As the first team member under the Head of Product, I help found and mature another product practice from the ground up.o Delivered research-based roadmaps resulting in a clear and shared vision for engineering, sales, and marketing.o Validated and ranked AI opportunities, resulting in the data science team delivering the highest value opportunities first.o Established success metrics; quantitative customer satisfaction and feature usage analytics enabling clear priorities. o Established a culture of rapid feature ideation through hands-on demonstration of the ideation and design process resulting in a greater than 2X increase in stories per sprint. o Created strong market satisfaction by designing, leading, and delivering an innovative needs-based applicant scoring solution resulting in up to 80% reduction in client time for a painstaking process.

As the first employee under the Vice President of Product, I was instrumental in building the product practice from a team of two to almost fifty. o Responsible for half the corporate product portfolio delivering over $30M ARR growth in 4 years.o Delivered 7 new products in 4 years on the ServiceNow platform, including Facilities Management, Space Management, Capital Projects, Real Estate, Mobile Platform, and AI-Analytics.o Founding collaborator of the research practice using Stratagyn’s methodology for Outcome-Driven Innovation. The result was successful new product introductions.o Created a comprehensive release & launch plan coordinating inter-departmental activities and dependencies resulting in 50% faster release cycle. o Coached and mentored subject-matter experts in product management, resulting in deep domain expertise leading in niche products.

Established a global standard for product management methods returning significant increases in efficiency and quality. o Trained, coached, and mentored fifty-eight project managers in agile processes and product management, resulting in almost two hundred products being managed and measured by outcomes rather than feature quantity.o Founded the Global Product Management Guild across GE Digital, GE Aviation and GE Power. Resulting in global up-skilling while creating a consolidated best practice.

Coordinating across the Power Generation CIO project portfolio providing software technology architecture and implementation leadership and driving consistency in tools, software architecture and data integration strategy across custom software projects.

Product strategy and development for the Business Intelligence Innovation team. Also participating in the formation of GE's Brilliant Factory Solution.

Senior member of the product management team sharing responsibility for a fifty million dollar product line. Co-led creation of a new reporting portal that had an immediate positive impact on renewals and closures. Provided focused sales support and project management for custom integrations resulting in nearly 200% annual growth. Established and managed corporate partnerships resulting in elevated product maturity, improved customer satisfaction and increased market presence.

Dynamic product management team member sharing responsibility for a twenty-five million dollar product line with over six hundred thousand users. Led multiple evolutionary product changes such as creation of the first multi-site/multi-server solution and overhauled the underlying property management system. Both projects resulted in substantial increase in sales and considerable positive feedback from customers, resellers and critics. Initiated and managed multiple joint projects with IBM, Microsoft and others resulting in expanded marketing and sales opportunities. Frequent presenter at Autodesk University delivering presentation rated exemplary by attendees.

o Primary presenter of beta products to the North America and European reseller channel and select customers, validated strategy, features and presented feedback to the development organization o Mentored designers in feature team leadership, market research, user interface design, usability testing, and public speaking