-to-market and enhance software quality.•Managed infrastructure as code (IaC) with Terraform, optimizing resource provisioning and reducing operational overhead.•Leveraged AWS cloud services to design and implement scalable, cost-effective solutions that meet business requirements.•Collaborated with cross-functional teams to enhance software development and delivery practices, fostering a culture of collaboration and continuous improvement.•Suggested innovative tool concepts aimed at enhancing stability, promoting accountability, boosting performance, and minimizing manual labor.

Bengaluru Area, India

•Monitored and addressed user inquiries and concerns across diverse social media platforms, including Facebook, Twitter, Instagram, YouTube, and LinkedIn.•Offered technical assistance for HP products, with a focus on notebooks and printers, ensuring customers received effective solutions.•Provided dedicated support for printing solutions such as Instant Ink, enhancing customer satisfaction and product adoption.•Collaborated with the operations team to manage service levels within agreed thresholds for both public and private communication channels, ensuring a smooth customer experience.•Facilitated the training and development of team members, equipping them with the knowledge and skills needed to adapt to new products and process changes.•Played a crucial role in onboarding new hires, familiarizing them with company operations and processes, contributing to a smoother transition into their roles.

Bachelor Of Engineering (B.E.), Information Science/Studies

Pre-University, Pcme

Secondary Education, Sslc