Ricardo M. Email and Phone Number

Responsible for the complete management of software development projects, with a focus on mobile apps (Android, iOS, and hybrid) and web applications, including management tools and other systems.Pre-Requirement Definition and Documentation: Collaborated with the client to define essential pre-requirements for the project's success, ensuring that all needs and expectations were properly understood and documented.Sprint Planning and Execution: Planned and coordinated development activities in sprint cycles, setting priorities, allocating team resources, and ensuring efficient task execution.Follow-Up Meetings: Conducted daily project follow-up meetings (daily scrum) to monitor progress, project status, demo presentations, and led events for refinement, review, retrospective, and planning, ensuring effective team alignment and communication.Weekly Feedback Presentations: Held weekly meetings with the client to present project progress, demonstrate developed features, and gather feedback to guide the next steps. Identified continuous improvement opportunities based on client feedback and project performance, aiming to continuously enhance the quality and effectiveness of deliveries.Project Management for Key Clients: Managed projects for key clients like JBS (Seara, Friboi, and TRP), as well as serving clients in the U.S. and other global regions, ensuring the delivery of high-quality solutions and meeting stakeholder expectations.Work Approaches: Operated in two distinct dynamics: closed-scope projects, where all requirements are defined at the beginning of the project, and squad-based projects for continuous improvement, allowing greater flexibility in scope and activity prioritization.

- Defined and detailed scopes, functional and non-functional requirements, organized and prioritized development backlogs, ensuring tasks were clearly defined and aligned with project objectives.- Conducted daily stand-ups to monitor activity progress and identify potential impediments.- Provided continuous support to the team, clarifying doubts, removing obstacles, and ensuring they had the necessary resources to deliver tasks.- Prepared and demonstrated MVP to clients, enabling them to visualize progress, provide feedback, and make necessary alignments.

- Identified and prospected leads for consulting on supplier verification and supply chain mapping, promoting safer commercial relationships between Brazilian companies and Chinese suppliers.- Coordinated supplier outsourcing projects, ensuring proper partner selection and delivery of results within established deadlines and quality standards.- Developed and presented outsourcing proposals to companies interested in optimizing processes or reducing costs through strategic partnerships.

- Managed a portfolio, acting consultatively in business development according to the needs/profile of each account, maintaining relationships and NPS.- Implemented cross-sell and up-sell strategies to maximize contract value - reported to Inside Sales Leader.- Implemented minimum monthly TPV contracts to protect the portfolio and ensure stable revenues.- Focused on e-commerce and virtual store solutions, collaborating with the relationship team to drive sales.- Prepared and presented monthly results to leadership, highlighting team performance and improvement opportunities.- Processed additional TPV of R$ 4.5MM, generating approximately R$ 15K in setup revenue.- Renegotiated contracts, resulting in the retention of R$ 5.6MM in TPV, with approximately R$100K in monthly revenue.- Established exclusivity contracts to protect the portfolio, securing R$ 7MM in TPV and generating R$ 126K in guaranteed monthly revenue.- Expanded service portfolio with an additional R$ 3MM in TPV through Stone acquiring, resulting in new revenue of R$ 54K.

- Developed and managed a marketplace for small breweries, enabling them to reach a broader audience and streamline sales processes.- Translated user needs into new features, ensuring the platform continuously evolves to meet the expectations and requirements of both breweries and consumers.- Implemented and optimized a SaaS sales funnel with a focus on B2B2C, enhancing the customer journey from initial interest to conversion.- Leveraged data and user feedback to prioritize feature development, ensuring the most impactful updates were released promptly.- Collaborated with cross-functional teams, including product design and development, to deliver user-centric features that improve the overall platform experience.- Focused on building a customer-centric marketplace that not only connects small breweries with consumers but also provides tools for breweries to manage their sales and marketing efforts effectively.

- Budget and development of internal and external Marketing material- Marketing inventory control- Help with internal public demands

• Ocenan Carries payment control• Exchange price monitoring• Financial documents management• Help with external and internal public demands

• Human resources document management• Control and organization of intern files• Help with internal and external demands