Rs Sattanathan Email & Phone Number

San Jose, CA

• First US hire tasked with establishing and growing the business by facilitating adoption of Techmetics robots in hospitality and healthcare sectors.
• Leveraged relationship with Yotel in Singapore to deploy the first Techmetics robot in the US at YotelPad Miami.
• Drove collaboration between technical teams across multiple companies to develop, implement and test software-based elevator interface for service robots at Marriott San Jose.
• Overcame environmental challenges to facilitate a trial deployment for the transport of test samples from ER to Laboratory at the Rancho Springs Medical Center.

San Jose, CA

• Established new offshore software development team. Mentored and trained the team to support and maintain CenturyLink applications outsourced to IBM.
• Led successful transition of the CenturyLink ordering applications to IBM. Co-ordinated IT and other operations to ensure high availability of the transitioned applications and managed their SDLC.
• Collaborated with the Business Product Owners at CenturyLink to set expectations and attain project goals.

San Jose, CA

• Managed SDLC for a suite of telecommunications order entry and customer support applications that included back-end services, workflow applications, and self-service portals. Provided impact and requirement analysis.
• Recognized for delivering outstanding results - as measured in terms of on-time delivery, defect volume, and post- release issues.
• Identified opportunity to consolidate functionality across applications and streamlining process flow and led the execution of the effort. This resulted in significant reduction in maintenance costs, delivering savings.
• Analyzed billing and ordering data of over 15000 customers and identified revenue loss due to non-billing of features. Worked with multiple teams to drive changes across multiple systems to rectify the issue. It helped.

Dublin, OH & San Jose, CA

• Designed and developed web application in.NET, utilizing ASP.Net toolkit for use by business and customer service representatives for processing fallout orders.
• Provided significant contributions as Java developer and Vignette portal application expert towards a multi-team effort in developing flagship CRM application - a centralized resource for company’s sales force to.
• Developed a customizable Java based web portal for ordering of telecommunication services by end customers and sales partners
• Designed and developed an Enterprise Service Bus based order entry system using XML-based data model. The new system facilitated an automatic and efficient flow through of an average of 15K orders per day between.

Johnstown, PA

• Developed Ship Building parts library Catalog browser in C++ and Java for NIST

Master’S Degree, Mechanical Engineering

Bachelor’S Degree, Mechanical Engineering