Robert M Sterett, Mba

Robert M Sterett, Mba Email and Phone Number

Vice President Information Technology at Revenue Enterprises, LLC @ Revenue Enterprises, LLC
Robert M Sterett, Mba's Location
Denver Metropolitan Area, United States, United States
Robert M Sterett, Mba's Contact Details

Robert M Sterett, Mba personal email

n/a
About Robert M Sterett, Mba

As a transformational leader I have leveraged my significant IT experience to build profitable service lines over the past 12 Years. My relationship-focused leadership style lends itself to building long term relationships and has become a relied upon strength in many organizations. Throughout my time as an IT and operations leader, I have spent significant time in both Hands-On technology facing roles and client centered management roles. I excel at taking a unique, balanced, and strategic approach to technology leadership with people first for the best possible outcome. New doors and opportunities continuously appear while working closely with thought leaders, visionaries and amazing people. I have found a new passion in not just leading but becoming an inspirational integrator of teams and departments to bring out the best in every situation. My drive to never quit, heart of a servant and passion for helping people has been a true blessing to share.

Robert M Sterett, Mba's Current Company Details
Revenue Enterprises, LLC

Revenue Enterprises, Llc

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Vice President Information Technology at Revenue Enterprises, LLC
Robert M Sterett, Mba Work Experience Details
  • Revenue Enterprises, Llc
    Vice President Information Technology
    Revenue Enterprises, Llc Jun 2019 - Present
    Aurora, Co, Us
    The Vice President of Information Technology at Revenue Enterprises operates between business teams to ensure that every technology and business system delivers. Managing several teams to bring systems and applications to the forefront, innovating to driving business needs and goals. IT leadership engages at all levels of the organization to keep compliance and security in the forefront as Revenue Enterprises elevates its remarkable business in the market place.
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  • Greystone Technology
    Director Of Professional Services
    Greystone Technology Oct 2018 - Jun 2019
    Denver, Co, Us
    The Director of Professional Services is responsible for creating excellent service outcomes and impact-full business results by the professional service teams delivery. Through mentoring and coaching I act as a technical escalation point for the client services teams and assisting when complex solutions are needed. Utilizing strong technical skill and business acumen the director position works closely with sales and client success to on-board and provide projects or assessments. In addition to working as a cross-team support agent I bring a constant improvement focus with my teams, top to bottom.
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  • Greystone Technology
    Ondemand Services Manager
    Greystone Technology Aug 2016 - Oct 2018
    Denver, Co, Us
    Greystone Technology Group provides technology services including: Comprehensive IT management, IT service augmentation, web application development, digital marketing, and strategic consulting. Based in Denver and Fort Collins, CO, our 75+ team members operate under a unique set of service rules designed to build trust and break the barriers of traditional IT outsourcing.Founded in 2001, we have experienced 50 straight quarters of growth as we continue our quest to perfect the technology service experience for small and mid-market organizations.
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  • Intellisource
    Information Technology Manager
    Intellisource Apr 2015 - Aug 2016
    Denver, Co, Us
    IntelliSource is a national Strategic Resources company that empowers clients to realize their full business potential. We do this by providing subject matter expertise and management of non-core competence or inefficient areas of client operations. By combining our extensive internal subject matter expertise with our proprietary and proven sourcing process (IntelliFit), we successfully hire and match the best employees with specific clients’ needs. IntelliSource’s breadth of Strategic Resources extends to all facets of operations including Business Services, IT, Retail & Distribution Management, Financial Services and Project Implementation. Our clients really can “do it all” with amazing results. Our approach is unique. Our employees and leadership practices set us apart. Our combined success with our clients defines us. We’re IntelliSource.MY Qualifications• 15+ years experience working in Enterprise to Small Business technology environments delivering effective, efficient and scalable solutions to drive revenue and reduce cost. • Manage, lead and grow diverse teams of various skill sets in numerous projects and implementations.• Extensive experience in analyzing, evaluating, and implementing a wide array of technology to leverage business success while mentoring and building top performing teams.
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  • Solve It
    Support Services Director
    Solve It Nov 2014 - Apr 2015
    Manage Remote Support and Field Resources while coordinating Network Administration roles and directions.Provide logistical oversight of Dispatch and Field Coordination roles.Manage operational efficiency of service teams through KPI's, Dashboards and Benchmarking of internal / external performance for industry best practices. Foster a continuous improvement atmosphere with an emphasis on Scaling, Repeating and Measuring for maximum efficiency and delivery.Engage and train staff to increase technology and client knowledge while driving for subject matter expertise. Coordinate and facilitate goals and objectives from Senior management team and integrate process and procedures to reach operational excellence. Foster a continuous improvement atmosphere with an emphasis on scaling, repeating and measuring for maximum efficiency of growth.Implemented workflows, queues and operational processes to achieve increased billable utilization by service teams.Developed and worked with departments to implement departmental run-books and documentation to increase operational maturity and service offerings.
  • Solve It
    Senior Network Operations And Service Manager
    Solve It Dec 2013 - Nov 2014
    Delivered project scoping, quoting and implementation of solutions.Project Management of projects and client engagements.Facilitated as senior architect role providing technology guidance and recommendations for prospective growth of clienteles infrastructure.Reviewed technology initiatives and implemented through in house and field testing of vendor solutions.Collaborated in a team environment for multiple resource intensive projects while managing internal NOC resources to achieve internal goals and initiatives. Managed and maintained 3000+ endpoints from Cloud, hosted and in house infrastructure for entire client base including BYOD polices.Created efficiency through workflows to bring increased automation, interaction and remediation to multiple tiers in the organization.
  • Everon Technology Services
    Project And Professional Services Manager
    Everon Technology Services Dec 2012 - Dec 2013
    Managed the project services department and multiple field partner relationshipsManaged team flow, scheduling, project priority and executionScoping of projects and reviewing of technology plans for clients resulting in proposals for the department to execute.Managed an expected revenue target of 1.3 Million annually through Projects and BreakFix Field services. Managed department Scorecard and Dashboard in a feed-forward manor to track trends and department healthMaintained a 20% Gross Margin while utilizing external vendors for project resourcesCreated new procedures and processes that resulted in a 95% decrease in customer creditsImplemented new work flows and documentation that increased efficiency and effectiveness of the department by 20%Maintained a 75-80% Billable Rate on Internal Project ResourcesActed as senior engineering resource for projects, service team and account management client issues. Provided real time tracking of revenue, and department metrics for Plan, Actual and Forecast reporting.Increased client satisfaction in relationships to projects execution and communication during delivery.Provided Client Save projects in order to increase client retention and reduce overall support costs through network and server rebuildsFacilitated the launching of Cloud Services with Everon which included standardized Hosted Email Hosted File Sharing, and Hosted Virtual Servers.
  • Everon Technology Services
    Project Engineering Manager
    Everon Technology Services Aug 2012 - Dec 2012
    Supervised project resources and facilitated scoping and solution design for Clients and Prospective ClientsManaged team flow for Projects and Field Partner ResourcesDelivered advanced projects such as network implementation, server builds, virtualization, Exchange 2007, 2010 and SBS Installations. Coordinated with Service Manager, Account Managers to review client expectations and manage projectsFacilitated the introduction of new solutions and Products to be used in service delivery Approved and reviewed onsite and engineer solutions from Project EngineersProvided Project Metrics and forecasting for current and future projectsManaged and primary contact for ConnectWise - Ticket and asset tracking system for the companyExecuted projects and service work at a senior level and on escalation basis when required from service team. Provided assistance and guidance on service outages and client emergencies
  • Everon Technology Services
    Lead Senior Network Engineer
    Everon Technology Services Feb 2010 - Jul 2012
    Primary Escalation point for Critical and Emergency client issuesManaged team flow for Front EndHeld instrumental responsibilities in company migration during acquisitionManaged NOC portal and remote tools with average Server count of 430 Servers and 1800+ Workstations.Approved and reviewed onsite and engineer solutions from Junior EngineersProvided team metrics and communication to the company for Ongoing IssuesActed as liaison between Account Managers and Engineers to discuss technical problems while bringing clarity to solutions for customers. Provided Mentoring for Junior engineers in working with networks and customer expectations.Managed and primary contact for ConnectWise - Ticket and asset tracking system for the companyManaged and facilitated Backups as well as Total Data Protection service while transitioning new backup position into place.
  • Countertrade Products, Inc.
    System Administrator / Data Center Network Engineer
    Countertrade Products, Inc. Oct 2008 - Feb 2010
    Arvada, Co, Us
    Managed and Maintained 3 Virtual Servers consisting of 25 Virtual Machines,13 Physical servers, 42 in house workstations, various remote users and printers.Managed and Monitored all equipment and 15 Various HP Networking Devices. Coordinated Networking Engineers on Projects.Facilitated consolidation of Legacy systems to Virtual Platforms.Provided internal and external support for 50+ Employees and Approximately 300 hosted WebsitesProvided 24 x 7 x 365 On-Call Support for Customers and Company Operations.Create and Maintain procedures, documentation, informational references, by following ISO 9001:2008 Certified Procedures.Maintained DataCenter Environment consisting of 5 Racks, Installation of equipment, Power Backup systems, and Cooling. Provided product and Professional Services Support to the companies Sales Teams and DepartmentsMaintain Product certifications through numerous Partner Programs: Dell, HP, VMware, Microsoft, SymantecProvided Field Support for Customers and Projects requiring onsite and remote networking and engineering assistance. Provided Training and Documentation for applications, network functions, and remote users support.Sourced, researched and documented products for use as a VAR.
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Robert M Sterett, Mba Skills

Servers Troubleshooting Windows Server Vmware Network Administration Management Virtualization Cloud Computing Microsoft Exchange Project Management Active Directory Computer Hardware Windows Dns Strategic Planning Process Improvement Team Leadership It Service Management It Management Key Performance Indicators Disaster Recovery Integration Data Center Performance Tuning Professional Services Operating Systems Leadership Operational Efficiency Analytics Performance Management Operations Management Vendor Management Solution Architecture It Outsourcing Sales Process Program Management It Strategy Information Technology Consulting Project Planning System Administration Cross Functional Team Leadership Creative Problem Solving Coaching Organizational Leadership Team Building Smb Technology Planning Field Coordination Professional Mentoring

Robert M Sterett, Mba Education Details

  • University Of Phoenix
    University Of Phoenix
    Management And Operations
  • University Of Phoenix
    University Of Phoenix
    And Lan/Wan Management/Manager

Frequently Asked Questions about Robert M Sterett, Mba

What company does Robert M Sterett, Mba work for?

Robert M Sterett, Mba works for Revenue Enterprises, Llc

What is Robert M Sterett, Mba's role at the current company?

Robert M Sterett, Mba's current role is Vice President Information Technology at Revenue Enterprises, LLC.

What is Robert M Sterett, Mba's email address?

Robert M Sterett, Mba's email address is rs****@****nit.com

What schools did Robert M Sterett, Mba attend?

Robert M Sterett, Mba attended University Of Phoenix, University Of Phoenix.

What skills is Robert M Sterett, Mba known for?

Robert M Sterett, Mba has skills like Servers, Troubleshooting, Windows Server, Vmware, Network Administration, Management, Virtualization, Cloud Computing, Microsoft Exchange, Project Management, Active Directory, Computer Hardware.

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