I am a certified coach, thought partner, co-conspirator, and provocateur. As an executive and leadership development coach, I help you find clarity, action, and joy as you navigate career and life transitions. As a skilled listener and observer, I like to bring my curiosity, presence, intuition, and sense of humor to every coaching engagement. I delight in watching clients discover their own internal resources and love to help people find their next great job, journey, or pathway.I am a Certified Organizational Coach through the University of British Columbia (2022) and achieved my ACC certification through the International Coaching Federation in 2023.

New Normal is a Seattle-based custom software development and UX agency. Complicated websites, internal tools, mobile apps--we can handle all of it. And we have a really great time while we're at it. My role at New Normal is multidisciplinary--I cover business development, coaching, program management, writing, editing, marketing consulting. As ever, I get stuff done.

I write, edit, and manage marketing and digital projects for a number of clients. Microsoft projects have included Windows Server, Microsoft Government, Microsoft Dynamics, Office 365 Professional Direct, LCA, and Microsoft Licensing. I've also written for VMware, Telstar Consulting, and Fuze Connected Marketing.Projects include website management, messaging frameworks, branding consultations, and many, many snappy headlines.

Classic coach/player role at a Series B pizza robot startup where I did it all: messaging strategy, customer research, web, digital, CRM, email, customer lifecycle management, trade show and event planning, webinars, and sales tool creation. Selected and managed external PR, design, copy, video, and web dev teams. Helped grow company sales through inbound and outbound strategies, including long-form SEO and SEM content, e-commerce, and targeted email sequences. Additionally, served as key mentor and “cultural support” for younger employees in fast-paced, distributed, hybrid workplace. Honored with the 2022 “Respect” award from my co-workers.

At this small but established company with an entrepreneurial culture, I wore a number of hats, even in the course of a day. Maintained the website through WordPress and HubSpot, managed our social media sites, wrote and developed sales enablement tools, including presentations and emails, and directed the activities of our paid media and content vendors. As a member of the senior leadership team, I influenced policy and sales strategy and was responsible for our corporate brand.

Created strategy and implemented plans to drive user and internal adoption of PSJH's digital innovation applications and tools. Previous to going full-time with PSJH, I spent 18 months consulting as a UX, product, and marketing manager during the development of PSJH's Circle women's health platform and mobile app.

Collaborated with a small, nimble, and mobile team to produce the vCloud Air microsite. My work included website localization, site maintenance, and other projects for well-trafficked marketing website for VMware's hybrid cloud service solution. Localization projects involved strategic, customer-focused vision and planning; cross-team and cross-cultural coordination; and lots of phone calls at funny hours. I worked with translation teams, our remote production team, and product teams throughout VMware to help VMware and vCloud Air reach customers and clients around the world.

Deluxe Foods was an award-winning jam, jelly and preserve company based in Seattle, Washington. As Chief Tasting Officer, I did everything required to plan, open, and run a successful artisan food business. • Wrote business plan and did all pre-opening research and licensing.• Managed busy kitchen and trained and guided three employees, from fruit chopping through jar sealing.• Handled wholesale and retail sales and accounting, as well as logistics for a busy and popular farmers' market booth.• Maintained beautiful website and managed all order fulfillment for busy online shop.• Wrote all marketing copy and managed social media accounts including Twitter and Facebook.• Taught jam-making classes and spoke on panels for entrepreneurs.• Had a great time and made a lot of people happy.

• Consulted on a number of web marketing projects for Microsoft, created a newsletter program (including style sheets and guidelines), and edited newsletters and web projects.• Conceptualized and edited help and web content for Live Mesh.• PM for Microsoft Learning (www.microsoft.com/learning), Microsoft's public-facing website for certification and training.• Wrote and edited for Windows Live OneCare, a highly trafficked, consumer-oriented, tool-based website localized in 45 markets.

• Developed and produced thematic, multi-product "stores" to support company-wide merchandising goals.• Functioned as liaison between marketing department, business owners, and individual store designers and editors in order to get buy-in and contributions for these multi-product stores at a time when product lines were fiercely competing for resources.

• Managed day-to-day editorial functions for the Microsoft Partner Network website, including content planning, weekly refreshes, editorial calendar, and marketing promotions. Provided strategic input on enhancements both to external Web site and internal publishing tools and services.• Owned strategy and execution for four Microsoft Partner Network newsletters, including driving functional enhancements such as personalization features. • Established and maintained editorial guidelines, processes, voice and tone, and best practices, and worked with seven-member vendor team to ensure all content was relevant and compelling.• Used business intelligence and metrics data to assess editorial success and improve user experience.• Worked closely with teams throughout the organization, including Web development, production, IT, design, Microsoft.com, and other business stakeholder groups.

• Aided authors in understanding the book business and their publishing contracts and finessed relationships between authors and editors.• Successfully sold and negotiated more than 20 book contracts with major publishers.• Four of my clients’ books were multiply nominated for James Beard and IACP awards in 2005—and two of them, Jennifer McLagan’s Bones and Elizabeth Andoh’s Washoku, won.

Joined Amazon.com while it was still in its startup phase. I held a number of positions, including production manager, cookbook and reference books editor, site merchandiser, and ultimately senior editor of the kitchen store, where I:• Built and managed a happy, productive team of six in-house editors and network of freelance reviewers and writers to launch a beautiful, content-rich kitchenware store. Set editorial voice, tone, and standards used as model for other product teams.• Negotiated and successfully closed significant content sharing agreements with Cook's Illustrated, Saveur Magazine, and OneBigTable.com. • Worked with buying and marketing teams to set, meet, and exceed ambitious sales and co-op goals while still maintaining editorial integrity.• Served as primary media spokesperson for the store.